#28: The Coronavirus Pandemic Credit Conversation: How to Reach Out Now | Meridith Elliott Powell
Release Date: 01/21/2021
#43: Risk Appetite: The Battle between Lending & Credit (and how both can win) | Ancin Cooley
Credit Risk Ready
Lending and Credit have a different outlook on risk. Sometimes it seems like a battle. And yet, both groups need a volume of performing loans to carry the day. Today we'll look at how risk appetite, usually a purview of the Board of Directors and Management, impacts the loan originators as well. And how they can work together to help each other get everyone to the finish line. Resources: Synergy Credit Union Consulting: Synergy Bank Consulting: YouTube: Linkedin: Interagency Credit Risk Review Guidance: About Ancin Cooley: Ancin Cooley is certified and certifiable. He is a...
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#42: Credit Risk Review in (and Out of) a Pandemic Recession | Ancin Cooley
Credit Risk Ready
Loan review is always an important risk management function. Some would say it becomes more important in turbulent times. I would say that good loan review practices even when we are on easy street, set the stage for successfully weathering the turbulence. Today we will focus on the loan review function, and how the pandemic might, or might not, impact it. Resources: Synergy Credit Union Consulting: Synergy Bank Consulting: YouTube: Linkedin: Interagency Credit Risk Review Guidance: About Ancin Cooley: Ancin Cooley is certified and certifiable. He is a CIA (Certified Internal...
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#41: Prudent Pandemic Loan Concessions: How Will the Regulators See It? How Can We Prepare? | Ancin Cooley
Credit Risk Ready
How are the regulators approaching examinations with 2020 in the rear-view mirror? Is it the same or different than past examinations? And how will it change as we start into a recovery? We cover why you need to: Create criteria for pandemic-related modifications and show they are followed Document current conditions and the basis for deciding the problem is short-term Show the regulators how the sausage is made in loan decision-making Resources: Synergy Credit Union Consulting: Synergy Bank Consulting: YouTube: Linkedin: Interagency Credit Risk Review Guidance: ...
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#40: Pushing Out of Your Comfort Zone: How to Master Difficult Conversations in a Virtual Meeting | Allison Shapira
Credit Risk Ready
You need to: reach out to your borrowers, in tough times and in triumph. present your ideas to your mentor lender, or the loan committee, in a way that accomplishes your goals and advances your career. connect with a prospective borrower and pull them in to your client base. Many people find those situations challenging and uncomfortable. In this episode, Allison Shapira, will move you into your comfort zone when using the virtual format to have a challenging conversation. Resources: YouTube: Book: Websites: About Allison Shapira: Allison Shapira is a former...
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#39: Sales and Marketing: Strategy Questions to Help (and Assess) Your Business Borrowers | Joel Block
Credit Risk Ready
Success in business is dependent on success in sales and marketing. In this episode we will tackle three key strategies successful businesses employ. If you lend to businesses or business owners, understanding these keys to success will lead to more helpful relationship-building conversations and an improved ability to assess the likelihood of their continued success. Bonus, you can use these ideas in your sales activities, as well. Resources: Winners take the Inside Track. Here's the Intel you need to join them... Podcast: About Joel Block: Joel’s a futurist and...
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#38: Higher Expectations in Virtual Meetings: Are You Ready? | Allison Shapira
Credit Risk Ready
As we get 'back to work', expectations for polish and impact in virtual meetings will go up. The casual, lowered expectations during the recession will be replaced by an assumption that you are back in a completely professional mode. You need to reach out to your borrowers, in tough times and in triumph. You need to present your ideas to your mentor lender, or the loan committee, in a way that accomplishes your goals and advances your career. You need to connect with a prospective borrower and pull them in to your client base. In this episode, Allison Shapira, will move you back into...
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#37: Futurenomics: The Snapshot You Need to See Today | Mary C. Kelly
Credit Risk Ready
The economy is in freefall, or chugging right along, or recovering...depending on who you listen to, who you are and what business you are in. Perhaps today's news headlines have your stomach in knots. In this episode, we'll focus on how to decide what indicators should be in your snapshot to keep you centered on your borrower's needs. Resources: Book: Website: About Mary C. Kelly: From her days as a naval intelligence officer to her role as one of today’s most influential economists, Commander/Dr. Mary C. Kelly has carved out an unforgettable career in leadership....
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#36: Gauges the Board and Management Should Be Watching While Emerging From the Recession | Tim Harrington
Credit Risk Ready
As we emerge from the Global Pandemic Recession, the Board and Management have critical indicators to watch closely. Some of them are the usual, some of them are specific to recovery from a recession. Some of them will worry the regulators. In this episode, we'll discuss what to keep an eye on as we emerge from the recession. Resources: Book: A Credit Union Guide to Strategic Governance: Book: Eisenhower on Enlighted Leadership: Blog: Lenders’ Tax Analyzer Software: About Tim Harrington: Author, consultant and international speaker, Tim Harrington...
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#35: How 'Invisible Capital' Helps Your Business Borrowers Succeed | Joel Block
Credit Risk Ready
Learn what our most successful business clients are (or should be) considering now to solidify their successful transition ...or to recover ... from the challenges of the pandemic recession. We focus on what our guest calls 'invisible capital', how we think about, innovate and align our business. Here are the three we have time for today: Consider (and reward) contrarian thinking Test your ideas in the marketplace to get feedback Specialize, and then partner with others who specialize in other areas Resources: Winners take the Inside Track. Here's the Intel you need to join...
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#34: Leadership Succession Planning for Business and Banking | Mary C. Kelly
Credit Risk Ready
How does the lender recognize that a business is (or should be) in leadership succession mode? How long before the owner plans to exit should they start this process? What are the steps? How has the pandemic recession upended their plans? Resources: Book: Website: About Mary C. Kelly: From her days as a naval intelligence officer to her role as one of today’s most influential economists, Commander/Dr. Mary C. Kelly has carved out an unforgettable career in leadership. Former chief of police, professor, realtor and HR Director – Mary has spent over 25 years teaching...
info_outlineIn this episode, we key in on what we are calling the 'pandemic credit conversation'. This is the time to step forward and call your borrowers. But what do you say? How do you start the conversation without seeming callous, given that they (and you) may have personal setbacks from the Coronavirus or the economic fallout? Learn how to shift to service-focus for a better outcome for your customer and for you.
Resources:
FREE Tools & Resources for Your Business in Times of Crisis:
https://meridithelliottpowell.com/emerge-successful/
About Meridith Elliott Powell:
Meridith Elliott Powell is a former banking executive who earned her way into the C-Suite. She has done it all from cashing the checks to making the loans to writing the corporate strategy. Her current focus is on helping business and banking professionals stop viewing uncertainty as something that prevents them from being successful.
She is the author of four books, including Winning In The Trust & Value Economy and her latest “Own It: Redefining Responsibility – Stories of Power, Freedom & Purpose. A Certified Speaking Professional, she speaks for banking associations and works directly with banks and credit unions.
Find out more about Linda Keith at:
LinkedIn: https://www.linkedin.com/in/lindakeith/