Funnel Reboot podcast
“Black Swan” author Nassim Nicholas Taleb says “understanding how to act under conditions of incomplete information is the highest and most urgent human pursuit" He might have been referring to B2B marketing. Think of it. Internal teams have internal data that give insight into customer accounts and lifetime value. Their agencies are close to different data: media auction signals, campaign trends. But both of them are data-poor, disadvantaged by limited access to each others’ systems. As long as we tolerate the status quo, both sides will keep making false...
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Talk of Content marketing started appearing online around 2007. One of the few people who started talking about it was former Funnel Reboot guest Joe Pulizzi. It wasn’t until 2014 I became aware of marketers who were staking their career on the profession of creating content. I found the idea of giving-away-expertise a bit unsettling. Maybe it was because for a dozen years prior to that, I’d mainly communicated with audiences through paid ads. Gradually, Content marketing won out - we simply expect content on social media brings marketing results. Only one problem, our...
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Small businesses run on lean marketing teams and tight budgets, but don't count them out. They're the overwhelming majority of businesses on earth. Small companies have one function that's poised to figure out AI through experimentation, analysis and strategic changes in direction. It's marketing, and it may very well determine the winner of the AI race. After graduating from Laurentian University, our guest worked in corporate and consulting positions across Canada and even in Korea. He then founded a business which he grew to a successful exit, which led to mentoring students at Algonquin...
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Everyone makes content now. But having content doesn’t automatically mean anyone will actually consume it. There are brands with long-running programs and audiences that carve out time for their content, while other brands’ programs fade because it became a thankless chore. What’s different between content that’s adored and content that dies in obscurity? The brands that win make content that audiences don’t see as branded content. Where the work they made was so genuinely useful, or surprising, or true — that instead of feeling exploited, the recipients felt like they...
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I can't prove it, but I think many marketers wish they could improve how they're perceived by corporate leadership. I have felt this way in more than one role, and racked my brain on how to fix it. I've entertained everything including coming to board meetings with a dozen custom-branded donuts. Thankfully, the a solution I have come up with isn't extreme and it doesn't require donuts. I was recently given the chance by a local association - the OPMMA - to give a talk and I picked this problem. I hope as you listen to how I think it's solved and the three moments where this...
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We humans like conversations that keep moving forward. Every time we share some detail about ourselves, we expect the other person to remember it. If they bring that detail back up in our next interaction, we feel pleased and want to keep that relationship going. Conversely, we get annoyed when they blast us with messages we had already said didn’t interest us. This is severely problematic for us sales and marketing professionals. The sheer volume of people and details we all encounter is too much to keep straight in our outbound emails, let alone in our heads, and that's...
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Episode 233 In the 2009 movie “Up” there’s a golden retriever whose collar can translate his thoughts to speech. When Dug the dog first starts speaking, the main characters marvel at how smart he is, but expectations drop a moment later when he snaps his head around and halts mid-sentence when he hears a squirrel. We marketers are prone to Squirrel-chasing. Let’s be honest and admit that we get caught on a treadmill of activity without stopping to ask ourselves if it’s having an impact. How do we break this habit? This month’s book says it’s by creating a...
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Episode 232 There is a quiet, enduring power in wisdom that resists the urge to conform. Wise people refuse to abandon their convictions. It’s not obvious who will be the Wise character in These Stories, the role often casts them as having lowly beginnings or in the shadow of others who are more powerful. But they speak out anyway, even if they are mocked or sidelined. Take: Don Quixote’s sidekick Sancho Panza, whom Quixote usually makes fun of, becomes so well known for his practical wisdom that he becomes a Governor. In the story of Sidharrtha, when the prince leaves his palace, he is...
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It goes without saying that the purpose of sales and marketing is to help a company grow. We create forecasts where revenue grows a hundred-thousand, a million, or 10 million dollars. But we expect to achieve that with incremental changes to our resources and tech-stacks. When Base 10 Math is used to express numbers that differ by orders of magnitude, we use exponents, noted with the letter N put in superscript (N stands for the Latin word numerus or number). N to the power of 5 is equal to a hundred-thousand, N to the power of 7 is equal to ten million. We don’t have to raise N...
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Social media platforms can serve as both vibrant marketplaces and spaces for genuine social interaction, where consumers feel valued, while businesses boost engagement and sales. This picture may not look anything like the reality of social media that you see, but our guest will remind you that things haven’t always been this way. A short glance back of the Internet shows that in the year 2000 the Internet’s governing body actually had looked at using a citizen model to allow individuals who use the internet to kind of come together as a social contract and to decide how they would...
info_outlineOne of the best known events in the modern Olympics is the High jump. Since its dawn in 1896 all jumpers used the same technique. They would run towards the bar, then begin their vault by putting one leg over, or trying to go head-first over the bar. But someone came to the 1968 Mexico City games, who couldn’t win on physicality, but who did have a hack no one had thought of.
That person was 21 year old American Dick Fosbury, who you wouldn’t find anything notable looking back at his track career. Back in high school he’d struggled to master all the motions used in the high jump; and coaches noted how little he practiced; when time came for track meet qualifiers, his jumps came up short.
But when he got to University for civil engineering, he began to experiment with other ways of jumping. In his studies he learned that our ability to jump is limited by our centre of gravity. Lifting our whole body over a bar at the same time demands that we raise our centre of gravity to that same height. So Fosbury analyzed to see if there was a way to get a human over the bar one part at a time, which temporarily moves our whole centre of gravity to somewhere below us, even below the bar. That means that without jumping any higher, we can clear a higher bar - it’s playing a trick on physics.
Fosbury used the technique selectively for 2 seasons because his coach still went by the tried-and-true technique, and the heights he cleared got higher & higher. It wasn’t until a month before Mexico City that he secured him a spot on Team USA.
The Olympics was the first moment where everyone saw Fosbury’s new backflip maneuver - the press coined it the Fosbury Flop. Everyone also noticed his performance - he didn’t miss a jump right up to the metal round. I bet as international competitors watched him advance while they hit the bar must have felt pretty disarmed by that flop. The bar was raised in the finals to 2.24M or 7 ft 4¼ in, higher than at any games before. Fosbury missed on his first two attempts, but cleared on his third, winning the Olympic gold medal and broke the Olympic record
Ever since, this back-first technique has been the obvious way every jumper has used. Fosbury’s style so clearly solved the high jump problem, we don’t even question it.
Lots of problems seem unsolvable until an obvious solution is posed. It’s a phenomena today’s guest commonly sees on websites. Her recently-launched book puts it this way: “The solutions we implemented may seem obvious in hindsight, but the problems and opportunities remained hidden until we analyzed their data in depth-and that's the point!”
Our guest has spent 25 years teaching digital marketing strategy and analytics at business schools and consulting to companies whose websites generate hundreds of millions of dollars. She is the author of “42 Rules for a Website That Wins” and came out in 2025 with “Website Wealth: A Business Leader’s Guide to Driving Real Value from your Analytics”. Let’s go to Northern California to speak with Philippa Gamse.
Links to everything mentioned in the show are on the Funnel Reboot site's page for episode 216.