From Feedback to Freedom: The Joy of Creative Problem Solving with Ernie Svenson - Part 1 of 2 {Ep. 65}
Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers
Release Date: 02/29/2024
Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers
Are you struggling with a client who crosses the line? Today, I discuss how to address disrespectful clients, set boundaries, and communicate expectations clearly with freelance clients. I’ll share my own experiences and provide practical advice on how to handle clients who are disrespectful of your time and energy. Key points include the right time to address disrespect, differentiating between client needs and disrespect, and leveraging contracts to set boundaries. 00:59 The Right Time to Address Disrespect 02:32 Humanizing Client Relationships 04:21 Communicating Expectations and...
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Are you struggling to maintain boundaries while being friendly with clients? In this episode, I share a personal story about the turning point that made me realize the importance of setting boundaries - and how I learned to strike that balance. From being available 24/7 to implementing strict communication rules, learn how to protect your time and energy while still maintaining a good relationship with your clients. Key points discussed include: understanding the difference between being liked and respected, defining your deal breakers, and how personal habits spill over into...
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Tired of endless revisions and unclear expectations with your clients? If so, then today’s episode is for you! In this episode, I dive into how you can limit the number of revisions and feedback opportunities for clients by including three key sentences in your contract. Learn why it’s wrong to believe 'the client is always right' and get actionable steps to ensure both you and your clients have aligned expectations, ultimately fostering more respectful and productive professional relationships. 02:24 The Myth of 'The Client is Always Right' 03:56 Key Contract Clauses to Limit Revisions...
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Do you have a framework for your client work? One that works time and time again? If not, then today’s episode is for you! Today, we tackle an issue that's more prevalent than ever – the misguided belief in cookie-cutter solutions offered by so-called 'gurus'. Their frameworks may have worked for them, but that doesn't mean they'll work for you. This episode delves deep into rejecting societal pressures of perfectionism, the importance of viewing life and work as experiments, and setting clear boundaries with clients. Learn how to attract the right clients, the right projects,...
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In this episode, I delve into the emotional aspects of the fear of losing clients. We’ll discuss recognizing red flags, prioritizing yourself and your needs, and clearly defining the type of clients you want to work with. I’m also sharing personal experiences and at the end, I'll provide you with a handful of actionable steps to help you identify your ideal clients. By doing so, you can be sure your work aligns with your values, ultimately leading to more satisfaction and success in your professional life. 00:32 The Emotional Side of Losing Clients 01:46 Personal Experiences and...
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If you’re afraid that your client contract has some hidden pitfalls and maybe one day, it’s all going to blow up in your face, then today’s episode is for YOU! Today, we’re talking about when you don't know, what you don't know. It’s not about the right legal wording. And it's even less about what you actually SAY in your contract. What matters more is what’s MISSING from your contract. Today, I dive deep into how to spot what's missing and provide you with a free tool to help plug those holes and fill those gaps. Hear my story of a client who led me on a literal...
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If you’re a self-defined people-pleaser, struggling with your identity as a Creative, then this episode is for you. I’m diving deep into what it means to be YOU. We'll explore how creatives like you are often taught to think and feel a certain way, which leads to a disconnect between their intellectual and emotional selves. I'll share three startling statistics about the struggles many face with identity, self-worth, and confrontation, and how these affect creatives specifically. Through a bit about my own personal journey and incorporating professional insights, we'll uncover...
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If you’re a self-proclaimed people-pleaser and having a hard time sticking to boundaries with your clients, then this episode is for you! In this episode, I’m diving deep into the crucial topic of boundaries and am sharing a very personal, life-changing experience that very few people in the world know - it became the impetus for starting my own personal journey of overcoming trauma and learning to set boundaries. I’ll also discuss the importance of respecting and enforcing boundaries, providing practical advice on how to set and maintain them, particularly through contracts and daily...
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When it comes to pricing, there's so much out there in the world telling and showing us we are not valued, when actually, all we're hearing are the loudest talkers, right? The real problem is believing in your value and not allowing society and people outside of you to change your belief in yourself. In this episode, I discuss the importance of valuing your work appropriately and not undercharging for your services. I’m sharing my own journey helping clients navigate difficult conversations and set proper fees. We’ll dive into the pitfalls of charging lower than deserved fees,...
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Thanks for listening to this updated introduction of the “Managing Client Disputes” Podcast (An Original What Would Sheila Say?® ️and CreativesEd® ️Podcast) and welcome to the (r)evolution! for a chance to get on the Podcast on IG with Sheila If you’ve ever been told that being a service-based professional means you have to suck it up, accept whatever client walks in the door no matter how little they want to pay you, and that you're never going to make any money unless you scale and grow a huge team, then you’re in for a spin, because none of that is true!...
info_outlineCREATIVITY * FEEDBACK * TEACHING * CURIOSITY * MINDSET
Today, I'm sharing one of my favorite people with you - Ernie Svenson! Join us as we dive deep into how embracing creativity can revolutionize your approach to problem-solving and career satisfaction. From unlocking your creative potential to navigating feedback and shifting perspectives, this episode offers invaluable insights for professionals of all kinds who are seeking fulfillment and success.
I can’t wait to hear what resonated - send me a voice note!
Is there something you’d love some feedback about in your life or career? Maybe something you want me to answer in a future episode? If so, let me know!
Here are just a few key takeaways and quotes from this episode - listen for more!
👉🏽 Key Takeaways:
Creativity isn't limited to traditional artistic pursuits; it's an essential aspect of effective problem-solving in any field.
Feedback is a valuable tool for growth and innovation, guiding us towards better solutions and outcomes.
Embracing change and shifting perspectives can lead to greater career satisfaction and personal fulfillment.
Recognizing what you can control and letting go of what you can't is key to reducing stress and maximizing productivity.
Success doesn't always follow a linear path; embracing serendipity and allowing for career shifts can lead to unexpected opportunities and fulfillment.
👉🏽 Episode Quotes:
"All creativity is saying, 'What if I try this?' But really all it is, is the first step on the way to feedback, right?" - Ernie Svenson
"Learning how to teach was something I liked doing. So I would give talks. I liked that. But in talks, you're there for an hour... and then if you try to teach people, you'll invariably learn through feedback, not failure." - Ernie Svenson
"You control what you think about. As much as you can, and that's a full-time job... focus it on the thing that you actually stand a chance to control." - Ernie Svenson
"Nobody's trying to trick you. You're trying to trick you, right? You're the only one who's going to suffer from choosing the worst thing or the most difficult question." - Sheila M. Wilkinson
Resources from the Show
✔ Connect with Ernie Svenson (aka Ernie the Attorney) on his podcast, The 80/20 Principle, on Instagram, and on LinkedIn - and be sure to grab his Strategic Practice Management Assessment ... you won’t regret it! 💥
✔ Listen to / Share my new podcast for lawyers, “Build Your Joyful and Thriving Lawyer Life!”
✔ Let’s connect! Get my biweekly(ish) newsletter with inspiring, motivational, and practical strategies for navigating life’s challenges - I call it Baby Steps to Thrive! 🐤
✔ Learn more about working with me!
✔ Grab a gift card for someone you love - even if it’s yourself!
>>>
My mission is to help regulated professionals (licensed and certified, like lawyers, social workers, educators, accountants, yogis, and everyone in between) to figure out exactly what they want, realize it’s 100% within reach, and create a simple, actionable plan that will get them there. I’d love to support you, too! Here are some ways you can start creating your Joyful and Thriving™ life today!
FREE RESOURCES
👉🏽 Start setting clear expectations with clients with this Contracts Guide!
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