79. The BTM Blueprint: Collaboration, Culture, and Growth
Release Date: 05/21/2025
Machine Shop Mastery
Some machine shop owners talk about people-first leadership. Few are willing to put everything on the line to prove it. In this episode of Machine Shop Mastery, I sit down with Gary Poesnecker, founder of Spectrum Machine & Design, whose leadership was tested when the world shut down. Faced with collapsing demand during COVID, Gary made a decision most owners wouldn’t: he borrowed over $1 million to keep his team employed and protect the tribal knowledge inside his shop. That moment didn’t happen in isolation. It was the result of decades of experience across precision grinding,...
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Most machine shops grow by adding capabilities, chasing new markets, and saying “yes” as often as possible. Forest City Gear took the opposite path — and built a 123-person company by doing it. In this episode of Machine Shop Mastery, I sit down with Kika Young, President of Forest City Gear, to unpack how extreme specialization became the company’s competitive advantage. Instead of trying to be everything to everyone, Forest City Gear made the intentional decision to focus almost exclusively on one thing: high-precision, loose gears. That focus reshaped everything — from who...
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Reaching 100 episodes is more than a milestone. It’s a moment to step back and recognize what’s been built together. In this special compilation episode of Machine Shop Mastery, I reflect on the most powerful ideas, lessons, and human stories that emerged from the first 99 conversations with shop owners and manufacturing leaders across the industry. When this podcast started, I thought we were chasing a simple question: what makes great shops great? What became clear over time is that we weren’t really talking about machines or parts at all. We were talking about responsibility,...
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Some manufacturing businesses grow because of timing, technology, or market opportunity. Others endure because of values. In this episode of Machine Shop Mastery, I sit down with Bill Cox of Cox Manufacturing, a nearly 70-year-old family business whose legacy was forged through resilience, faith, and an unwavering commitment to people. Bill shares the remarkable origin story of Cox Manufacturing, which began with a single Swiss machine purchased at auction in the 1950s and grew into a high-volume precision operation shipping millions of parts each week. Along the way, the company played a...
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What does a truly dialed-in machine shop look like behind the scenes? In this episode of Machine Shop Mastery, I sit down with Jayme Rahz of Midway Swiss Turn, one of the most intentional and well-run shops I’ve come across. I met Jayme at the Top Shops Conference, where Midway Swiss Turn was recognized for Shop Floor Best Practices, and after this conversation, it’s easy to see why. Jayme shares the full origin story of the business, which started in a garage with her father-in-law and grew into a highly automated Swiss-focused operation in Ohio. Over more than two decades, the shop...
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Staying in business for decades requires more than machines, processes, and good customers.In this episode of Machine Shop Mastery, I sit down with Bonnie and Ken Kuhn of Kuhn Tool, a multi-generation, family-owned shop in northwest Pennsylvania that has quietly endured for more than six decades. What makes this conversation special isn’t just the longevity of the business, but the way Bonnie and Ken have built it together. From surviving offshoring waves and major customer losses to steadily growing from a handful of employees into a thriving operation, their story is rooted in...
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In this episode of Machine Shop Mastery, I finally sit down with Shane Grant from Machining Momentum, a guest I’ve been hoping to have on the show for a long time. Shane has spent the last decade building his shop from the ground up, literally starting in a backyard pole barn and growing it into a precision-focused operation that’s now hitting its stride in a new industrial facility. What makes Shane’s story compelling isn’t just the growth, but how intentionally it happened. He shares how early exposure to machining through a family business, followed by experience in automotive,...
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One of the questions I think about constantly is what actually makes a machine shop valuable. Not just today, but five, ten, or even twenty years down the road. It’s easy to point to machines, revenue, or backlog, but the real drivers of long-term value usually run much deeper. That’s exactly why I wanted to sit down with Jamie Goettler, Chief Revenue Officer of BTX Precision, for this episode of Machine Shop Mastery. BTX Precision is one of the fastest-growing advanced manufacturing platforms in the country. Jamie brings a rare blend of perspectives to the conversation. With more than two...
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Some conversations stay with you long after you hit “stop” on the recorder—and my time with Gabe Draper is absolutely one of them. I’ve known Gabe for years, but I never fully understood the depth of the journey he endured as he attempted to take over, stabilize, and ultimately shut down the family machine shop. His story isn’t just informative; it’s gut-wrenching, enlightening, and, ultimately, incredibly redemptive. In this episode, Gabe walks me through the emotional roller coaster of trying to save a failing shop, the painful impact of relying too heavily on one industry,...
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Buying a machine shop is never simple — and for Matt Fortner, it was a leap into the unknown. Coming from backgrounds in plumbing, industrial fittings, product development, and even scrap metal buying, Matt felt a pull to get back to “building something real.” That pull led him to Progress Machining in Muskegon, Michigan — a shop he became the fifth person to attempt purchasing. Once inside, Matt quickly realized how much transformation the business needed. The shop was filled with aging machines, tribal knowledge, and 60 tons of accumulated scrap and unused tooling. Setups stretched...
info_outlineIn this episode of Machine Shop Mastery, I sit down with Kyra Tillman, third-generation owner of BTM Industries. When Kyra returned to the family shop, she inherited more than just machines—she inherited decades of “this is how we’ve always done it.”
What she’s done since is nothing short of a transformation. With grit, grace, and a serious knack for finding and using resources, Kyra has turned a quiet, closed-door machine shop into a vibrant, collaborative, culture-driven powerhouse—one where growth and fun coexist, Nerf guns included.
We dig deep into how she transitioned the shop from old-school processes and undocumented tribal knowledge into a modern, ISO-certified job shop with an eye toward continued growth. Kyra shares candidly about the challenges of taking over from her father, navigating culture change, building an apprenticeship program, and leveraging MEP grants and peer groups to grow her business and team.
This conversation is a roadmap for any shop owner who's been putting off change, underestimating the power of collaboration, or unsure where to start when it comes to scaling smarter—not just bigger.
Kyra’s journey proves that transformation doesn’t require perfection—it requires community, commitment, and a willingness to be both humble and hungry. Whether you're a next-gen leader or seasoned veteran, this episode is full of the kind of real talk and actionable advice that'll get you thinking differently.
You will want to hear this episode if you are interested in...
- (0:00) Goofballs with grit: The culture inside BTM Industries
- (0:31) Stay tuned for registration information about Top Shops 2025
- (1:31) Introducing Kyra Tillman: Queen of resources and collaboration
- (3:46) Shop snapshot: BTM’s low-volume, high-variety machining work
- (5:30) The origin story: From grandfather’s founding to Kyra’s return
- (9:12) Doubling revenue with the same headcount
- (11:28) Email campaigns and grant-funded lead gen
- (15:21) Collaborating with MEPs and why you should too
- (18:00) The power of industry groups like NTMA and peer networks
- (28:23) Culture change: From isolation to cross-training and teamwork
- (30:18) Grow your top and bottom-line with CLA
- (32:55) The family buyout and post-transition challenges
- (36:30) ERP systems, ISO certification, and lessons from poor fits
- (40:00) Hiring for character, training for skill
- (43:36) Tracking metrics and fostering team transparency
- (45:41) Getting comfortable with growth and being the face of the business
- (47:05) Culture wins: T-shirt design contests, Nerf wars, and tacos
- (49:48) Strategic decisions: Standardizing machines and tools
- (52:23) Advice for successors and new shop owners: Find your support system
- (53:52) Kyra’s opinion on the trajectory of manufacturing
- (56:14) Why you need to listen to the Lights Out podcast
Resources & People Mentioned
- Stay tuned for registration information about Top Shops 2025
- NTMA
- 10,000 Small Businesses
- Vistage
- Grow your top and bottom-line with CLA
- Manufacturing Pathways Consortium
Connect with Kyra Tillman
- Connect on LinkedIn
- BTM Industries
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Audio Production and Show Notes by - PODCAST FAST TRACK