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52: Part 2; Dame Laura Lee, DBE, Chief Executive of Maggie's – Everyone’s Home of Cancer Care

Healthcare Interior Design 2.0

Release Date: 02/22/2022

Episode 61, Stowe Shoemaker, PhD and Peter C. Yesawhich, PhD; authors of the book, Hospitable Healthcare™Just What the Patient Ordered! show art Episode 61, Stowe Shoemaker, PhD and Peter C. Yesawhich, PhD; authors of the book, Hospitable Healthcare™Just What the Patient Ordered!

Healthcare Interior Design 2.0

“As providers pursue the value-based model, they have to be mindful of the fact that it cannot compromise the patient experience, and in fact, should compliment the patient experience to the extent possible, as they continue to drive cost down.” –Peter C. Yesawich on the Healthcare Interior Design 2.0 podcast On today’s episode of the podcast, Cheryl interviews Peter C. Yesawich, PhD and Stowe Shoemaker, PhD; authors of the book, Hospitable HealthcareTM; Just What the Patient Ordered! Peter and Stowe unpack the book in this wonderful and deep conversation about how healthcare can...

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Episode 60, Part 1, Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill show art Episode 60, Part 1, Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill

Healthcare Interior Design 2.0

On part 1 of today’s episode Cheryl interviews Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. In part 1 of their conversation, Sarah shares in detail what design life is like in the healthcare space post COVID, what design challenges are still present and why mental health is one of her passions. This and so much more on the changing face of healthcare design in part 1 of today’s episode!  Learn more about Sarah Tetens and Baskervill by visiting:  . Send Sarah a direct email here: Learn more about Women in Healthcare’s Florida Chapter by visiting:...

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Episode 60, Part 2, Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill show art Episode 60, Part 2, Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill

Healthcare Interior Design 2.0

In part 2 of today’s episode, Cheryl continues her conversation with Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. They dig deeper into how empathy and compassion play a role in Sarah’s work, why healthcare is purposeful and how that shows up with the people who choose healthcare as their career. This and so much more about the changing face of healthcare design on part 2 of today’s show! Learn more about Sarah Tetens and Baskervill by visiting:  . Send Sarah a direct email here: Learn more about Women in Healthcare’s Florida Chapter by visiting:...

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Episode 59, Part 1, Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture and Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture show art Episode 59, Part 1, Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture and Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture

Healthcare Interior Design 2.0

On part 1 of today’s episode Cheryl interviews Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture. Cheryl says, “The most fascinating piece of part 1 in today’s interview is learning all the details of how and when the work of these two highly specialized professionals intersects within the same healthcare projects. How do these two women, with very different objectives and goals within a complex healthcare project, work together to ensure the project is...

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Episode 59, Part 2, Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture and Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture show art Episode 59, Part 2, Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture and Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture

Healthcare Interior Design 2.0

On part 2 of today’s episode, Cheryl continues her conversation with Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture. In part 2 Minta and Erika flush out all the juicy details of their work on their favorite projects both together and separately and what made those projects so special to each of them. This and so much more about what’s happening in healthcare design today on part 2 of today’s episode of the Healthcare Interior Design 2.0 podcast! Learn more...

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Episode 58, Cam Twohey, AIA, WELL AP, NCARB, Associate Principal,  Senior Project Architect, Kahler Slater show art Episode 58, Cam Twohey, AIA, WELL AP, NCARB, Associate Principal, Senior Project Architect, Kahler Slater

Healthcare Interior Design 2.0

“We are seeing that they are greatly reduced in size. People are now able to check-in online. You are able to go into your space when it is your turn. Gone are the days of sitting in that bus station elbow to elbow, waiting room so we are seeing a reduction in size.” –Cam Twohey on The Healthcare Interior Design 2.0 podcast Cheryl’s guest today on the podcast is Cam Twohey, AIA, WELL AP, NCARB, Associate Principal,  Senior Project Architect at Kahler Slater. On today’s episode, Cam shares the number one significant change that COVID created in healthcare design in her work...

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Episode 57, Part 1, Bryan Langlands, FAIA, FACHA, EDAC, LEED GA, Principal and Edwin Beltran, NCIDQ, IIDA, ASSOC. AIA, Principal, Lead Interior Designer, NBBJ Architecture show art Episode 57, Part 1, Bryan Langlands, FAIA, FACHA, EDAC, LEED GA, Principal and Edwin Beltran, NCIDQ, IIDA, ASSOC. AIA, Principal, Lead Interior Designer, NBBJ Architecture

Healthcare Interior Design 2.0

Cheryl’s guests today on the podcast are two very special souls; Bryan Langlands, FAIA, FACHA, EDAC, LEED GA Principal NBBJ Architecture and Edwin Beltran NCIDQ, FIIDA, ASSOC. AIA, Partner, Lead Interior Designer, NBBJ Architecture. In part 1 of today’s episode, Bryan shares the concept of “Moments of Generosity in Planning” and how, without comprising the budget, this method of planning, deeply improves the experience of patients and caregivers alike in ways you might not think of. Edwin shares the design concept he practices called Essentialism and how it plays a role...

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EPISODE 57, Part 2, Bryan Langlands, FAIA, FACHA, EDAC, LEED GA, Principal and Edwin Beltran, NCIDQ, IIDA, ASSOC. AIA, Principal, Lead Interior Designer, NBBJ Architecture show art EPISODE 57, Part 2, Bryan Langlands, FAIA, FACHA, EDAC, LEED GA, Principal and Edwin Beltran, NCIDQ, IIDA, ASSOC. AIA, Principal, Lead Interior Designer, NBBJ Architecture

Healthcare Interior Design 2.0

On Part 2 of today’s episode, Cheryl continues her rich and deep conversation with Bryan Langlands, FAIA, FACHA, EDAC, LEED GA, Principal NBBJ Architecture and Edwin Beltran NCIDQ, FIIDA, ASSOC. AIA, Partner, Lead Interior Designer, NBBJ Architecture. Edwin shares the deeper meaning of Essentialism in Design and what it means to humanity. Bryan shares how he led the charge in addressing the dilemma of overcrowding in our nation’s emergency departments by calling for the recognition of a new type of treatment space for lower-acuity patients. Part 2 of today’s conversation will...

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Episode 56, Karen S. Freeman AIA, ACHA, NCIDQ, EDAC, LEED AP BD+C Practice Leader, Healthcare, HOK show art Episode 56, Karen S. Freeman AIA, ACHA, NCIDQ, EDAC, LEED AP BD+C Practice Leader, Healthcare, HOK

Healthcare Interior Design 2.0

On today’s episode, Cheryl interviews Karen S. Freeman, AIA, ACHA, NCIDQ, EDAC, LEED AP BD+C Practice Leader, Healthcare, at HOK–a global design, architecture, engineering and planning firm. Karen is also the incoming President for the national organization, Women In Healthcare - a nonprofit dedicated to promoting the professional development of women in the healthcare industry. There’s a lot to share from Cheryl and Karen’s inspiring conversation including the importance of designing for mental health, and why it matters so much in today’s world. Learn more about Karen S. Freeman...

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Episode 55, Part 1; Sandy Goodman, IIDA, CHID, EDAC, LEED AP, LSSBB, President, CRGA Design show art Episode 55, Part 1; Sandy Goodman, IIDA, CHID, EDAC, LEED AP, LSSBB, President, CRGA Design

Healthcare Interior Design 2.0

Cheryl’s special guest today on the podcast is Sandy Goodman,IIDA, CHID, EDAC, LEED AP, LSSBB, and President of CRGA Design. CRGA provides comprehensive architectural, interior design and planning services utilizing an experienced in-house team of architects and interior designers specializing in healthcare design. Sandy shares in detail how the pandemic influenced the way she and her team work with their healthcare clients and partners on projects, and what lessons she has taken away from the experience. Lean in and listen to part 1 of today’s podcast with this Lean Six-Sigma Black Belt,...

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On Part 2 of today’s episode with Dame Laura Lee, DBE, Chief Executive of Maggie's –Everyone’s Home for Cancer Care, Laura shares details of the special gardens at Maggie’s, and how thoughtfully they are designed to nourish every visitor, supporting both optimistic and challenging conversations. 

Learn more about Maggie’s famous architects, the architect of the first Maggie’s center, and what qualities an architect must have to make her or him a perfect fit to design a Maggie’s. How did Frank Gehry become a Maggie's architect, and how did Her Royal Highness The Duchess of Cornwall become Maggie’s President in 2008?

Part 2 continues Cheryl's deep conversation with Dame Laura Lee as they explore the evolution of Maggie’s centers, what has changed because of the pandemic, and what the future of Maggie’s holds.

Learn more about Dame Laura Lee and Maggie’s by visiting: https://www.maggies.org/.

Read Maggie’s architectural brief; given to every architect who designs a Maggie's center: https://www.maggies.org/about-us/publications/.

In Part 2 of Cheryl’s conversation with Dame Laura Lee, they discuss:

  • What do the gardens that play a central role in Maggie’s look like, and how do they provide nourishment to their visitors?
  • How did Maggie’s husband, Charles Jencks get involved with Maggie’s?
  • Who was the architect who built the first Maggie’s?
  • What qualities does an architect have that make him/her a perfect fit to design a Maggie’s?
  • What are some of Maggie's current challenges with the pandemic, and how has  Maggie’s adapted?
  • Listen to Laura tell the story of how In November 2008, HRH (Her Royal Highness) The Duchess of Cornwall became Maggie’s President. 
  • In 2019, Laura was awarded a Damehood for her services to people with cancer. Hear Laura tell the story and explain what exactly a Dame is.
  • Who are some of Maggie’s strategic partners?
  • What advice does Laura have for interior design and architecture students who are considering the field of healthcare, but might be a bit afraid of taking the plunge and specializing in it?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

  • The American Academy of Healthcare Interior Designers
  • The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

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