Andrew Williams: Innovating for Exceptional Care

Andrew Williams and his team at HPHA are steadfast towards innovating to provide exceptional care for Canadians. One of the many efforts towards achieving this is through the completion of the Cancer and Medical Care Clinic and Pharmacy at Stratford General Hospital. This initiative is a strong testament to the fact that facilities have a positive impact on the quality of care provided, and the relationship between hospitals and their communities are key.

“We would not have been able to do this had the community not stepped forward and donated their hard-earned money towards this project. It’s fantastic for care, it means an awful lot to the patients who are receiving care now and to those who will need to access the unit moving forward,” explains Andrew when speaking to the new clinic and the importance of strong community relations.

In this episode of Healthcare Change Makers, Andrew shares invaluable advice on being a strong leader, engaging board members, tapping into community support to leverage initiatives, and planting the seed to create strong partnerships and connections. 

Quotables:

“Our vision is innovating for exceptional health, and I think it really speaks to where we see healthcare today and the role that it plays in not only the work that we do in the hospital sector, but also the broader health and wellness of the community.” - AW

“The most important criteria for any successful partnership is a high level of trust where you’re confident the interest of all is equally viewed by the participants.” - AW

“Facilities and contemporary facilities have a really positive impact on the quality of care you’re able to provide, both through the lens of the patient and the staff member.” - AW

“There’s no such thing as not changing, you either proactively change and go a certain direction or you fall behind. Everyday you’re not adapting yourself, growing yourself, or focusing on where the organization is going, you’re slipping a little behind.” - AW

“It’s a privilege to work in the healthcare space and I always believe that with privilege comes an accountability to make a difference.” - AW

“Bloom where you’re planted, in other words make sure you’re focusing all your energy and effort in doing the absolute best you can in whatever role you’re in.” - AW

“The most important thing you can do to have a successful career track is excel in the role you’re in in the moment, develop yourself, and make sure you’re focusing on what I believe to be the really important attributes to leadership: being accountable for your actions, making sure your actions are founded in integrity, and make sure you’re in tune to those you represent.” - AW

“Those who know me know that I’m a strong proponent of integration and working together, there’s a lot of different organizations in the healthcare space but we all support the same population. We all have a role and that’s important, but the more we can work together the better it will be for those we serve.” - AW

Mentioned in this Episode:

·       Huron Perth Healthcare Alliance

·       Stratford General Hospital

·       Ontario Hospital Association

·       Healthcare Collaborative Benefits

·       London Health Sciences Centre

Access More Interviews with Healthcare Leaders at HIROC.com/podcast

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