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Leaders & Leadership 3 - leadership in a digital world

talking local government

Release Date: 06/28/2019

‘Its never gone this well!’ – council service teams on building their own IT show art ‘Its never gone this well!’ – council service teams on building their own IT

talking local government

Kate Hurr, Digital Manager at Cumbria County Council, describes colleagues’ enthusiasm for creating digital services in-house.

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Transformation done right is ‘with’ and not ‘to’ says LB Havering team show art Transformation done right is ‘with’ and not ‘to’ says LB Havering team

talking local government

Chief Operating Officer Jane West and transformation lead Susie Faulkner describe a process designed to bring staff and residents along with change.

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Counter Measures No4 - how a trusted member of staff committed a £2.1m fraud and what LB Barnet did next show art Counter Measures No4 - how a trusted member of staff committed a £2.1m fraud and what LB Barnet did next

talking local government

Clair Green, Director of Assurance at London Borough of Barnet tells Rachael Tiffen, Director Local Government at CIFAS, about an unprecedented fraud

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Planning across place is key to tackling challenges of ageing populations show art Planning across place is key to tackling challenges of ageing populations

talking local government

Andy Begley, Director of Adults, Public Health & Housing at Shropshire and Mark Barrow, Director of Place, explain the Council's ‘whole system’ response to an ageing population.

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Doteveryone on regulating for responsible technology show art Doteveryone on regulating for responsible technology

talking local government

Director of Policy Catherine Miller describes how the thinktank is working with regulators across all sectors on measures to counter harmful effects on society of recent and rapid digital change.

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Counter Measures No3 - Durham's anti fraud team recovers £4.5m since 2015 show art Counter Measures No3 - Durham's anti fraud team recovers £4.5m since 2015

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Paul Bradley, Durham's Chief Internal Auditor, tells Rachael Tiffen of Cifas how Durham Council’s highly successful counter fraud programme has gone from £0 - £4.5m in five years..

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West Midlands Workforce Alliance creates West Midlands Workforce Alliance creates "safe space" for challenging health and social care discussions

talking local government

Professor Robin Miller (University of Birmingham) and Pete Jackson (WM ADASS) tell Vicky Sargent about a new collaboration and some surprisingly upbeat outcomes.

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Leaders & Leadership 3 - leadership in a digital world show art Leaders & Leadership 3 - leadership in a digital world

talking local government

Matt Prosser, Chief Executive of the new Dorset Council, tells Steve Cliff of Empowering You what’s required of a leader in a digital age

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Free Thinking 1 - Innovation strategies in the public sector show art Free Thinking 1 - Innovation strategies in the public sector

talking local government

Joe Tibbetts and a studio audience quiz Llewellyn Morgan who leads a team of 21 innovators at Oxfordshire County Council's iHub innovation unit

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Free Thinking 2 – people need training to be as ‘human’ as bots show art Free Thinking 2 – people need training to be as ‘human’ as bots

talking local government

All about chatbots: Paul Tonks of Tailor Made Projects asks the questions, Emma Jackson of Monmouthshire CC and Paul Shepherd of We Build Bots provide the answers

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Heading up one of the country’s newest councils - one that only came into being on April 1 - Matt is also the policy spokesman on digital leadership for the council chiefs’ body Solace.

In this digital age, he says, the speed of change requires leaders be even more curious, willing to learn, and prepared to invest time in thinking about what’s coming next.

One of the benefits of today's tech for leaders is that it makes it easier for them to be visible, even with a highly dispersed workforce, providing they are prepared to take advantage and make time for things like regular vlogging and participation in interactive and live-streamed meetings.

Digital skills and behaviours are now essential for employees, and new hires must demonstrate these. However the existing workforce should also be supported to acquire them, and its notable that where new skills are acquired, attitudes also change as new possibilities are understood.

As for automation anxiety, given the local authority cuts that have taken place in the last few years and the resulting increases in workload, people can see the benefits of having time freed up from routine, repetitive tasks to allow time for higher quality interactions to take place where these are needed.