Episode 0141 | Every Storage Tank is Different: Interview with Ben Thomas from UST Training
Culture of Convenience
There's a lot going on under your feet! On this episode, Jeff and Kelly talk to Ben Thomas from UST Training to find out just what's going on with underground storage tanks: how they've changed over the years, Ben's evolving role in the industry, and what happens when things go wrong. About Ben: Ben Thomas brings to the UST industry over three decades of experience, networking and ideas to help owners and inspectors solve complex technical problems in the management of UST systems. Ben’s experience goes back to 1986, when he supervised UST removals in Vermont. Between 1989 and 1995,...
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Episode 0140 | Growth in the Digital Age: An Interview with Abbey Karel from Bounteous
Culture of Convenience
How can a company use today’s digital world to their advantage? Luckily for Jeff and Kelly, they have just the expert to ask: Abbey Karel from Bounteous! In their chat with Abbey, they talk digital strategies, automation, AI and more. Plus, just how long until the tucked in sweater goes out of fashion? Listen to find out! About Abbey: As VP of Growth at Bounteous, Abbey Karel helps Consumer Brands drive digital transformation and create meaningful customer experiences that maximize growth and ROI. By aligning business goals with digital innovation, she enables brands to unlock new...
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Episode 0139 | Finding the Missing 33%: A Conversation with Breeze Savage
Culture of Convenience
Do you know who the ‘Missing 33%’ are? In this episode, Kelly finds out in a conversation with a committee co-chair within C-Store Women and RTO’s own Client Success Manager, Breeze Savage. They also discuss empowering women in the convenience industry, the secret sauce to client support and how she inspires her team on the daily. Are there any jokes made at Jeff’s expense during his absence? Listen to find out!
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Episode 0138 | Looking Back and Looking Ahead – 2024 Recap and 2025 Predictions
Culture of Convenience
Jeff and Kelly step into the CoC studio for one final podcast in 2024. Together, they wax nostalgic about all the great topics they’ve covered this year, such as AI, job perks, foodservice, coupons, and more. They also touch on what sort of convenience trends they see on the horizon in 2025.
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Episode 0137 | An Interview with Mason Cowan from BandyWorks
Culture of Convenience
On the latest Culture of Convenience episode, Jeff and Kelly talk with Mason Cowan, Chief Customer Officer at BandyWorks Solutions. Mason discusses how BandyWorks combines real-time data with store operations to provide feedback and recommendations to improve c-stores. Together, they discuss the who, what, why, and how of that process!
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Episode 0136 | Foodservice is Blowing Up: Interview with Dallas from High's
Culture of Convenience
Dallas Wells, VP of Food Services and Training at High's of Baltimore, was in the studio with Jeff to talk about running a successful food service in his stores. How he rolls out LTOs, the leadership he looks for to make stores successful, and his philosophy on when you should try new things are all in this episode of the Culture of Convenience!
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Episode 0135 | 2024 NACS Show: Interview with Jeff Lenard
Culture of Convenience
The NACS Show is vast - how can you properly take advantage of it? Look no further than this episode for answers, as Jeff Lenard breaks down how to make the most of the NACS Show. Who to visit, what to look out for, and how to benefit from the personnel are all covered in Episode 135! About Our Guest: Jeff Lenard is the VP of Strategic Industry Initiatives for the National Association of Convenience Stores. He also hosts the Convenience Matters Podcast. Jeff is passionate about retail and all things convenience.
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Episode 0134 | What's Food Got To Do With It? Interview with PFMA
Culture of Convenience
On this episode, PFMA President Alex Baloga brings insights on the Medical Nutrition Act, how "zero food waste" really works, and where retail's headed in the next 5 years in his interview with Jeff Kahler. PFMA is a supportive network of retailers in PA advocating together to achieve goals and make the whole industry stronger. About Our Guest: Alex Baloga has been serving as President and CEO of PFMA since 2017, after serving as Vice President of External Relations. He has experience in politics, serving US Senator Bob Casey in a past campaign and in his Government Office. He...
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Episode 0133 | Aboveground Fuel Storage for Convenience
Culture of Convenience
Using aboveground tanks for fuel storage is a polarizing topic, but for guests Ethan Henderson and Cameron Hogan from Major Oil, it's what they do best. Portable convenience stores, saving communities, and bringing convenience to the outer regions of the world are just some of the topics we get into today on the Culture of Convenience. About Our Guest: Headquartered in Birmingham, AL, Major Oil LLC is marked by innovation, unwavering commitment, and a forward-thinking vision for a smarter energy climate. In response to the demand for fuel, real estate limitations in growing...
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Episode 0132 | Operational Excellence: Anticipate the Situation
Culture of Convenience
In Episode 132, Jeff Kahler sits down with Eric Bolduc from Holmes Murphy Insurance to discuss keeping your store safe and saving money in the long run. About Our Guest: For over 30 years, Eric has specialized in working with business owners to help them reduce their overall exposure to risk. He's passionate about helping companies have the most comprehensive risk management program that best protects their investment.
info_outlineUntil 2019 coupons were made from paper. With digital coupons entering the scene things are about to change - even in convenience stores. What impact will this have on the industry? Producer Kelly sits down with the Coupon Bureau's Brett Watson to get to the info.
About Our Guest:
At The Coupon Bureau, Brett Watson is leading the charge, with the support of an incredible team, to revolutionize the coupon industry with Universal Coupons. As CEO, she drives both strategic direction and tactical execution, ensuring our vision becomes reality. Working closely with industry stakeholders, Brett helps to shape Universal Coupons to meet the ever-evolving needs of the market. Partner communication and management are key, and she's delighted have the opportunity to develop and nurture relationships critical to our success.
But it's not just about the product; it's about our culture. Brett fosters an environment of collaboration and empowerment. Having an empowered team is critical to the daily work it takes to make fast and effective decisions to drive the adoption of Universal Coupons. And yes, being a start-up CEO means do more than lead. From strategic planning to occasionally taking out the trash, Brett Watson is dedicated to propelling The Coupon Bureau forward in their mission to transform the coupon industry.