IT Sucks Podcast
Tamara chats with Network Engineer Micah Simmler about his time with Burgess, tech-related hobbies, and what he'd like to see for the future of technology. Micah celebrates 10 Years with Team BTS in November of this year. Find additional episodes at . Learn more about Burgess Technology Services at .
info_outline Tech Tools for Non-ProfitsIT Sucks Podcast
Mike and Matt share insights with regard to tools and discounts available to non-profits, (Microsoft, HP, Lenovo, Dell, Tech Soup, Quickbooks and others) and a few of our favorite non-profits share their tech wish lists and how our listeners can help!
info_outline Hunting TechnologyIT Sucks Podcast
Matt and Tamara talk about Hunting Technology.
info_outline Dr. Frank Appunn on CybersecurityIT Sucks Podcast
Dr. Frank Appunn Professor of Information Technology Management speaks to BTS about the evolution of Cybersecurity, relevant degree programs at Thomas College in Waterville, and the vast career opportunities in the field.
info_outline IT Security Suite by BTSIT Sucks Podcast
To mark Cyber Security Awarness Month, Mike & Matt explain the tools of the BTS IT Security Suite, how they work in practical terms, and how they benefit our clients' network security.
info_outline Staff Spotlight: Ben WestonIT Sucks Podcast
Tamara chats with BTS engineer Ben Weston, who shares about a day in the life of a tech, experiences from his 25 years in IT, how remote support tools have changed the industry, and what some geeks do in their downtime.
info_outline Steve Marson of Central Maine PyrotechnicsIT Sucks Podcast
Tamara chats with Steve Marson of Central Maine Pyrotechnics about how fireworks technology has evolved over his 50 years in the business.
info_outline Summer Outdoorsy Tech Apps & GadgetsIT Sucks Podcast
Mike, Matt and Tamara chat about fun and practical tech apps and products to enhance your summer outdoor adventures. Settle in for a listen, and enjoy exploring the links below! (you might want to pack a lunch and a compass app before falling down that rabbithole)
info_outline Duratherm - Window TechnologyIT Sucks Podcast
Mike and Tamara of Burgess Technology Services chat with Brenton Dinsmore of Duratherm Window about how they use technology in design, fabrication and conferencing as they go about their business. Duratherm is a Maine Business with a great reputation in the industry.
info_outline Eye Care TechnologyIT Sucks Podcast
Tamara chats with Dr. Jessilin Quint from Smart Eye Care in Maine, about eye health technology and keeping your eyes healthy while using technology on the job! Dry eyes, blue light, eye strain, new products and more!
info_outlineThis month we share the love with our BTS family. Staff members answered some poll questions and we're sharing some of the answers, and for some, in their own voice! It's a great way to get to know our stellar team!
To learn more about us, visit www.btsmaine.com
Questions? Email [email protected]
Below are the full poll answers for most of the staff!
In celebration of our 30th year in business, we circulated a poll amongst the staff to get a little insight into their history, experience and interests. Now in our 35th year, we thought we’d pass it around again. The results are below. (also – find a link below to our most recent podcast episode, where you can hear many of the BTS family answer in their own voice!
Cindy G:
How long have you worked at Burgess? 22 years
How long have you worked in Technology? 22 years
What is something you enjoy about working at Burgess? I love the people, both customers and employees
What is something you enjoy about working in technology? Convenience and it makes me feel smart 😃
How do you use technology in your off time? I use my smart phone for music and to keep in touch with my kids.
What was your first computer? Compaq
What futuristic technology would you most like to see? A machine that exercises your body for you.
Tom:
How long have you worked at Burgess? 3.5 years
How long have you worked in Technology? 24 years
What is something you enjoy about working at Burgess? I get the opportunity to learn from other talented technicians.
What do you enjoy most about working in technology? (or top two or three things) Getting to play with new technology.
What was your first computer? Mac LC II
What future-istic technology would you most like to see? Self-Cleaning houses!
Ben:
How long have you worked at Burgess? Almost 6 years
How long have you worked in Technology? Almost 25
What is something you enjoy about working at Burgess? It’s let me find a work/life balance that’s rare in IT.
What do you enjoy most about working in technology? (or top two or three things) : On-going challenges
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc) :: Aside from some gaming, as little as possible
What was your first computer? Apple IIGS
What future-istic technology would you most like to see? High-speed/low-latency satellite internet and self-sustainable small-scale solar (I’m also open to personal molten-salt reactors).
Doug:
How long have you worked at Burgess? – Will be 16 years on March 29th
How long have you worked in Technology? – 25 years or so I did tech work in Highschool and College
What is something you enjoy about working at Burgess? – I get to do new things often. Deal with new people and situations.
What do you enjoy most about working in technology? (or top two or three things) – From the programming side of things it is determining the best way to tackle a problem people are having.
What was your first computer? – First computer in the home as an old TRS-80 Model 3. Saving BASIC programming to cassette drive I will not miss.
What future-istic technology would you most like to see? – I am always fascinated about the steady advancement of AI we are making.
Micah:
How long have you worked at Burgess Computer?
8 years
How long have you worked in Technology?
Burgess is my first technology job but I have worked with technology as a hobby for maybe 9 years before that
What is something you enjoy about working at Burgess?
The Variety of customers we get to support in their fields.
What do you enjoy most about working in technology? (or top two or three things)
Learning new technology as it changes
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc)
I enjoy playing video games as well as doing live audio, I also have enjoyed implementing and connecting smart home devices such as Smoke detectors, Lights, and my water heater.
What was your first computer?
My first personal computer was one I scrounged parts for in the early 2000s
What future-istic technology would you most like to see?
Flying cars and hoverbikes but ultimately more realistically Solid State Battery technology
Justin:
How long have you worked at Burgess?
About 5 months
How long have you worked in Technology?
13 years
What is something you enjoy about working at Burgess?
I’m learning something new everyday.
What do you enjoy most about working in technology? (or top two or three things)
I’m learning something new everyday. I’m helping people with their problems.
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc)
I don’t really have any tech hobbies. I like to woodwork, and play guitar. I built a guitar, is that techy?
What was your first computer?
A Commodore 64.
What future-istic technology would you most like to see?
A tie between Holodecks, and Transporters. Being able to go anywhere, instantly, would be pretty great.
Logan:
How long have you worked at Burgess?
13 years
How long have you worked in Technology?
13 years
What do you enjoy most about working in technology? (or top two or three things)
Gaming
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc)
Build my own gaming PCs
What was your first computer?
Some old piece of crap that I kept breaking, I can't remember specs
What future-istic technology would you most like to see?
Teleportation, sick of wasting time with the "in between"
Jeanne:
How long have you worked at Burgess? 20+ years
How long have you worked in Technology? 20+ years
What is something you enjoy about working at Burgess? Working with smart people
What do you enjoy most about working in technology? (or top two or three things) The constant change helps keep your mind fluid
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc) I like that I can dive into obscure topics online and educate myself
What future-istic technology would you most like to see? Transporter!
Maggie: 2020 update - Future technology I would like to see is technology used to its full potential, not limited by corruption or greed and used to better the environment and unite people of all languages everywhere. :)
Daniel:
Futuristic Technology? For teleportation to be more common.
First computer: (Access to) Commodore Pet. (personal) Texas Instruments TI80
Julie:
How long have you worked at Burgess? 2 years in end of April! Time flies when you are having fun!!
How long have you worked in Technology? Since 2012, started at Apple Inc. as Apple Certified Mac Technician.
What is something you enjoy about working at Burgess? My Team. They are my everything at BTS! Always there to help me out and I hope I am there for them too when they need me!
What do you enjoy most about working in technology? (or top two or three things) Solving Problems as a team and sharing the sweet success together.
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc) I have a BAKING blog (sourdoughmaine.com) that I maintain. I also like to make webpages from scratch using JavaScript and Front-End Web Design.
What was your first computer? Dell.
What future-istic technology would you most like to see? Giant Robot to fight and assist with Natural Disasters (like floods, forest fires, and earthquakes)
Norm:
First computer: Commodore 64
What do you enjoy most about working in technology? It’s always changing and you’re always learning.
Josh:
How long have you worked at Burgess? 2.5 years
First computer: Apple Performa 635
Futuristic Technology: Wireless energy for motor propulsion. (as on servos)
Justin:
How long have you worked at Burgess? 5 months
How long have you worked in technology? 13 years
First Computer: Commodore 64 / IBM 486
Cindy F.
Futuristic Technology: Holodeck or Transporter from Star Trek. How long have you worked at Burgess? - 7 days
How long have you worked in Technology? – 30 years
What is something you enjoy about working at Burgess? So far the people.
What do you enjoy most about working in technology? (or top two or three things) The fact that it changes and the possibilities are limitless. Also, always something new to puzzle out
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc) I maintain my husbands work computers and I have an internet based fridge.
What was your first computer? Apple IIe 64k RAM dual 5 ¼ disk drives. My first tech project was to add ram up to 128k!!!
What future-istic technology would you most like to see? Space Colonies
Andrew:
How long have you worked at Burgess? 7 days… But I worked for Burgess from 1998-1999 previously, so really a year and 7 days.
How long have you worked in Technology? 20+ years
What is something you enjoy about working at Burgess? The diversity of customers and technology used.
What do you enjoy most about working in technology? (or top two or three things) Helping people discover new ways to do things with technology. The challenge of constantly learning.
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc) I have been expanding the smart technology at home. We use lights, sensors and location based services to automate certain tasks at home.
What future-istic technology would you most like to see? Advances of nano-technology in the battle of currently incurable diseases.
Wayne:
How long have you worked at Burgess? 3 years
How long have you worked in Technology? Off and on for 20 years
What is something you enjoy about working at Burgess? There is always something new to learn.
What do you enjoy most about working in technology? (or top two or three things)
There is always something to learn and you’re never bored.
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc) I do some video creation and editing, general troubleshooting, and I prefer running Linux on my home computer.
What was your first computer? Commodore 64
What future-istic technology would you most like to see?
I look forward to all vehicles on the road being self-driving.
Tamara:
How long have you worked at Burgess Computer? 9 years
How long have you worked in Technology? Same. Was in hospitality (and a Burgess client) for a decade before that.
What is something you enjoy about working at Burgess? That it’s a work “home” for those who want it to be. That employees are able to grow into new roles that mesh best with their interests and skillsets, myself included.
What do you enjoy most about working in technology? (or top two or three things) It’s helpful to be a little more in the know (even as a non-technician) with regard to the leading edge of technology. It’s so ever-changing, it’s easy to get behind. When you work in the tech field, you’re hearing about all the new stuff. I get a kick out of listening to techs talk to each other about geeky computer engineering stuff. It’s like being on an episode of Star Trek at times. Or Big Bang Theory. <giggle>
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc) I’m a voiceover artist, and technology helps me in recording, editing and delivery of files to my clients. (and of course marketing, coaching and networking). I’m also involved with multiple community groups who use technology to communicate both internally and externally. And we have a smart home, so I can turn up my thermostat, turn off my lights and check on my doggy-cam, all with a phone app.
What was your first computer? A Brother word processor with a little display. Does that count? I think it does.
What future-istic technology would you most like to see? Teleportation. I’m not a fan of flying, but I want to see the world.
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Answers from 5 Years ago!
Matt:
How long have you worked at Burgess Computer? Since 2001
How long have you worked in Technology? Since 1996, but as a child I always played with electronics
What is something you enjoy about working at Burgess? Working with the latest technologies, and solving peoples technology issues. I also enjoying learning from my peers.
What do you enjoy most about working in technology? (or top two or three things) I enjoy helping people and seeing them satisfied when a problem gets solved.
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc) I love to play video games with my kids. I also use technology when fixing cars, hunting, or playing guitar. There is always an app to help my hobby.
What was your first computer? A Gateway 2000, back when they came in the black and white “cow” boxes. I taught myself BASIC computer programming when I was 13 years old on this computer.
What future-istic technology would you most like to see? Self-driving cars. I could get so much more done that way!
Mike:
How long have you worked at Burgess Computer? 9.5 years as President/Owner and previously 5 years as Network Engineer
How long have you worked in Technology? 17 years
What is something you enjoy about working at Burgess? I like being an owner and taking on the responsibilities that come with that. Helping customers succeed by providing services we sell. It reiterates we’re doing it correctly!
What do you enjoy most about working in technology? (or top two or three things) How we can influence a customer’s business with technology to help them grow and improve
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc) . Honestly I don’t do much with technology outside of work, besides honing our services and exploring new. While at work I’m always working in the business so this is my time to work on the business.
What was your first computer? Windows 3.1 HP laptop
What future-istic technology would you most like to see? The day we can think what we want to say and it’s written down for us….typing sucks…
Maggie:
How long have you worked at Burgess Computer? 1 year
How long have you worked in Technology? 15 years
What is something you enjoy about working at Burgess? Great team environment, learning new tech and methods daily
What do you enjoy most about working in technology? (or top two or three things) new toys/gadgets, there are always challenges and trying to find workarounds or solutions
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc) I use Internet and video technologies to communicate and share information with members of the Deaf community in my local area.
What was your first computer?
PC: Windows 95/Packard Bell
non-PC: Apple IIe
What future-istic technology would you most like to see? Teleportation 😉
Jennifer:
How long have you worked at Burgess Computer? About 10 years
How long have you worked in Technology? About 10 years
What is something you enjoy about working at Burgess? The people and company environment
What do you enjoy most about working in technology? (or top two or three things) Keeping up to date with what technology can do for companies
Tell us a fun fact about how you work with technology in your off-time. (projects, hobbies, study, etc) Keeping in touch with family, friends
What was your first computer? I don’t remember other than it was a desktop PC…..
What future-istic technology would you most like to see? I’ll need to think about this……….