Digital Dish 31: From the Frontlines of the Healthcare Industry to the Digital Forefront
ISG Digital Dish
Remember the days when it would take weeks, or even months, to get your results from medical tests? When a routine hospital checkup would take up the best part of a day? When doctors could be seen carrying great wads of paper notes as they made their patient rounds? It wasn’t that long ago, but due to the pressures of COVID-19 and recent technological advancements, the healthcare industry is undergoing a profound revolution. From telemedicine to cutting-edge innovations in diagnostics and treatment and the use of robotics and automation in surgery, technology is fostering a new era of...
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Digital Dish 30: Makeup and the Metaverse: Elevating Luxury Brands’ Customer Experience
ISG Digital Dish
When you’re looking to buy a luxury product, how do you choose which product you buy? Today, consumers are faced with an unprecedented abundance of choices, and their expectations are in a perpetual flux. This constantly shifting consumer landscape presents a formidable challenge for retail and consumer packaged goods (CPG) brands seeking to build a devoted following. Digital technologies, such as the metaverse, force brands to reevaluate their business strategies to ensure they stay relevant in a multi-brand-loyal world. This rings especially true for some of the long-established luxury...
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Digital Dish 29: Balance & Joy at Work: It’s All About EX
ISG Digital Dish
As the modern workplace is disrupted time and time again, employees struggle to establish a sense of purpose and contentment in their work. With more people working remotely, the lines between professional and personal life have blurred, making it harder to set boundaries and find balance. And a multi-generational workforce with different needs and expectations makes fostering a sense of belonging even more challenging for employers. To discuss these challenges, our host speaks to , director of ISG’s . Their conversation focuses on the different ways employers can boost employee...
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Digital Dish 28: Empowering Women in India’s Tech Industry
ISG Digital Dish
The technology industry is undoubtedly one of the fastest-paced and most innovative sectors to work in, and India has rapidly established itself as a leading global technology hub. In this episode of ISG’s Digital Dish, we shine a spotlight on the role of women in tech in India. Guest host and Chief Data and Analytics Officer at ISG, speaks to , Chief Business Leader for ISG Research, about her experiences in the industry. Together they discuss how the industry has evolved for women in India over the past decade. Namratha gives her views on the current gender gap and how companies in India...
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Digital Dish 27: Grit & Grace: Overcoming Bias in the Tech Industry
ISG Digital Dish
Technology plays a part in every aspect of our lives, so diversity in tech is critical – and can benefit both the tech industry and society at large. If you’ve ever helped a child go to a public restroom, you might have an understanding of what we mean. Whether it’s the height of the sink, the toilet or the light switch, a child struggles to use many public facilities. This stems from a lack of diversity – if only one type of person is designing from their own experiences, society suffers. People can only extrapolate so much – we need diversity in tech (and in all fields) to account...
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Digital Dish 26: On a Transformation Journey? People are Your Power!
ISG Digital Dish
Given recent global events and current economic disruption, change has never felt so constant and so urgent. It’s safe to say that most organizations have embarked on at least one major digital transformation project in the last 36 months. With all these deep investments, it’s alarming to learn that the vast majority of business transformations fail, according to research, even those with a change management program in place. Why are these programs falling short of achieving their business cases? To get to the bottom of this question, we spoke to , a digital...
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Digital Dish 25: Be Yourself at Work and Unlock Your Career
ISG Digital Dish
Have you ever been hired or promoted into a new role where you feel like you have to be someone you’re not? It’s exhausting to constantly measure yourself against unrealistic expectations, to hold back from behaving authentically, or to emulate a leadership style that’s counter to your preferred ways of working. And yet despite the downsides to productivity and morale, today, it’s often a struggle to be true to yourself at work. In this special hour-length episode of the ISG Digital Dish, we continue to dive deep into the theme of being your authentic self. What we’ve found:...
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Digital Dish 24: Introducing Your Authentic Self via Personal Branding
ISG Digital Dish
Understanding your authentic self is one thing. Knowing how to position that authentic self professionally via a personal brand is another thing entirely, and it has never been more important to career growth than it is today. But both the understanding and the positioning can be incredibly challenging – you may find yourself struggling with where to start. That’s why, in this episode of the ISG Digital Dish, host is interviewing , Technology Alliances Lead at , about her proven techniques for building a personal brand. To illustrate why she believes personal brand building is so critical...
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Digital Dish 23: Make Meditation Your Power Move
ISG Digital Dish
In this episode of the Digital Dish, speaks to our guest about several key issues affecting women today. They begin by discussing the lack of women in senior positions and why women are still missing out on promotions despite research that shows companies run by women and that include women in senior positions are more profitable. What are the pressures impacting women as they climb the career ladder? And how can women best equip themselves? Dr. Rebecca Harvey offers insight into how meditation and mindfulness can combat stress and improve overall health and well-being. It might be...
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Digital Dish 22: We Need to Talk About Cultural Bias in AI
ISG Digital Dish
Featuring: In a special segment, ISG Vice Chairman and President announces the inaugural ISG Women in Digital Awards ceremony. Learn more about how to participate . Then, we move into our regular program: this time, Digital Dish host is speaking to , Chief Product Officer, . Radhika is passionate about promoting diversity in tech. Specifically, she has a lot to teach about the impact of biased AI in our daily lives, where software and technology are ubiquitous. But Radhika also makes time to discuss the importance of getting more girls and women into STEM fields and to share advice for...
info_outlineThe concept of agile in the technology product development field is not new. It originates back in the 1990s and, by the mid-2000s, had started to replace the more linear waterfall methodology of software development, particularly in newer tech firms where large software development practices simply weren’t available or affordable. This has, of course, impacted quality assurance (QA) and testing functions, which are integral to the product development lifecycle.
In this episode, ISG’s Jeanne Cuff talks to Francine Jackson, QA expert at JPMorgan Chase & Co., about her experience in software development. They discuss how QA and testing leaders have had to adapt to more agile forms of software development and – to find success – foster a cultural change that aligns business and product development teams. Today, the QA and testing role continues to evolve with the application of automation technologies such as machine learning and artificial intelligence. Listen in as they talk about how automation can drive enhanced results in this field and how agile skillsets and structures are helping women step up and find a voice in this environment.