141: Business Systems To Reduce Viral Transfer
Business of Dentistry
Just to give you an update of my practice right now, we initially did a gradual rollout, bringing in our team members back on piecemeal over a period of three weeks.
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140: Preparing for Our Return to Practice with Dr. Victor Martel
Business of Dentistry
Today, Dr. Victor Martel joins me as we talk about the possible changes and challenges that we, as dental care providers and business owners, need to consider as we’re preparing for the reopening of our offices.
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139: Coronavirus Conversation With Dr. Justin Moody
Business of Dentistry
In today’s episode, we discuss different topics including what he’s been doing during this pandemic and his plans moving forward. We also talk about the Implant Pathway and how we can use this downtime to learn more about implants.
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138: Practice Changes Post Pandemic with Dr. Mark Costes
Business of Dentistry
In today’s episode, Dr. Mark Costes talks about things related to the pandemic and how things are going to change going forward with our practices. Mark likes to call everything that’s happening right now as just a reset.
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137: Adopting Teledentistry Into Your Practice With Dr. Vilas Sastry
Business of Dentistry
With a lot of offices shut down during this pandemic, being able to continue our dental practice has become a real challenge.
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136: The Recession Playbook by Sally Hogshead
Business of Dentistry
In today’s episode, I’m sharing with you an email that I got from Sally Hogshead.
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135: Show Me The Money! SBA Loan Update
Business of Dentistry
Today, I’m going over some good, confirmed Small Business Administration (SBA) information that you can use today (something that I received in my inbox). This is a direct email, which is official documentation or correspondence from them.
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134: Dentistry is Dead?
Business of Dentistry
In the face of this present pandemic, do you think dentistry is dead?
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133: What The Hell Just Happened? Weathering the Coronavirus Storm
Business of Dentistry
The coronavirus situation has been so dynamic and changes quickly. There has been a lot of information and misinformation. I've seen people approaching it very level-headedly, people in near panic mode, and people who seem to be taking this way too lightly. And I’ve been trying to stay in the middle of the road, trying not to be too quick to react or make any knee-jerk decisions that I might pay for later.
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132: Stoicism With Dr. Standridge
Business of Dentistry
Stoicism has opened my eyes to a new way of thinking. I have been able to apply Stoic principles in my practice and my personal life. For those not familiar with Stoicism, it is a philosophy of personal ethics informed by its system of logic and its views on the natural world. Dr. Matthew Standridge is the person who introduced me to this philosophy. And this week, he is my guest!
info_outlineThis week it is my pleasure to speak with Duane Tinker and he has a very interesting background! Duane worked in the Texas law enforcement industry then transitioned to a dental office investigator. His challenge with transitioning to this role was learning the dental industry so he could do his job well. He dealt with areas such as investigating clinical complaints against practices, fraud, and people working outside the scope of their licensure.
Through this role, Duane met many dentists and realized they were great people—some just didn’t know, what they didn’t know. Drawing on his law enforcement experience, Duane recognized the value his experiences could have when shared with dental professionals, in a meaningful way, to prevent them from getting into situations such as the ones he was being assigned to investigate.
This realization was the catalyst for opening his own business to help stand in the gap for dentists and help dentists prevent situations that could bring about legal action against them. Duane’s perspectives are very important for all dentists to hear so be sure to listen to this episode. After all, you may not know what you don’t know.
In this episode, you’ll hear:
- Tips for dealing with an investigator if you are faced with this situation.
- Make sure you have an attorney on your speed dial. Know which one to use and which ones to avoid. Make sure the attorney is someone you know and trust.
- Lying to an investigator is obstruction of justice so make sure you are protecting yourself and preserving your rights by not commenting initially to an investigator.
- Electronic records would need to be printed for an investigator working under a subpoena.
- Duane realized how many great people are in dentistry and that he wanted to work with dental professionals to help them understand which dangers can occur in their practices they may not be aware of.
- How Duane’s company, Dental Compliance Specialists, can help dental practices.
- The importance of having your paperwork and compliance information in order.
- That details matter. For example, having expired medications could result in disciplinary action.
- Duane’s office is in place to help the good dentists out there prevent situations from getting out of control.
Resources mentioned in this episode:
Dental Compliance Specialists
Talking with the Tooth Cop - Facebook
Talking with the Tooth Cop Podcast
Connect with Russell:
Facebook - https://www.facebook.com/businessofdentistrypodcast/
IG - https://www.instagram.com/businessofdentistry/
Twitter - https://twitter.com/businessdentist
LinkedIn - https://www.linkedin.com/company/business-of-dentistry/
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EPISODE CREDITS:
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