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Ep 7 - Going Global Part 2

History of E-commerce

Release Date: 12/18/2019

Ep 8 - Looking Forward show art Ep 8 - Looking Forward

History of E-commerce

In episode 8, we will pivot from the first 25 years to the next 25 years of e-commerce. We will discuss challenges to the credibility of content (e.g. fake reviews), and highlight several fundamental tensions – the tension between the benefits of curation and the risks of personalization, the tension between being watched and ignored in privacy, the tension between the convenience of fast delivery and cost to the environment, and the tension between efficiency in shopping and doing away of human interactions. All of these questions must be wrestled with in order to safeguard and elevate...

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Ep 7 - Going Global Part 2 show art Ep 7 - Going Global Part 2

History of E-commerce

On this episode, we’ll continue our world tour with stops in Kazakhstan, China, Russia, Europe, Africa, and Southeast Asia.  While trust remains at the heart of e-commerce wherever it’s taking place, we see that trustworthiness takes different forms based upon variations in infrastructure. We’ll also continue to see that e-commerce has not only transformed the experience of the largest companies in the biggest cities, but also of the rural farmer in a tiny far-flung town.   You’ll hear from Pierre Poignant (CEO of Lazada), Kalyan Krishnamurthy (CEO of Flipkart), Sacha...

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Ep 6 – Going Global Part 1 show art Ep 6 – Going Global Part 1

History of E-commerce

The common thread that pulls through e-commerce stories around the world is the focus on connectivity, security, community, and ultimately trust. And trust in e-commerce is not inevitable. Policymakers, business leaders, and technologists around the world have made intentional decisions to make the e-commerce infrastructure trustworthy. E-commerce is enabled by the coming together of payments, logistics, and communications systems, a massive project undertaken by both private and public sector actors.  You’ll hear from leaders of some of the largest e-commerce companies: Susan Segal...

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Ep 5 - Personalization show art Ep 5 - Personalization

History of E-commerce

For the first time in history, granular personalization of products and services can take place at scale, enabling people to get exactly what they want. This episode is about the innovations that made it possible for stores to know and anticipate what we want. You’ll hear from Jenny Fleiss (Cofounder of Rent the Runway and JetBlack), Amy Lauer (Senior VP at Sephora), Lou Montulli (Inventor of the Web Cookie), Scott Case (Founding CTO of Priceline), Thomas Parkinson (Cofounder of Peapod), Robert Chatwani (CMO at Atlassian), Matt Lawson (VP of ads marketing at Google), Jon Alferness (VP of...

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Ep 4 – The Long Tail show art Ep 4 – The Long Tail

History of E-commerce

Another unique marker of e-commerce is what’s often called the long tail. This episode is about the rise of the niche and the unlimited selection, as a major development for consumers and small businesses. You’ll hear from Kalyan Krishnamurthy (CEO of Flipkart), Ellen Siminoff (Founding executive of Yahoo! and former CEO of Efficient Frontier), Mark Britto (Former executive at Amazon and current executive at PayPal), Erik Brynjolfsson (Professor at Massachusetts Institute of Technology); Chris Maguire (Cofounder of Etsy), Haroon Mokhtarzada (cofounder of Webs.com), Ruslan Fazlyev (CEO of...

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Ep 3 – Wisdom of the Crowds show art Ep 3 – Wisdom of the Crowds

History of E-commerce

E-commerce enabled an unprecedented wave of bottom-up community-sourced information, which created a scalable decentralized trust mechanism.  This episode is about how we decide what’s worth our trust; a story of the word-of-mouth becoming the wisdom of the online crowds. You’ll hear from Guy Kawasaki (Former Chief Evangelist at Apple), Pierre Omidyar (Founder of eBay), Tim O’Reilly (Founder of O’Reilly Media), Baroness Onora O’Neill (House of Lords), Erik Brynjolfsson (Professor at Massachusetts Institute of Technology), Kevin O’Connor (Founder of DoubleClick), Benedict Evans...

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Ep 2 - Bringing the Store Online show art Ep 2 - Bringing the Store Online

History of E-commerce

For hundreds of years, people had traveled to a bazaar, shops, or malls and offered a coin or piece of paper in exchange for goods and services. E-commerce involved a fundamentally different kind of engagement – via clicks and screens. The task before the early e-commerce companies, then, was essentially to transition people from physical to digital forms of storefronts, aisles, shopping carts, checkouts, and more. You'll hear the story from Mitchell Baker (Chairwoman of Mozilla), Paul English (Founder of Kayak.com), Alan Lacy (Former CEO of Sears), Lou Montulli (Inventor of the web cookie),...

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Ep 1 - The 90s show art Ep 1 - The 90s

History of E-commerce

The story of e-commerce begins at a particular moment in history. This episode will tell the story of why the mid-90s was the right moment for e-commerce to catch the spark.

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More Episodes

On this episode, we’ll continue our world tour with stops in Kazakhstan, China, Russia, Europe, Africa, and Southeast Asia.  While trust remains at the heart of e-commerce wherever it’s taking place, we see that trustworthiness takes different forms based upon variations in infrastructure. We’ll also continue to see that e-commerce has not only transformed the experience of the largest companies in the biggest cities, but also of the rural farmer in a tiny far-flung town.

 

You’ll hear from Pierre Poignant (CEO of Lazada), Kalyan Krishnamurthy (CEO of Flipkart), Sacha Poignonnec (CEO of Jumia), Ilya Shirokov (CEO of Joom), Chen Long (Former Chief Streategy Officer of Ant Financial; Director of Luohan Academy at Alibaba Group), and Alexios Shaw (Former GM of Lamoda).