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Meet The 27-Year-Old Building $1.5B AI Employees (Decagon CEO)

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Release Date: 09/07/2025

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We studied Palantir for 200+ hours to understand how its stock keeps growing, how the company handles sales and marketing, and to understand why it’s such a cultural phenomenon. Thanks for tuning in! Catch new episodes every Sunday Don’t miss GTM2025 — the only B2B tech conference exclusively for GTM executives. to Topline Newsletter. , the #1 podcast for founders, operators, and investors in B2B tech. to connect with 600+ revenue leaders to keep the conversation going beyond the podcast! Chapters: 00:00 Introduction and Palantir's Enigmatic CEO 00:53 Welcome to Top Line 03:39 Diving...

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Meet The 27-Year-Old Building $1.5B AI Employees (Decagon CEO) show art Meet The 27-Year-Old Building $1.5B AI Employees (Decagon CEO)

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Jesse Zhang is the CEO of Decagon, the $1.5B startup creating AI agents to transform customer service. Jesse talks to us about the future of AI agents, the limits of automation, and the AI startup landscape.  Thanks for tuning in! Catch new episodes every Sunday and Thursday. Don’t miss GTM2025 — the only B2B tech conference exclusively for GTM executives. to Topline Newsletter. , the #1 podcast for founders, operators, and investors in B2B tech. to connect with 600+ revenue leaders to keep the conversation going beyond the podcast! 0:00 Meet Jesse 4:19 Are We in a Bubble? 10:50 AI...

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Jesse Zhang is the CEO of Decagon, the $1.5B startup creating AI agents to transform customer service. Jesse talks to us about the future of AI agents, the limits of automation, and the AI startup landscape. 

Thanks for tuning in! Catch new episodes every Sunday and Thursday.

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Subscribe to Topline Newsletter.

Tune into Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech.

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0:00 Meet Jesse

4:19 Are We in a Bubble?

10:50 AI Implementation Challenges and Use Cases

16:07 Selling AI to Enterprise

27:02 Model Capabilities and Business Logic

37:11 Business Model and Pricing Strategy 

48:09 Competition and Company Culture 

56:56 Building and Scaling the Company