Transforming Complaints
Design Yourself: Coaching and Creativity for How We Live, Work and Lead
Release Date: 05/15/2024
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Design Yourself: Coaching and Creativity for How We Live, Work and Lead
Boredom: Friend or foe? For many of us, boredom is a luxury in our fast-paced lives. While some avoid it at all costs, boredom sparks enormous creativity and productivity. If we surrender to doing nothing, there are many opportunities to be bored in the mundane moments of life. What is your relationship with boredom? What distracts you from being present right where you are? Come explore in this Design Yourself episode how to let yourself be bored. Stay Connected To book your 1:1 Vision Reading: For show notes visit: To connect on Linked In: To connect on Instagram: Rate,...
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Design Yourself: Coaching and Creativity for How We Live, Work and Lead
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Transforming Complaints
Design Yourself: Coaching and Creativity for How We Live, Work and Lead
Frustrations are a normal part of life, but living in a state of frustration is exhausting. What is at the core of our dissatisfaction? How can we start to shift from this space into something new? That is what we discuss in this Design Yourself episode on transforming complaints. In this episode, we discuss: Why honoring our complaints is a necessary starting point Four moves a complainer can make to transform from complaint to request Why trust is critical is coaching someone else to transform their complaint Ways to build trust and rapport when you are on the...
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Design Yourself: Coaching and Creativity for How We Live, Work and Lead
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Design Yourself: Coaching and Creativity for How We Live, Work and Lead
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Design Yourself: Coaching and Creativity for How We Live, Work and Lead
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Design Yourself: Coaching and Creativity for How We Live, Work and Lead
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Design Yourself: Coaching and Creativity for How We Live, Work and Lead
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Design Yourself: Coaching and Creativity for How We Live, Work and Lead
Human beings are interconnected, and we really can accomplish more together. But when it comes to visioning, how do we know what’s ours versus someone else? How can we connect what someone else sees as possible to what we really want? That’s what we get into in today’s Design Yourself episode on Vision Alignment: Tapped for a New Opportunity. Stay Connected To book your 1:1 Vision Reading: For show notes visit: To connect on Linked In: To connect on Instagram: Rate, Review & Subscribe to the podcast on & Ideas Shared The...
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Design Yourself: Coaching and Creativity for How We Live, Work and Lead
Productivity is a dead-end pursuit. Our to-dos will always fill whatever space we give it. How can we let go of the habits driving us to do more, better, faster? How can we make time for what matters most? In this episode of Design Yourself we explore: Our relationship with time; Examples of how time influenced the daily routines of artists Sylvia Plath and Erik Satie; Sharon's musings on how urgency and scarcity impact our relationship to how much time we have and how much time we need; Reflection questions to create awareness and alignment on how we each move with and in time. ...
info_outlineFrustrations are a normal part of life, but living in a state of frustration is exhausting. What is at the core of our dissatisfaction? How can we start to shift from this space into something new? That is what we discuss in this Design Yourself episode on transforming complaints.
In this episode, we discuss:
- Why honoring our complaints is a necessary starting point
- Four moves a complainer can make to transform from complaint to request
- Why trust is critical is coaching someone else to transform their complaint
- Ways to build trust and rapport when you are on the receiving end of a complaint
Stay Connected
To book your 1:1 Vision Reading:
https://pointroadstudios.com/product/vision-reading/
For show notes visit:
https://pointroadstudios.com/podcast/transforming-complaints/
To connect on Linked In:
To connect on Instagram:
Rate, Review & Subscribe to the podcast on Apple & Spotify
Ideas Shared
4 Moves to Transform from Complaint to Request
- Mindset Shift: Behind every complaint is an unasked request.
- Get Clear on What You Want: What might resolve the complaint? Be specific.
- Start with yourself: Success begets success. What is one thing you can do to start seeing positive momentum? What can you do?
- Engage with others: What can others do? Communicate a request with specificity.
Supporting Others to Transform their Complaint
- Establish a foundation of trust. When you do not trust someone, you will not change their mind.
- Listen to Understand. Be curious. Ask powerful questions.
- Summarize What You Heard. Playback what is clear to you now. Stick to neutral, observable facts. Do not step into the role of problem solver or advisor.
- Be Clear About the Path Forward. Co-create what comes next. If needed, draft a medium/long-term view of what a sketch of what your best thinking is on what will need to occur over time. Be specific about near-term actions.