Episode 0131 | RaceTrac: Protecting Assets, Protecting People
Culture of Convenience
With over 550 stores, RaceTrac is leading the charge with learning strategies and asset protection. Jeff Kahler sits down with Kelly Harrington, Director of Asset Protection, and the learning design team, Jackie Keaton and Brandon Christopher Bass, to discuss how the large chain operators overcome obstacles and maintain strong safety culture. About Our Guest: Headquartered in Atlanta, GA, RaceTrac is a third-generation, family-owned company that is comprised of four operating divisions: RaceTrac, RaceWay, Energy Dispatch, and Metroplex Energy. RaceTrac owns and operates more than...
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Episode 0130 | Coupons in Convenience
Culture of Convenience
Until 2019 coupons were made from paper. With digital coupons entering the scene things are about to change - even in convenience stores. What impact will this have on the industry? Producer Kelly sits down with the Coupon Bureau's Brett Watson to get to the info. About Our Guest: At The Coupon Bureau, Brett Watson is leading the charge, with the support of an incredible team, to revolutionize the coupon industry with Universal Coupons. As CEO, she drives both strategic direction and tactical execution, ensuring our vision becomes reality. Working closely with industry...
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Episode 0129 | Turning Leaders into Shift Leaders: Interview with Bob Duprey (from Restaurant Playbooks)
Culture of Convenience
Bob Duprey is no stranger to creating consistent training systems. In this interview, Jeff Kahler explores how shift leaders can really elevate restaurant service, especially in quick service restaurants (QSRs)! Bob and Jeff also dive into Shift Leader Playbook, the newest course from Restaurant Playbooks. About Our Guest: For the last 20 years, Bob Duprey has worked with Fortune 500 clients to develop custom eLearning solutions. As the founder of Restaurant Playbooks, he formed a team of passionate pros with proven expertise in the restaurant industry, and Learning &...
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Episode 0128 | Comebacks Don't Happen Overnight: Interview with Stephanie Stuckey
Culture of Convenience
Besides bringing her family business out of the red, Stephanie Stuckey has built a team and marketed her brand, all while completely re-inventing herself in a matter of a couple years. Hear her secrets and strategies in this episode! About Our Guest: Stephanie Stuckey, CEO and Chair of Stuckey's Corporation, has been on a path to revive her family's company and brand since purchasing it in 2019. Stephanie is the author of UnStuck: Rebirth of an American Icon, coming out April 2, 2024, where she details her experiences with the business and shares insights and strategies she has...
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Episode 0127 | Create the Work Culture You Want: Interview With Steve Seymour
Culture of Convenience
Recruiting and Retaining advice abounds in our interview with Steve Seymour, author of 100 Ideas to Improve the Workplace. Steve lays out practical - and some out of the box ideas - to not only create a winning team but keep them in your organization. Hint: Treat people the way you want to be treated, but also do this one thing ... Find out more in this episode! About Our Guest: Steve Seymour is the Director of Personnel Training & Development at Country Fair, Inc., a chain of 72 convenience stores throughout Pennsylvania, New York and Ohio. In 2019 and 2021, Country...
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Episode 0126 | AI in Convenience: An Interview with Susan Sly
Culture of Convenience
AI is all the rage these days, but how exactly will it benefit c-stores? On this week's podcast we talk to Susan Sly, CEO of The Pause Technologies and Top Women in AI Finalist, to get her take on how AI can help businesses, employees, and the customer. What's your take on AI? Did this episode change your mind? We'd love to know! Share your thoughts on this episode in the comments at: or email .
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Episode 0125 | Season 11 Recap: Taking Questions
Culture of Convenience
It's time for another end-of-season recap! This week Jeff Kahler is tackling the burning questions our listeners sent in during Season 11. Airplane etiquette, "beige flags" in business, working with family; all these and more discussed in this episode. What was your favorite moment from Season 11? We'd love to know! Share your thoughts on this episode in the comments at: https://www.cultureofconvenience.com/ or email [email protected].
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Episode 0124 | An Interview with Frank Beard
Culture of Convenience
In 2016, Frank Beard spent 30 days eating exclusively at convenience stores – breakfast lunch and dinner. Ever since then, Frank has been extremely passionate about convenience stores. In this info-packed episode, Jeff Kahler speaks with Frank about his cstore diet, EV charging stations, autonomous check-out, and measuring success. What is your go-to convenience store food order? We want to know! Share your thoughts on this episode in the comments at: https://www.cultureofconvenience.com/ or email [email protected].
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Episode 0123 | An Interview with Lonnie McQuirter
Culture of Convenience
Jeff Kahler is a champion for single store operators – he not only relates to them, but he loves to support their businesses. In this episode one of those operators, Lonnie McQuirter, breaks down what separates him from big competition and provides a sneak peek at what advice he'll be giving suppliers at the NACS Show! We love hearing from our listeners! Share your thoughts on this episode in the comments at: https://www.cultureofconvenience.com/ or email [email protected].
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Episode 0122 | An Interview with Lisa Dell Alba
Culture of Convenience
In this episode of the Culture of Convenience, Jeff Kahler interviews Lisa Dell Alba, President and CEO of Square One Markets! Lisa shares her insights on family businesses, supplier relations, and overcoming anything that stands in her way. We love hearing from our listeners! Share your thoughts on this episode in the comments at: https://www.cultureofconvenience.com/ or email [email protected].
info_outlineNo person on this planet is exempt from insecurities; but how do we show up at work without bringing them along? In this episode, Jeff Kahler speaks candidly about his insecurities and offers advice on how you can overcome your own insecurities to make an impact on the job.
How do you deal with insecurities? Share your thoughts in the comments at: https://www.cultureofconvenience.com/ or email [email protected].