How To Get The Performance Of Your Team In Synchronicity

Welcome to Episode 45 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of having a state of the union address with your team to get their performance in synchronicity. We will discuss some key concepts from the book The Five Dysfunctions Of The Team and how to apply them to your practice. All this and much more, up next.

Bullet points

(00:41) Some cool news about Dental BossLady

(02:00) Having a state of the union address with your team

(03:10) How to get the performance of your team in synchronicity

(04:23) Things that can derail your culture

(06:17) State of the union and teamwork

(07:21) What was happening inside my practice 

(09:50) True leadership

(10:43) The Five Dysfunctions Of The Team

(11:37) First: Lack of trust

(12:17) Don't be afraid to get vulnerable

(16:08) Fixing the problem

(16:55) Stepping in for your A players

(18:50) Second: Fear of conflict

(21:05) Why it's hard to hold people accountable: You're afraid of what's going to happen when you have a hard conversation

(22:58) Why it's hard to hold people accountable: “In the moment leadership” is almost impossible in a dental practice

(24:18) Why it's hard to hold people accountable: Having proper systems in place

(27:13) The Five Levels Of Leadership

(28:36) Accountability

(29:44) Third: Lack of commitment

(30:17) Don't be afraid to call someone out when they are underperforming

(31:09) You need to self reflect

(32:57) Lack of commitment to the vision

(35:05) Patients perceive the energy in your office

(36:00) A brief recap

(37:45) A leadership tip

(39:47) Going forward

(40:51) The importance of being clear