77: You Need to Master the Art of Acceptance
Satisfied & Content
The better you are accepting people and scenarios for who and what they are, the better you will be at communicating sound solutions and aligning your actions with what is in your best interest. The more you resist the truth, the more difficult your situation will become.
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76: Are They Being Shady or Holding You Accountable?
Satisfied & Content
It's not always easy to listen when people are giving us constructive criticsm. Also, some of us may still be learning how to make suggestions or hold people accountable while imparting grace and empathy. I even use some examples of shade and accountability, thanks to the mishaps of Nuri Martinez and NORE of Drink Champs (the Kayne West fiasco). Most of all, this episode supports you in upholding standards for yourself and others in any circumstance -- from private and informal scenarios to corporate or organizational situations.
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Ep. 75: Did They Use & Devalue You? Beware Pickpockets Who Ask to 'Pick Your Brain' for Free
Satisfied & Content
Are they picking your brain or picking your pockets? Some people want your services or consultation and have no intention of paying you for it -- even if they will profit FROM it! In this episode we explore boundaries that professionals and business owners need to consider so that they will not be used and exploited for their industry secrets, time, or resources. Learn how to redirect them and their narcissistic agendas so that you are not sacrificing your brand, dignity, sanity, or profits.
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74: Do You Need Too Much Reassurance and Validation? Self-esteem Plays a BIG Part!
Satisfied & Content
How many times do you need someone to tell you that you're on the right track, or that they like what you're doing or how you look? Do you seek constant validation from your co-workers, peers, or even significant other? In this episode, I discuss the pros and cons of how reassurance is used in our lives and why it's important to have checkpoints and assessments to monitor your own progress.
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Ep. 73: Why are you talking like that? Stop the upward inflection!
Satisfied & Content
If you're not asking a question, why do your statements sound as if you are? Upward inflection is a habit that affects how people assess your communicatin and leadership capabilities. If you're guilty of this pattern -- this episode will be a great resource for 'saying it like you mean it' and eliminating that unsure element that upward inflection imparts to your listeners.
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EP 72: Gravitas Will Make or Break Your Reputation, Brand, and Relationships
Satisfied & Content
There's something to be said about the importance of integrating gravitas into your persona within the workplace, in your community, and even in your family and personal relationships. Learn what happens when you lack it and why you should take this trait very seriously if you seek success and stability in your life.
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EP. 71: How to Deal with Defensive People
Satisfied & Content
Some people really can't take criticism and it can be awfully exausting to navigate if you're the person trying to instill change or make a suggestion. On this episode, you'll learn some coping mechanisms to deal with folks who simply can't handle the truth.
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EP. 70: Four Kinds of People Who Will Sabotage Your Meetings
Satisfied & Content
Learn about four kinds of people who will derail your meetings, forums, or symposiums unless you have certains measures in place.
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Ep. 69: Think Twice Before Video-Calling Folks on Instagram & Facebook
Satisfied & Content
Yes, social media gives us digital access to people via video-calling technology. However, is it appropriate for you to cold video call a person via Instagram or Facebook, especially if they haven't given you the green light? On this episode I share why you should be cautious about soliciting face-to-face time via these platforms. On another note, we also talk briefly about the term, "Break yo'self" because does anyone know what it really means?
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68: Got Good Customer Service? Then You've Got Staying Power
Satisfied & Content
Husband and wife team Jalil and Starr Roberts share with us how Kuumba Coffee @kuumbacoffee created a customer service-centric brand that not only garners rave reviews but pushed through the pandemic with a satisfied staff and customer base. They share with us why brands must have planned methods for resolution and solutions delivery and how businesses can create staying power by curating experiences anchored in consideration and clarity.
info_outlineLearn five things that you want to avoid saying and doing upon lending your condolences to the bereaved. You'll also learn solutions that allow for you to share heartfelt concern while not overstepping boundaries. Comforting our close ones in mourning can be awkward and scary. These tips will aid you in developing confidence in navigating how to communicate with clarity and compassion.