Measuring More than Money: Why Donor Relationships Matter (with Michele Rebeor and Elizabeth Silverstein)
NPFX: The Nonprofit Fundraising Exchange
Release Date: 02/21/2024
NPFX: The Nonprofit Fundraising Exchange
Great donor stewardship goes beyond thank-you notes — it creates a sense of meaning for the donor. In this kickoff episode of our new series on stewardship, Sami Zoss sits down with Dzenan Berberovic, Chief Philanthropy Officer at Avera Health, to explore how thoughtful stewardship can deepen relationships, celebrate generosity, and offer donors what they truly seek: a lasting sense of purpose and impact. Learn why stewardship isn’t just a follow-up tactic — it’s central to transformative fundraising. Free 30-minute fundraising consultation for NPFX listeners: Want to suggest a topic,...
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Radical shifts in federal funding priorities continue to create widespread uncertainty across the nonprofit sector. In today’s episode, we explore strategies to build organizational resilience, collaborate with other nonprofits, and communicate effectively with donors and funders during difficult times. We also examine the unique value a consultant brings, and share key criteria for choosing the right advisor to help your nonprofit thrive. Free 30-minute fundraising consultation for NPFX listeners: Want to suggest a topic, guest, or nonprofit organization for an upcoming episode? Send an...
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When federal funding is at risk, diversification is a smart long-term strategy. But there's a more immediate response nonprofits can’t afford to ignore — advocacy. In this episode, we break down what advocacy really means, how it works, and why it’s essential for every nonprofit to get involved right now. Join us as we explore how to make your voice heard and protect the funding that fuels your mission. Free 30-minute fundraising consultation for NPFX listeners: Want to suggest a topic, guest, or nonprofit organization for an upcoming episode? Send an email with the subject "NPFX...
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Recently, a series of rapid-fire decisions by the Trump administration sent shockwaves through the nonprofit sector, leaving many organizations uncertain about the future of their federal grants. In today's episode, our expert panel explores strategies nonprofits can implement to assess the challenges they face and survive potential funding cuts. With insights on collaboration, donor communication, impact assessments, and advocacy, this episode offers a lifeline to nonprofits facing unprecedented challenges. Free 30-minute fundraising consultation for NPFX listeners: Want to suggest a topic,...
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Nonprofits worked hard last year and gained valuable insights along the way. In today's episode, we share the top lessons learned by 10 fundraising professionals, and ways to apply them to make an even greater impact in 2025. Listen for tips on donor engagement, the importance of managing your data, leveraging your annual fund for major gifts, the value of unrestricted funds for capacity building, and more — plus a message of inspiration that every nonprofit should hear. Free 30-minute fundraising consultation for NPFX listeners: Want to suggest a topic, guest, or nonprofit organization for...
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Hello NPFX listeners! As nonprofit professionals, you've worked really hard this year. You faced challenges, achieved goals, and undoubtedly, you've gained valuable insights along the way. For our first episode of the new year, we'd like to hear what you've learned. Here's the question we'd like you to answer: What's the most valuable lesson you're taking away from your nonprofit experience in 2024? Send your answer by email to [email protected] with the subject line "2024 lesson." If you'd like us to mention you on the episode, be sure to include your name, your title, and the...
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When communication within a nonprofit flows effectively — from leadership to management to staff, and vice versa — teams tend to work well together and the nonprofit thrives. However, when enough breakdowns in communication occur, a toxic work culture can quickly take root. In today's episode, we’ll explore the unique challenges nonprofits face in fostering clear communication, and strategies for creating more engaged teams, safer environments for feedback, and ultimately, greater impact in your mission. Free 30-minute fundraising consultation for NPFX listeners: Want to suggest a...
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As giving from Boomers and Gen X decreases, Millennials and Gen Z are becoming more and more important to the long-term health of nonprofits. Yet many fundraisers struggle to connect with these young donors. In today's episode, we explore what it takes to engage the younger generations, and how you can make your nonprofit's mission resonate with donors of all ages. Free 30-minute fundraising consultation for NPFX listeners: Want to suggest a topic, guest, or nonprofit organization for an upcoming episode? Send an email with the subject "NPFX suggestion" to . Additional Resources ...
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AI tools have rapidly evolved beyond their initial applications in content creation and data analysis. While some nonprofits are leveraging this growing technology, others raise valid concerns about privacy, bias, and data security. In today’s episode, we’ll examine the potential of AI as a strategic partner for nonprofit leaders and fundraisers. We’ll also explore how AI can be implemented safely and responsibly to free up time for higher-impact work and offer fresh solutions to longstanding challenges. Free 30-minute fundraising consultation for NPFX listeners: Want to suggest a...
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Engaging people as loyal donors and advocates for change is the heart of our job as fundraisers. However, the conventional messaging formula of problem -> solution -> ask is turning off some supporters, especially the younger generations. In this episode, we explore a fresh approach called Narrative Strategy that will help you deliver the right message to the right audience, inspiring greater commitment to your mission. Free 30-minute fundraising consultation for NPFX listeners: Want to suggest a topic, guest, or nonprofit organization for an upcoming episode? Send an email with the...
info_outlineThe percentage of individuals giving to nonprofits has reached its lowest point in 40 years. This "giving crisis" has led to an overreliance on major gifts that isn't sustainable for most nonprofits. In today's episode, we discuss why measuring donor relationships (not just revenue) must be a part of your fundraising plan, how to enroll your leadership and board, and strategies to track and improve donor relationships at every level of giving.
Free 30-minute fundraising consultation for NPFX listeners:
http://www.ipmadvancement.com/free
Want to suggest a topic, guest, or nonprofit organization for an upcoming episode? Send an email with the subject "NPFX suggestion" to [email protected].
Additional Resources
IPM's free Nonprofit Resource Library:
https://www.ipmadvancement.com/resources
[NPFX] Meaningful Donor Relationships: The Key to Financial Stability
https://www.ipmadvancement.com/blog/meaningful-donor-relationships-the-key-to-financial-stability
Writing a Great Thank You Letter: The First Step in Successful Donor Stewardship
https://www.ipmadvancement.com/blog/writing-a-great-thank-you-letter-the-first-step-in-successful-donor-stewardship
The Secret to Keeping Your Donors Giving: Make Them Feel Special
https://www.ipmadvancement.com/blog/the-secret-to-keeping-your-donors-giving-make-them-feel-special
Michele Rebeor is a founder of Synergy Philanthropy and an IPM Advancement consultant. Her work supporting nonprofit organizations focuses on building and maximizing donor relationships that result in greater levels of giving. Michele also has a rare expertise in effecting strategies that acknowledge the role and importance of women donors and their impact on the future of philanthropy.
https://www.linkedin.com/in/michelerebeor/
Elizabeth Silverstein has served the not-for-profit sector for more than 40 years, specializing in transformational giving, vision casting, inspiring boards, and building passionate, effective teams. Beth has been instrumental in cultivating major gifts for capital campaigns in healthcare, two presidential libraries, higher education, K-12 independent schools, and social service organizations.
https://www.linkedin.com/in/elizabeth-reynolds-silverstein-b211b7a/
Russ Phaneuf, a co-founder of IPM Advancement, has a background in higher education development, with positions at the University of Hartford, Northern Arizona University, and Thunderbird School of Global Management. As IPM's managing director & chief strategist, Russ serves as lead fundraising strategist, award-winning content creator, and program analyst specializing in applied system dynamics.
https://www.linkedin.com/in/russphaneuf/
Rich Frazier has worked in the nonprofit sector for over 30 years. In his role as senior consultant with IPM Advancement, Rich offers extensive understanding and knowledge in major gifts program management, fund development, strategic planning, and board of directors development.
https://www.linkedin.com/in/richfrazier/