Episode 3: One System, One Vision: Transforming Claims & Loss Prevention
Release Date: 03/04/2025
The EVA podcast
In this episode, Chris Notter is joined by Henrik Ambak to give a full preview of the Aviation Connect Conference taking place in Copenhagen from October 14–16. They cover what’s new and what to expect—from vital discussions on ULD management, standardisation, and ground handling, to the unique format that blends formal sessions with real business meetings. The conversation also highlights the inclusive, people-first atmosphere fostered by organiser Parveen and her dedicated team. Whether you’re in air cargo, ground ops, or logistics, this is one event you won’t want to miss.
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In this episode, Chris Notter sits down with Kendy Choi, Director of Commercial and Partnerships at Cainiao, to explore her fascinating journey through the air cargo world — from pharmaceuticals and live animals to the evolving landscape of e-commerce. Kendy shares how she helped shape Liège’s cargo operations from the ground up, discusses the industry's digital transformation, and dives into how AI, data integration, and collaboration are redefining logistics. Whether you're in aviation, logistics, or just love hearing from forward-thinking leaders, this one’s for you. 🔹 Topics...
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In this issue, we take a closer look at the aviation industry's long-term mindset amid short-term turbulence. While challenges like aircraft shortages, geopolitical tensions, and economic uncertainty continue to test the sector, many airlines and airports, particularly in Asia-Pacific and the Middle East, are pressing ahead with bold expansion plans. From major airport developments in Saudi Arabia and India to strategic fleet growth by carriers like IndiGo and Kenya Airways, the industry’s future focus is unmistakable. We explore how these players are positioning themselves for tomorrow’s...
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Air cargo has been rocked by a wave of trade policy changes from the US, including new tariffs, reversals, and ongoing uncertainty. These shifts have disrupted global supply chains and impacted key markets, putting pressure on shippers, carriers, and logistics providers. Despite challenges, the sector continues to adapt, with experts weighing in on the broader implications. This issue explores how air cargo is responding, highlighting growth in regions like the Middle East and Africa, the ongoing strength of pharma, and the rising influence of e-commerce. It also covers the sector’s digital...
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The Ground Support Equipment (GSE) Boom The global airline industry is set to surpass $1 trillion in revenue this year, says IATA. With Airbus predicting over 42,000 new aircraft deliveries in the next 20 years, demand for ground support equipment is rapidly rising. GSE manufacturers saw a strong rebound in 2024, with growth driving innovation. Companies are focusing on efficiency, safety, and sustainability—especially through electrification and new tech like AI, telemetry, and automation. In this issue, we cover key updates across the GSE sector, spotlighting: Aircraft rescue &...
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🎙️ EVA Podcast Live from Dubai | World Cargo Symposium 2025 Straight from the vibrant heart of Dubai (April 15–17), the EVA Podcast went full throttle at this year’s World Cargo Symposium! ✈️🌍 Host Chris Notter sat down with some of the most dynamic voices in air cargo and logistics: Glyn Hughes, Steven Polmans, Emma Murray, Abigail Hammond, Pertti Mero, Mike Duggan, Ari Ketola, and Aneta Klosek. From bold ideas to behind-the-scenes banter, this 8-episode special series dives into the people, purpose, and pulse of an industry that keeps the world moving. Get ready for laughs,...
info_outlineThe EVA podcast
🎙️ EVA Podcast Live from Dubai | World Cargo Symposium 2025 Straight from the vibrant heart of Dubai (April 15–17), the EVA Podcast went full throttle at this year’s World Cargo Symposium! ✈️🌍 Host Chris Notter sat down with some of the most dynamic voices in air cargo and logistics: Glyn Hughes, Steven Polmans, Emma Murray, Abigail Hammond, Pertti Mero, Mike Duggan, Ari Ketola, and Aneta Klosek. From bold ideas to behind-the-scenes banter, this 8-episode special series dives into the people, purpose, and pulse of an industry that keeps the world moving. Get ready for laughs,...
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In this summer issue, timed with the 2025 NBAA Schedulers & Dispatchers Conference in New Orleans, we spotlight North America’s dynamic aviation scene. Avfuel leads with major moves in sustainable fuel, while flyExclusive and Sherwin-Williams impress with high-end aircraft paintwork. magniX pushes boundaries in electric aviation with Riona Armesmith at the helm. We hear from standout FBOs like Northstar Jet in Missoula, working alongside Neptune Aviation in vital firefighting missions. GPS jamming and spoofing also come into focus, with expert warnings from L3Harris and Osprey Flight...
info_outlineThe EVA podcast
🎙️ EVA Podcast Live from Dubai | World Cargo Symposium 2025 Straight from the vibrant heart of Dubai (April 15–17), the EVA Podcast went full throttle at this year’s World Cargo Symposium! ✈️🌍 Host Chris Notter sat down with some of the most dynamic voices in air cargo and logistics: Glyn Hughes, Steven Polmans, Emma Murray, Abigail Hammond, Pertti Mero, Mike Duggan, Ari Ketola, and Aneta Klosek. From bold ideas to behind-the-scenes banter, this 8-episode special series dives into the people, purpose, and pulse of an industry that keeps the world moving. Get ready for laughs,...
info_outlineThe EVA podcast
🎙️ EVA Podcast Live from Dubai | World Cargo Symposium 2025 Straight from the vibrant heart of Dubai (April 15–17), the EVA Podcast went full throttle at this year’s World Cargo Symposium! ✈️🌍 Host Chris Notter sat down with some of the most dynamic voices in air cargo and logistics: Glyn Hughes, Steven Polmans, Emma Murray, Abigail Hammond, Pertti Mero, Mike Duggan, Ari Ketola, and Aneta Klosek. From bold ideas to behind-the-scenes banter, this 8-episode special series dives into the people, purpose, and pulse of an industry that keeps the world moving. Get ready for laughs,...
info_outlineClaims and Loss prevention - reflection on the first product launched and how it has developed. Greater transparency across the process and 1 central system availability.