141: Business Systems To Reduce Viral Transfer
Business of Dentistry
Just to give you an update of my practice right now, we initially did a gradual rollout, bringing in our team members back on piecemeal over a period of three weeks.
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140: Preparing for Our Return to Practice with Dr. Victor Martel
Business of Dentistry
Today, Dr. Victor Martel joins me as we talk about the possible changes and challenges that we, as dental care providers and business owners, need to consider as we’re preparing for the reopening of our offices.
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139: Coronavirus Conversation With Dr. Justin Moody
Business of Dentistry
In today’s episode, we discuss different topics including what he’s been doing during this pandemic and his plans moving forward. We also talk about the Implant Pathway and how we can use this downtime to learn more about implants.
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138: Practice Changes Post Pandemic with Dr. Mark Costes
Business of Dentistry
In today’s episode, Dr. Mark Costes talks about things related to the pandemic and how things are going to change going forward with our practices. Mark likes to call everything that’s happening right now as just a reset.
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137: Adopting Teledentistry Into Your Practice With Dr. Vilas Sastry
Business of Dentistry
With a lot of offices shut down during this pandemic, being able to continue our dental practice has become a real challenge.
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136: The Recession Playbook by Sally Hogshead
Business of Dentistry
In today’s episode, I’m sharing with you an email that I got from Sally Hogshead.
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135: Show Me The Money! SBA Loan Update
Business of Dentistry
Today, I’m going over some good, confirmed Small Business Administration (SBA) information that you can use today (something that I received in my inbox). This is a direct email, which is official documentation or correspondence from them.
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134: Dentistry is Dead?
Business of Dentistry
In the face of this present pandemic, do you think dentistry is dead?
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133: What The Hell Just Happened? Weathering the Coronavirus Storm
Business of Dentistry
The coronavirus situation has been so dynamic and changes quickly. There has been a lot of information and misinformation. I've seen people approaching it very level-headedly, people in near panic mode, and people who seem to be taking this way too lightly. And I’ve been trying to stay in the middle of the road, trying not to be too quick to react or make any knee-jerk decisions that I might pay for later.
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132: Stoicism With Dr. Standridge
Business of Dentistry
Stoicism has opened my eyes to a new way of thinking. I have been able to apply Stoic principles in my practice and my personal life. For those not familiar with Stoicism, it is a philosophy of personal ethics informed by its system of logic and its views on the natural world. Dr. Matthew Standridge is the person who introduced me to this philosophy. And this week, he is my guest!
info_outlineI’m coming clean. In this episode, I will discuss some recent patient situations I’ve been in where I didn’t feel I handled myself in the best way possible and how to cut ties when it has to be done. Communication is a key to good chairside manner. Sometimes, those lines of communication break down. It may be a significant other who tries to control the conversation instead of the patient. It may be a conflict in personalities. I’m here to tell you that you are going to run into some patients that you are glad to see go. You might feel guilty but, in the end, you will likely realize it’s for the best.
Sometimes you might come across a patient who disagrees with your professional opinion. You may have feelings of frustration or even guilt when this happens because your goal is to help as many people as you can. Having a patient try to drive treatment that goes against your professional opinion can be disheartening and as professionals, we have to accept that we can’t help every patient who walks through our door.
In this episode, you’ll hear:
- Conflicting feelings when you let a patient go
- The importance of feeling comfortable with patient communication
- When a significant other drives the conversation instead of the patient
- How to diplomatically turn down a patient
- Approaching your patients with a calm and peaceful mindset
- Being ok when we can’t help a patient
Resources mentioned in this episode:
Peaceful Practice Podcast
Connect with Russell:
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Twitter - https://twitter.com/businessdentist
LinkedIn - https://www.linkedin.com/company/business-of-dentistry/
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EPISODE CREDITS:
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