Hybrid Pediatric Healthcare Model Provides Medical and Behavioral Services for Children with Special Needs with Dr. Patricia Hayes Imagine Pediatrics
Release Date: 04/28/2026
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Zack Tisch, Partner of Portfolio Services, and Molly Kalinowski, Vice President of Managed Services at Pivot Point Consulting, describe how the role of IT in healthcare has evolved from a reactive, support function to a central strategic component of business. As AI becomes more important, healthcare systems are navigating a challenging environment and recognizing the need for managed services partners to handle day-to-day operations so they can better focus on big-picture goals and priorities. Zack and Molly emphasize the need to drive incremental changes to streamline provider data capture...
info_outlineDr. Patricia Hayes is the Chief Medical Officer of Imagine Pediatrics, which has developed a hybrid care model for children with special needs. Imagine Pediatrics provides 24/7 virtual and in-home care, which integrates medical, behavioral, social, and pharmacy services to support families and existing providers and help prevent unnecessary emergency room visits. The organization uses technology and predictive models to identify at-risk children and proactively target interventions to increase the number of safe days at home for children with complex conditions.
Patricia explains, "Imagine Pediatrics is a 24/7, 365 virtual and in- home care for children and youth with special health care needs and medical complexity. We offer integrated medical, behavioral, and social services, inclusive of also pharmacy services, social services, as I mentioned, behavioral health therapy. It's just really an amazing form of wraparound care supporting these kids and supporting the providers that care for them outside of Imagine Pediatrics as well."
"We are in multiple states, and we can provide those services in the states where we're practicing from border to border. So because we're virtual first, we're able to see kids in rural areas, urban areas, wherever they may be, and offer in-home services to them as well when they may have any sort of difficulty, either need additional services that we can't provide virtually, or they may have difficulty going to an emergency room or difficulty seeing their primary care pediatrician or their specialist. We could offer that support in home as well."
"It's a very wide spectrum. We have anywhere from children who have extreme medical complexity, who may be dependent on equipment, who may have a tracheostomy, be ventilated, have a G-tube, all the way to children who may just have severe asthma or be seen and utilize the hospital quite a bit for their asthma. See a wide range of behavioral health conditions as well, anywhere from severe depression to bipolar or anxiety, and early schizophrenia. And so it's an extremely wide range of really our care that we provide."
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