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How healow Insights Helps Prima CARE

eCW Podcast

Release Date: 10/20/2022

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Discover how Phoenix Pointe Psychiatry transformed from a fledgling startup to a thriving independent practice in just six months with the help of eClinicalWorks Revenue Cycle Management Services. Psychiatric Physician Zakary Call shares his journey of launching his practice to meet Arizona's urgent need for psychiatric care. By leveraging eClinicalWorks expertise in billing and collections, Phoenix Pointe achieved a remarkable 98% first-pass acceptance rate and 98% net collections, all while reducing administrative burdens and operational costs. Call’s story highlights the tangible benefits...

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Join us as we explore the exciting journey of New York's Dermatology Specialists with their CEO, Gil Messer. In this episode, we dive deep into the process of their optimization services, from the initial assessment to the realization of tangible outcomes. Learn how their front-end denials decreased by 40% and how they managed to drop their claims submission lag by over 50% through strategic optimization. Understand how eCW’s real-time eligibility check and patient-friendly tools have drastically improved their patient experience and front-desk productivity. Tune into this episode to...

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In this episode, we talk to Eileen Testa from Ninth Street Internal Medicine about the advantages of using healow Pay for medical billing. Thanks to its user-friendly interface, healow Pay has led to a 100% increase in cash collected and improved patient satisfaction. Listen in to learn how healow Pay makes medical billing faster and more efficient for patients and staff.

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For the last two years, Prima CARE, a medical practice with more than a dozen locations in Southeastern Massachusetts, has been using healow Insights to improve patient care. A secure, bidirectional interface allows practices to exchange patient information from any available internal or external network or hospital in the area or across the nation with health insurance companies and Pharmacy benefit managers. Relevant clinical information is available more quickly and effectively that ever, and all in one place. Data are also available to satisfy audits by insurance companies, which no longer need to visit the practice, but can conduct those audits electronically.