The 3 Keys to Building a Remarkable Culture with Mark Miller from Chick-fil-A (Episode Replay)
Release Date: 05/13/2025
The Secret to Chick-fil-A's Success with David Salyers
The Community Bank Podcast
Today we feature another backstage conversation from the 2025 Elevate Banking Forum with David Salyers, retired Chick-fil-A executive and SouthState board member. We talk about his journey to Chick-fil-A and the principles that give the company a competitive edge. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees. SouthState Bank, N.A. - Member FDIC
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Recapping Money 20/20 with Steven Ramirez
The Community Bank Podcast
Today Chris Nichols sits down with Steven Ramirez from Beyond the Arc to discuss their thoughts on Money 20/20. They talk about stablecoin, fraud, AI, and several other topics that banks should be thinking on as we move into 2026. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees. SouthState Bank, N.A. - Member FDIC
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The State of the U.S. Economy with Dr. Elliot Eisenberg
The Community Bank Podcast
Today we feature a backstage conversation recorded on October 28th at the 2025 Elevate Banking Forum. Tom Fitzgerald from SouthState sits down with Dr. Elliot Eisenberg to discuss the current state of the U.S. Economy. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees SouthState Bank, N.A. - Member FDIC
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Driving Deposit Growth with Gwen Wertz from Provident Bank
The Community Bank Podcast
In this episode, Chris Nichols sits down with Gwen Wertz, SVP of Retail Banking at Provident Bank, to discuss how her team drives deposit growth and manages funding costs in a competitive environment. Gwen shares practical insights from her experience leading deposit strategy meetings, building a culture of collaboration, and balancing acquisition with retention. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees SouthState Bank, N.A. - Member FDIC
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Navigating the New Frontier of Stablecoin with Alex Johnson
The Community Bank Podcast
Today, Chris Nichols sits down with Alex Johnson, author of popular newsletter Fintech Takes. They discuss the importance of Stablecoin as it's related to the banking industry and why community banks should pay attention to it. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees. SouthState Bank, N.A. - Member FDIC
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Unlocking Customer Profitability with Mac Thompson
The Community Bank Podcast
Today we’re joined by Mac Thompson, founder and CEO of White Clay, a company helping banks use data to drive smarter, more profitable decisions. We talk about whether banking is getting easier or harder, what the data says about the current state of the industry, and how banks can sell more profitable products to more profitable customers. Mac also shares common mistakes banks make, what community banks are doing well, and how institutions can become the primary financial relationship for their customers. Get your copy of our free Loan Hedging Ebook ! The views, information, or...
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What Banks Can Learn About Payments from India's UPI
The Community Bank Podcast
Today Chris Nichols sit down with Subodh Mathur to talk about his work with India's UPI system and what American banks can learn. Subodh Kumar Mathur, Strategic Advisor to Amberoon, brings deep expertise in public financial management and national-scale digital ecosystems. A retired Additional Controller General of Accounts from India’s Ministry of Finance, he led the creation of India’s Public Financial Management System (PFMS), which handles over 3 billion transactions annually. His experience in building trusted, integrated systems informs Amberoon’s deployment of the Manatoko ID...
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Stop Pitching, Start Connecting: How Community Banks Can Lead with Connection with J.R. Lay
The Community Bank Podcast
In this episode, Caleb sits down with J.R. Lay—entrepreneur, bestselling author, and founder of Level Up Business—to explore how community banks can deepen relationships and drive growth through authentic communication. They discuss the power of personal branding, the role of video and content in building trust, and why helping first is the key to long-term success. J.R. also shares his “Five Cs” framework for connecting with entrepreneurs and creating meaningful community impact. If you're a bank leader looking to grow your influence and relevance, this episode is for you. The views,...
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The Fed Lowers Rates: What it Means for the Economy and Your Bank
The Community Bank Podcast
Today Tom Fitzgerald sits down with Brian Barker, Chief Investment Officer here at SouthState Bank. They talk about the recent rate cut by the Fed and what it means for the economy and community banks. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees SouthState Bank, N.A. - Member FDIC SouthState Wealth represents the collective departments and subsidiaries of SouthState Bank, N.A. that provide wealth management services. Products and services are not bank...
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3 Ways to Take Your Bank's Marketing to the Next Level
The Community Bank Podcast
Today Erik Bagwell and Caleb Stevens talk about 3 ways your bank can take its marketing to the next level. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees SouthState Bank, N.A. - Member FDIC
info_outlineThis week we throw it back to one of our favorite conversations we had in 2023 with Mark Miller, Former VP of High Performance Leadership at Chick-fil-A.
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The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees
SouthState Bank, N.A. - Member FDIC