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What 2025 Taught Us About Audiology, AI & The Future of Hearing Care

The Business of Hearing

Release Date: 12/05/2025

Happy Hour: Your Questions Answered: Marketing Mistakes, Fatherhood, Website Strategy and More show art Happy Hour: Your Questions Answered: Marketing Mistakes, Fatherhood, Website Strategy and More

The Business of Hearing

Oli answers five listener questions covering some of the most common challenges facing hearing care practice owners right now -- from the biggest marketing mistake independents make, to what a high-converting website actually needs in 2026, and whether YouTube is worth your time. Learn more at 👉

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The Hearing Care Practice SWOT Analysis: Where to Attack, Where to Defend in 2026 show art The Hearing Care Practice SWOT Analysis: Where to Attack, Where to Defend in 2026

The Business of Hearing

2026 is shaping up to be one of the most challenging and opportunity-rich years independent hearing care has seen in a long time. In this episode, Oli runs a full SWOT analysis on the modern private practice -- breaking down where your real strengths lie, what weaknesses need fixing, and which threats deserve your serious attention right now. Learn more at 👉

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5 Competitive Advantages Independent Hearing Care Clinics Have Over the Big Chains show art 5 Competitive Advantages Independent Hearing Care Clinics Have Over the Big Chains

The Business of Hearing

On paper, you should lose. Big chains have the budgets, the brand, and the buying power. So why do so many independents beat them anyway? In this episode, Oli breaks down the five competitive advantages every independent hearing care practice has, and how to use them to fight smart rather than fight fair. Learn more at 👉

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Are Subscription Models the Future of Hearing Care? show art Are Subscription Models the Future of Hearing Care?

The Business of Hearing

The traditional hearing care model has looked the same for decades. But consumer behaviour is shifting, and subscription models are quietly starting to change the industry. In this episode, Oli explores whether monthly plans are a passing trend or the inevitable future of how patients buy hearing care -- and what to do about it before the Goliaths get there first. Learn more at 👉

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The Hard Truths of Being a Business Owner (That Nobody Talks About) show art The Hard Truths of Being a Business Owner (That Nobody Talks About)

The Business of Hearing

Everyone shares the wins. Nobody talks about the weight. In this episode, Oli steps away from the tactics to have an honest conversation about the mental and emotional reality of being a practice owner -- and the practical things that have helped him stay standing over 10+ years in business. Learn more at 👉

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Amplifon Acquires GN ReSound - What This Means for Your Practice show art Amplifon Acquires GN ReSound - What This Means for Your Practice

The Business of Hearing

Last week, Amplifon made a huge strategic play by announcing plans to acquire GN Hearing in a $2.64 billion deal, which is expected to close by the end of 2026 pending regulatory approval. This means that the world’s largest hearing aid retailer will now own their own manufacturing, R&D and retail distribution, creating a fully integrated hearing care powerhouse that covers 100+ countries, generates €3.3B and gives them full end-to-end delivery. This creates both a risk for private hearing care practices, and an opportunity for private practice. Because, from next year,...

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The Real AI Threat to Hearing Care Clinics (It's Not What You Think) show art The Real AI Threat to Hearing Care Clinics (It's Not What You Think)

The Business of Hearing

The real AI threat to hearing care isn't robots replacing providers -- it's the devaluing of your knowledge. In this episode, Oli cuts through the doomsday predictions and explains what independent practice owners can do right now to protect themselves, and why becoming known for who you are matters more than ever. Learn more at 👉

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Happy Hour Q&A: 5 Big Questions Hearing Practice Owners Are Asking in 2026 show art Happy Hour Q&A: 5 Big Questions Hearing Practice Owners Are Asking in 2026

The Business of Hearing

In this Q&A “Happy Hour” episode of the Business of Hearing Podcast, Oli answers five questions submitted by private practice hearing care leaders. What is the best upgrade strategy in 2026? What will hearing care look like in 2030? If you had $1000 to invest in a new practice, what would your marketing focus be? What was my biggest lesson in 2025? Why don't you like advertising? Learn more at orange-gray.com

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How Hearing Clinics Can Create a Strong Point of Difference in Their Market show art How Hearing Clinics Can Create a Strong Point of Difference in Their Market

The Business of Hearing

Many hearing clinics believe they’re unique, yet to prospective patients, most practices look and sound exactly the same. In this episode, Oli explains why differentiation is so difficult in hearing care, why most clinics default to generic messaging, and how you can create clear points of difference without fundamentally changing your services, pricing, or clinical approach. Learn more at orange-gray.com

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Three Ways to Increase Providers Close Rate (Without Them Changing Anything) show art Three Ways to Increase Providers Close Rate (Without Them Changing Anything)

The Business of Hearing

In this episode, Oli explains why sales is such a taboo topic in hearing care, how provider language and behaviour can unintentionally create friction, and what clinic leaders can do to make it easier for providers to guide patients toward better outcomes. Learn more at orange-gray.com

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More Episodes

2025 has been the most disruptive year hearing care has seen in a decade, from Apple’s expanded ecosystem and a confusing OTC landscape, to AI-driven marketing, shifting patient expectations, staffing shortages, and clinics learning (sometimes painfully) what actually drives growth.

In this episode, we break down the biggest lessons of the year, what the data really shows, and where clinics should focus going into 2026.

In this episode:

What Apple’s 2025 updates actually changed for hearing care

Why OTC is still confusing patients, and how clinics can respond

The AI tools that saved practices… and the ones that flopped

The staffing crisis no one is talking about

The MVP insights: revenue trends, conversion patterns & the winners of 2025

What will matter MOST in 2026 (and what won’t)

If you want a grounded, no-nonsense look at what’s working in private practice right now, this one’s for you.

Learn more at orange-gray.com