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Telehealth Etiquette

Healthcare Professionalism: Education, Research & Resources

Release Date: 10/05/2024

Improving Health Equity - Antiracist Approaches to Clinical Care show art Improving Health Equity - Antiracist Approaches to Clinical Care

Healthcare Professionalism: Education, Research & Resources

Dr. Brooke Salzman discusses Antiracist Approaches to Clinical Care, which she wrote as part of the free Antiracism Module funded by the Josiah Macy Jr. Foundation. She talks about how to recognize and focus on biases; admitting and addressing our own biases, which is a critical step in becoming antiracist; the importance of diversifying the healthcare workforce by including representation, which is an effective way to improve access to care and reduce disparities; interprofessional teamwork; competencies to foster mutual respect; responding to racist patients; the necessity for organizations...

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Improving Heath Equity – Advancing Racial Equity show art Improving Heath Equity – Advancing Racial Equity

Healthcare Professionalism: Education, Research & Resources

Dr. Beverly Crawford discusses her involvement in an Antiracism Module funded by the Josiah Macy, Jr. Foundation, focusing on advancing racial equity in health care and dentistry. She emphasizes the importance of interprofessional training for dental health providers to address systemic health concerns and improve overall well-being through collaboration. Beverley highlighted the need to address disparities and inequities in health care access and treatment, stressing that race is a social construct with no genetic component.  

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Improving Health Equity - Microaggressions show art Improving Health Equity - Microaggressions

Healthcare Professionalism: Education, Research & Resources

Jan Altman discusses microaggressions as the entry point for learning about diversity and ourselves, definitions of microaggressions, examples to help increase awareness, the history and the consequences and impact of microaggressions such as poor patient care, who perpetrates microaggressions and the target, how to prevent microaggressions, what to do when it happens, and the eight short unscripted videos showing a microaggression and people’s perspectives. 

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Improving Health Equity - Antiracism in Action show art Improving Health Equity - Antiracism in Action

Healthcare Professionalism: Education, Research & Resources

Dr. Ellen Pearlman discusses the Antiracism Module and the section that she wrote titled Antiracism in Action.  She talks about skills development such as speaking up, calling in vs. calling out, and intent and impact with examples. Silence is equivalent to being complicit. Ellen is senior associate dean for education at the Frank H. Netter MD School of Medicine at Quinnipiac University. Previously, she served in a variety of leadership roles at the Zucker School of Medicine at Hofstra University, including associate dean for the advanced clinical experience and associate dean for...

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Improving Heath Equity – Diversity & Cultural Humility show art Improving Heath Equity – Diversity & Cultural Humility

Healthcare Professionalism: Education, Research & Resources

Dr. Alice Fornari, who wrote the section of the Antiracism Module titled Diversity and Cultural Humility, discusses the section concepts including calling in vs. calling out, and an upstander. She is an Associate Dean of Educational Skills Development at Zucker School of Medicine at Hofstra/Northwell and Vice President of Faculty Development for Northwell Health comprised of 23 hospitals. Her role aligns UME, GME and the CME continuum. She is a fellow of the Association of Medical Education of Europe. She received the Distinguished Career Award for Excellence in Teaching and Educational...

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Improving Health Equity - Color of Care Film show art Improving Health Equity - Color of Care Film

Healthcare Professionalism: Education, Research & Resources

  Asif Khan discusses The Color of Care film and the health equity resources available through the documentary website. Asif is the Director of Strategy and Impact at Picture Motion, which is the leading social impact agency developing award-winning advocacy and marketing campaigns for media and entertainment, including television, books, podcasts, and films, such as The Color of Care documentary produced and hosted by Oprah Winfrey.  

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Improving Health Equity: Resources and Solutions - Accreditation Council for Education in Nutrition and Dietetics Resources show art Improving Health Equity: Resources and Solutions - Accreditation Council for Education in Nutrition and Dietetics Resources

Healthcare Professionalism: Education, Research & Resources

Dr. Rayane AbuSabha discusses the health equity resources available at the Accreditation Council for Education in Nutrition and Dietetics, known as ACEND. Rayane is the Executive Director of ACEND. She oversees the processes and policies related to the accreditation of education programs that prepare students to begin careers as a Registered dietitian nutritionist or a registered Nutrition and Dietetics Technician. Key areas include education models and standards; program review and accreditation decisions; and the collection, interpretation, and dissemination of data pertaining to student...

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Improving Health Equity: Resources and Solutions - Physician Assistant Resources show art Improving Health Equity: Resources and Solutions - Physician Assistant Resources

Healthcare Professionalism: Education, Research & Resources

Ranya Shannon discusses the health equity resources available at the Physician Assistant Education Association, known as PAEA. Ranya is PAEA's Equity, Diversity, and Inclusion Program Manager. She is a passionate advocate for removing barriers for minoritized students and faculty and is dedicated to effectively implementing PAEA’s strategic plan to create a diverse, equitable, and inclusive environment for all Physician Assistants.

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Improving Health Equity: Resources and Solutions - Antiracism Module show art Improving Health Equity: Resources and Solutions - Antiracism Module

Healthcare Professionalism: Education, Research & Resources

Dr. Dennis Novack discusses the free Antiracism Module, funded by the Josiah Macy Jr. Foundation. Dennis came up with the idea for the module and was a principal investigator on the three-year grant. He is a professor of medicine and Associate Dean of Medical Education at Drexel University College of Medicine. Dennis is the founder of Health Care Communication, formerly known as DocCom, an online communication skills training program for medical schools, residency programs, and hospitals with 44 modules. He is also the founder of Professional Formation – an online interprofessional learning...

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Center for Professionalism and Communication in Health Care Resources show art Center for Professionalism and Communication in Health Care Resources

Healthcare Professionalism: Education, Research & Resources

Bruce Wartman. MS Ed, discusses the Center for Professionalism and Communication in Health Care resources at the Drexel University College of Medicine. Health Care Communication has 44 modules, and Professional Formation has 13 modules. There are 800 videos demonstrating best practices with annotated videos, reflection questions, multiple-choice tests, and curriculum guides. Four modules are free, including Antiracism in Health Care, and can be found at https://webcampus.med.drexel.edu/PCHC/. Barbara Lewis, MBA, PhD(c). 

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More Episodes

Rachel Pittmann, PhD, discusses telehealth competencies, which vary by accreditation bodies, including privacy, audio quality, visibility of patient and provider, telehealth relationship with patient satisfaction, training for providers, telehealth competency tool, which includes the domains of technology, environment, confidentiality, and communication with Barbara Lewis, MBA, PhDc.

Read more about this work in these two recent publications

  1. https://journals.sagepub.com/doi/abs/10.1177/1357633X241279494
  2. https://nsuworks.nova.edu/ijahsp/vol22/iss4/22/