CompassCast
Episode 51 contains audio from the Founders Award Presentation that took place at the River Spirit Casino in Tulsa, OK on April 25th, 2018.
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Another US Beef success story...Josh Spotz (newly promoted Area Director) started as a team member and now he finds himself working side by side with his mentor and current Regional Director of Operations, Karen Lynch.
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Part 2 with Lekeia Tutt and April Pepiot. We get some more details on their Washington project. We discuss how Compass and Prime Choice have impacted their leadership journey at US Beef. April tells us what it felt like to see Keia receive the Founders Award Nomination for R4 and Keia has some advice for US Beef leadership which leaves Bo speechless. :)
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There is nothing little about the year these 2 ladies from Little Rock had in 2017. In Part 1 of my interview with April Pepiot (District Manager) and Lekeia Tutt (General Manager), they walk us through the special projects they took on in 2017. From Washington, to Tulsa, and all over the state of Arkansas, these 2 have impacted so many employees and it's the effort and results from folks like Lekeia and April, that make US Beef what it is today.
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We’re back on the road with VP of Ops Tim Bouma and we’re talking 2018 strategy, March Madness (US Beef style), and our regional GM meetings/awards presentations taking place all over US Beef.
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Hello there friends! I missed you! We are back with a preview of what you can expect from CompassCast this year. Short and sweet.
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On Ep. 45, we get back to our roots with a good ol' fashion interview with RDO, Tom Johnson. Tom describes his leadership style as "direct". He discusses the pros and cons of deploying such a style and how he's adapted his style over the years.
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Here are the 5 podcasts that I've found to bring the most value to me, as a leader. I hope you enjoy!
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Episode 43 features John Davis' kickoff speech from our 2017 DM Conference. Focus on the guest, focus on the basics, and "think like owners" are a few of the themes that John drives home.
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Episode 42 is all about building a maintaining a strong bench. Hear Izorah Tallent, Sr. Director of Operations, take you through his breakout presentation from the 2017 DM Conference in Tulsa, OK.
info_outlineIn episode 33, we're talking hospitality. When it comes to connecting with your guests, the most powerful weapon in your arsenal might be a well executed "table touch". Following up on with our dine-in guests is a great opportunity to make a positive impact, but it also provides great conditions for learning more about your business.
In order to make the most of your trip to the lobby, you'll need some go-to questions and conversation starters. That's what this episode is all about! The episode is based off of an article I wrote for Prime Choice last year. Earlier last week, Dustin Spotila (DM Region 6) asked me to send him the article so he could circulate it throughout R6. We can always use a little more hospitality in our lives so I thought I would turn the article into an episode.
It's my first full solo episode...I hope you enjoy!
Call to Action:
Ask at least one of the 5 questions on your next 5 shifts or restaurant visits. Once you've done that, send me an e-mail at the address below and tell me about your experience. What did you learn? Was it awkward? Will you continue to use those questions? Also, feel free to send me any of your favorite questions to ask our guests. The first 5 people that respond with the info listed above will win a $20 gift code from www.arbysswag.com.
Links:
CompassCast Website and E-Mail Sign-Up
Cheers!
BD