Funnel Reboot podcast
“Black Swan” author Nassim Nicholas Taleb says “understanding how to act under conditions of incomplete information is the highest and most urgent human pursuit" He might have been referring to B2B marketing. Think of it. Internal teams have internal data that give insight into customer accounts and lifetime value. Their agencies are close to different data: media auction signals, campaign trends. But both of them are data-poor, disadvantaged by limited access to each others’ systems. As long as we tolerate the status quo, both sides will keep making false...
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Talk of Content marketing started appearing online around 2007. One of the few people who started talking about it was former Funnel Reboot guest Joe Pulizzi. It wasn’t until 2014 I became aware of marketers who were staking their career on the profession of creating content. I found the idea of giving-away-expertise a bit unsettling. Maybe it was because for a dozen years prior to that, I’d mainly communicated with audiences through paid ads. Gradually, Content marketing won out - we simply expect content on social media brings marketing results. Only one problem, our...
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Small businesses run on lean marketing teams and tight budgets, but don't count them out. They're the overwhelming majority of businesses on earth. Small companies have one function that's poised to figure out AI through experimentation, analysis and strategic changes in direction. It's marketing, and it may very well determine the winner of the AI race. After graduating from Laurentian University, our guest worked in corporate and consulting positions across Canada and even in Korea. He then founded a business which he grew to a successful exit, which led to mentoring students at Algonquin...
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Everyone makes content now. But having content doesn’t automatically mean anyone will actually consume it. There are brands with long-running programs and audiences that carve out time for their content, while other brands’ programs fade because it became a thankless chore. What’s different between content that’s adored and content that dies in obscurity? The brands that win make content that audiences don’t see as branded content. Where the work they made was so genuinely useful, or surprising, or true — that instead of feeling exploited, the recipients felt like they...
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I can't prove it, but I think many marketers wish they could improve how they're perceived by corporate leadership. I have felt this way in more than one role, and racked my brain on how to fix it. I've entertained everything including coming to board meetings with a dozen custom-branded donuts. Thankfully, the a solution I have come up with isn't extreme and it doesn't require donuts. I was recently given the chance by a local association - the OPMMA - to give a talk and I picked this problem. I hope as you listen to how I think it's solved and the three moments where this...
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We humans like conversations that keep moving forward. Every time we share some detail about ourselves, we expect the other person to remember it. If they bring that detail back up in our next interaction, we feel pleased and want to keep that relationship going. Conversely, we get annoyed when they blast us with messages we had already said didn’t interest us. This is severely problematic for us sales and marketing professionals. The sheer volume of people and details we all encounter is too much to keep straight in our outbound emails, let alone in our heads, and that's...
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Episode 233 In the 2009 movie “Up” there’s a golden retriever whose collar can translate his thoughts to speech. When Dug the dog first starts speaking, the main characters marvel at how smart he is, but expectations drop a moment later when he snaps his head around and halts mid-sentence when he hears a squirrel. We marketers are prone to Squirrel-chasing. Let’s be honest and admit that we get caught on a treadmill of activity without stopping to ask ourselves if it’s having an impact. How do we break this habit? This month’s book says it’s by creating a...
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Episode 232 There is a quiet, enduring power in wisdom that resists the urge to conform. Wise people refuse to abandon their convictions. It’s not obvious who will be the Wise character in These Stories, the role often casts them as having lowly beginnings or in the shadow of others who are more powerful. But they speak out anyway, even if they are mocked or sidelined. Take: Don Quixote’s sidekick Sancho Panza, whom Quixote usually makes fun of, becomes so well known for his practical wisdom that he becomes a Governor. In the story of Sidharrtha, when the prince leaves his palace, he is...
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It goes without saying that the purpose of sales and marketing is to help a company grow. We create forecasts where revenue grows a hundred-thousand, a million, or 10 million dollars. But we expect to achieve that with incremental changes to our resources and tech-stacks. When Base 10 Math is used to express numbers that differ by orders of magnitude, we use exponents, noted with the letter N put in superscript (N stands for the Latin word numerus or number). N to the power of 5 is equal to a hundred-thousand, N to the power of 7 is equal to ten million. We don’t have to raise N...
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Social media platforms can serve as both vibrant marketplaces and spaces for genuine social interaction, where consumers feel valued, while businesses boost engagement and sales. This picture may not look anything like the reality of social media that you see, but our guest will remind you that things haven’t always been this way. A short glance back of the Internet shows that in the year 2000 the Internet’s governing body actually had looked at using a citizen model to allow individuals who use the internet to kind of come together as a social contract and to decide how they would...
info_outlineMost of the leading AI companies tell us how wonderful their technology will make our lives. In a recent post put out by OpenAI’s head, Sam Altman called The Gentle Singularity, he says “We will figure out new things to do and new things to want...Expectations will go up, but capabilities will go up equally quickly, and we’ll all get better stuff. We will build ever-more-wonderful things for each other.”
Of course, these new things need to be marketed and sold. Sam has good news there too, saying: “Generally speaking, the ability for one person to get much more done in 2030 than they could in 2020 will be a striking change”
This all sounds wonderful; it’s used so heavily by Silicon Valley, it’s been given the title of Effective Accelerationism. It’s essential thesis is that AI will cause progress all by itself. So we should just let it take over? Are we willing to bet our livelihoods on that?
Where we are here in 2025, it’s a challenge to do sales and marketing work using AI. Very few know how to run entire functions with Generative AI, which is why Sam qualified his 2030 prediction by saying that “many people will figure out how to benefit from [AI]” by then. How do we unlock AI’s activation in customer acquisition? How do we get out of the starters blocks?
I had the chance to moderate a panel discussion on “Gen AI Activation in Marketing & Sales” at an amazing event hosted by UC Labs and TCC Canada - please get the links to each of them in the shownotes.
The panel featured myself, Lubabah Bakht, Gary Amaral, Jim Cain, Peter MacKinnon, and Brett Serjeantson, zig zagging through everything from day-to-day challenges to legal and privacy concerns to the lack of skills barring our progress.
I count myself fortunate to not only share a panel with these experts, but for being able to call them friends.
And now, please listen to these experts on Activating generative AI in marketing and sales.
Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.