Public services are ahead of business when it comes to service design
talking local government
Professor Clive Grinyer, head of service design at the Royal College of Art talks about collaborations with Cabinet Office, Ministry of Justice and local authorities
info_outline
Councils need to beware of fraud as they distribute £30bn to SMEs says Cifas
talking local government
The organisation behind the national Fighting Fraud and Corruption Locally Strategy sets out threats and counter measures
info_outline
Covid-19 turns waste collection upside down prompting innovative response
talking local government
Businesses made idle by closure of commercial premises are being enabled to support hard-pressed domestic collections
info_outline
World Wide Waste 3/3: our digital consumption is out of control
talking local government
This third programme based on Gerry McGovern's new book looks at the damage done by the digital mindset (more, cheap, now, throwaway, ‘free’)
info_outline
Coronavirus impact on care sector follows years of low status and neglect
talking local government
Karolina Gerlich of the Care Workers Charity describes current pressures on care workers but their roots lie in years of failure to resolve the sector’s status and funding.
info_outline
World Wide Waste 2/3: business is squandering digital’s green potential
talking local government
The second programme based on Gerry McGovern's new book looks at corporate IT and digital practices that accelerate environmental damage
info_outline
World Wide Waste 1/3: doing stuff online is good for the environment - right?
talking local government
Gerry McGovern is a globally-recognised web usability expert whose new book sets out the devastation wrought by our over-consumption of all things digital.
info_outline
Online self-assessment for local authority social care support in prospect by Autumn
talking local government
Councils could soon have access to an online tool for residents to self-assess their social care needs without face-to-face intervention from an officer.
info_outline
Undergrad to digital care entrepreneur: how a grandfather’s diagnosis inspired development of home monitoring hub
talking local government
At around the time Alex Nash was looking for a final year project for his engineering degree at Loughborough University, his grandfather was diagnosed with Dementia. ‘The technology available to him was old, and analogue, and didn’t provide any reassurance to the family that he was OK’ says Alex, nearly five years on. With his degree completed and a fledgling product under his belt, Alex got funding from Innovate UK and matched this with funds from angel investors. Alcuris is now poised to start delivering Memo to local authority customers. As he explains in this programme, the product...
info_outline
The ‘tech’ of data sharing is easy: getting agreement between different parties in the system is the hard bit
talking local government
Helena Zaum describes work by Microsoft and other partners to support Manchester City Council’s vision of tech-enabled care within an integrated system
info_outlineJoe Tibbetts talks to Richard Vize a journalist well known in the public sector/delivery of public services space, Kushi Gujral of Protect the whistleblowers charity and Georgina Charlton of Guys and St Thomas' NHS Foundation Trust.
Whistleblowing has been around for a long time as people have felt compelled, often at significant personal cost, to report wrongdoing by colleagues at work whether fraud, professional misconduct, bullying or mistreatment of people in care.
As our panel explains, the Public Interest Disclosure Act 1998 has been a game changer, since it provides legal protection to workers from detrimental treatment or victimisation from their employer if, in the public interest, they blow the whistle on wrongdoing.
Protect runs a legally privileged confidential helpline for people in public and private sectors who want to raise concerns about something happening at work, with the majority of enquiries coming from education, health and social care.
Advances in last few years in getting organisations to take it in board are encouraging - but there is more to be done.