Why Card Data Is the Key to Unlocking Better Member Relationships
Release Date: 03/29/2021
Meet the Luminaries: Brian Bichler, CUSO Financial
CUTimes Perspectives podcast
What service enabled credit union financial advisors to realize a 71% surge in new clients per month and an impressive 23% higher profit margin? It was CUSO Financial Services TeamAssist, and those numbers earned it a place among the 2023 Credit Union Times Luminary finalists for Product Innovation. In this episode of the Meet the Luminaries podcast series, Brian Bichler, Co-Head of Financial Institution Channel for CUSO Financial Services, looks at what being named a Luminaries finalist means for the Atria Wealth Solutions company. You’ll also hear: Which challenges CUSO Financial had...
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Meet the Luminaries: Kevin Filan, Open Lending
CUTimes Perspectives podcast
With the increasing challenges of vehichle affordability, those in underserved credit segments find themselves without access to financing, and thus better job and education prospects. Open Lending’s mission has been to expand automobile access for near-prime borrowers, and through their market-leading AI and machine learning Lenders Protection platform fueled with the most comprehensive data in the industry they empower lenders to meet yield targets while also serving the near-prime segment. It also got them a Credit Union Times Luminaries nomination for Product Innovation. In this episode...
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Meet the Luminaries: Dan Stoltz, SPIRE Credit Union
CUTimes Perspectives podcast
A returning member to the Credit Union Times luminaries class, Dan Stoltz, president and CEO of Minnesota-based SPIRE Credit Union was once again recognized for his executive excellence. The reasons are pretty clear: steering the credit union from the brink during the Great Recession, he now leads one of the fastest-growing credit unions in the nation, doubling its assets from 2009 to 2017. In this latest episode of the Meet the Luminaries podcast series, hear from Stoltz what was behind this turnaround. You’ll also hear: How they overcame a $12 million loss from the Great...
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Meet the Luminary: USF Federal Credit Union’s Richard Skaggs
CUTimes Perspectives podcast
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Credit Union Success in Challenging Times: The Danger Behind the Credit Card Competition Act
CUTimes Perspectives podcast
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Payment Trends & Future Outlook With Truliant FCU
CUTimes Perspectives podcast
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Credit Union Success in Challenging Times: Small Business Lending Strategies With Allegacy FCU
CUTimes Perspectives podcast
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PremierOne's Innovative Employee Program
CUTimes Perspectives podcast
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Jovia on Setting Up a Successful DEI Program
CUTimes Perspectives podcast
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Doral Makes In-Roads to Underbanked
CUTimes Perspectives podcast
info_outlineCredit unions work relentlessly to serve members and meet their fast-changing needs. A card portfolio is one of a credit union’s primary revenue centers, but it can also be a valuable resource in capturing actionable insights and achieving transformative results. These tools support stronger member relationships, mitigate attrition and encourage behaviors that drive growth.
We recently spoke with Kristen Hinton, Director of Client Portfolio Growth at Fiserv, to understand the value of member and transactional data, and the tools that make that data more actionable. She explains important strategies for increasing transaction volume, engaging members and growing revenue.
To learn more, hit play.