Video Technology and AI Platform for Empathetic Mental Health Monitoring with Loren Larsen Videra Health TRANSCRIPT

Loren Larsen, CEO and Co-Founder of Videra Health, is using AI-powered technology to improve the patient-provider connection and monitor patient health, particularly mental health, in an empathetic and conversational way. The video-based AI platform engages patients in regular check-ins to assess mental and physical conditions and detect subtle changes in behavior, tone, or language that could indicate issues like suicidal ideation or movement disorders. Data from patient encounters is also providing insights to clinicians and helping patients and providers better understand the connection between mental health and chronic conditions.

Loren explains, "We started Videra Health recognizing this challenge that when a patient isn't with their doctor, they lose connection. You go to your doctor, you get good care, you leave. There's never been a good way to follow up or check in with patients to see how they're doing. And so we've really applied AI to this for the last six years since we started the company to check in with patients, finding out how they're doing in an empathetic, conversational, authentic way that replaces boring old assessments that require people to field lots and lots of multiple-choice questions, which no one enjoys. The whole goal here is how to build a better connection between the provider and their patient, even when the provider's too busy to check in on a regular basis."

"Then, as they're answering, the AI is analyzing both their verbal and nonverbal responses to measure things that the clinician is interested in, such as their depression, their anxiety, PTSD, whether they are using suicidal language, etc. And then having this nice conversation. It usually takes a few minutes."

"We think you often hear from doctors like, Oh, if I could just see my patients for a few minutes, I would know how they're doing. So there's this idea that we want to be able to see how a person is doing, not just verbally, but how they're presenting themselves, how they're communicating their facial expressions in addition to the words that they're using. So we're looking at their words, their tone of voice, and relevant facial expressions and movements that help us understand what's really happening."

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