235 - How to Deal with Clients Who've Been Burned Before
Release Date: 04/08/2019
How’s it going, Healthpreneurs? Today’s episode is a hot one! I’m going to talk about how to deal with clients who’ve been burned before. Ouch. We know how to handle this because about 20% of the clients we deal with had been burned by a coach before.
The thing is, those kinds of prospective clients have trust issues. They’re afraid of losing money and time again – and, like a new relationship, they’re going to go into it jaded, searching for the negative signs they missed before.
And that’s not good. Don’t start a new relationship with a client where you have to explain yourself, defend yourself, and prove that you aren’t like the scumbag they were with before. Tune in to learn how to deal with these kinds of clients so you can start off on the right foot and build a relationship that lasts.
01:00 – 03:30 - Dealing with clients who have trust issues
03:30 – 07:00 - Playing the chasing game – or not – and an example
07:00 – 10:30 - Overcoming objections without explaining yourself
10:30 – 14:00 - Selecting your clients and deciding whether they’re a good fit
14:00 – 16:00 - What bit me in the ass and what I learned
16:00 – 18:00 – An opportunity