Talking Leadership with Phillip Stoller
The CVC Home Service Success Network
Release Date: 06/06/2025
The CVC Home Service Success Network
Being stuck in the comfort zone can be one of the most dangerous places for any leader or business owner. It holds us back from trying new things, making bold decisions, or taking the steps needed to grow. Fear of change often keeps us right where we are—stagnant, frustrated, and stuck in cycles that no longer serve us. But here’s the truth: if you change nothing, nothing changes. Growth requires movement, and often, that means letting go of what’s comfortable in order to rise to the next level. That’s the focus of this episode of The CVC Home Service Success Network—breaking free...
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What inspires you? Throughout life, we all experience moments that move us—some so powerful, they change the course of who we are. These “magic moments” often spark growth, clarity, or a new direction. In this episode of The CVC Home Service Success Network, we’re reflecting on those defining moments—our own magic moments—and exploring why they had such a lasting impact. Tune in and consider the moments that have shaped your own journey. The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to share ideas, processes, and strategies to help...
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There are two common mindsets among managers: one leads with a proactive approach, while the other operates reactively. The proactive manager plans ahead, tracks progress, and drives strategic growth. The reactive manager, on the other hand, spends their days putting out fires—responding to chaos instead of preventing it. In this episode of The CVC Home Service Success Network, we explore the difference between these two leadership styles and why shifting to a proactive mindset is essential for building a sustainable, successful business. We’ll also discuss the importance of tracking,...
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It’s the start of 2026—the perfect time to set your goals and map out what you want to accomplish in the year ahead. But how do you move beyond vague intentions and actually create a plan that works? That’s the topic of this episode of The CVC Home Service Success Network. We’ll share actionable steps you can take to build a strategic plan—and more importantly, put that plan into play to drive real results in your business. The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to share ideas, strategies, and proven processes to help owners and...
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The New Year is right around the corner—and with it comes the tradition of setting New Year’s resolutions. But let’s be honest: most resolutions fade away by February. So the real question is this—what’s your plan to move closer to your dream destination in 2026? In this episode of The CVC Home Service Success Network, we’re talking about turning resolutions into real, actionable commitments. Tune in for ideas, strategies, and the mindset shifts that can help you follow through and make meaningful progress in both business and life. The CVC Home Service Success Network is a...
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In the world of business, chaos shows up far too often—and it comes at a cost. Lost sales, negative customer reviews, and unnecessary waste all eat away at your company’s profit. But what’s behind the chaos? In many cases, it comes down to one of three root causes: There is no process. The process is flawed. Someone isn’t following the process. In this episode of The CVC Home Service Success Network, we explore these common breakdowns and share how to identify and fix them before they cause lasting damage. The CVC Home Service Success Network is a presentation of CVC Success...
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Think back to when you first started your business—the blood, sweat, and tears you poured into it. Has it turned out the way you hoped? Does it provide the comfort, security, and freedom you envisioned? And when the time comes to step away, will it hold the value you need… or will it just be a matter of selling off the assets and walking away? In this episode of The CVC Home Service Success Network, we’re talking about the entrepreneurial journey—where you started, where you are now, and how to ensure the business you’ve built truly serves your long-term goals. Join us for this...
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As the manager of a home service business this is often hard, there are so many fires at you so often you become a firefighter instead of a manager. You are continuously tugged in different directions that deflect you all too often. But maintaining your focus is critical and staying the course to the goal is required if you are to make the journey successfully. This is the topic for this episode of The CVC Home Service Success Network, listen in as we share ideas and concepts that may provide you the processes you need to get through the fire fighting and...
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As a manager, you know the feeling—you spot a negative review about your company online. Your first reaction might be anger, defensiveness, or even the urge to fire back with a hostile response. But that’s not the path to take. Instead, the right move is to take immediate, professional action. Respond thoughtfully, investigate the issue thoroughly, and take steps to resolve the problem. When handled correctly, even a bad review can become an opportunity to build trust and turn a negative into a positive. But ignoring complaints can lead to bigger problems—sometimes even legal...
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Over the past decade, education and training for home service contractors—especially in the chimney industry—has grown dramatically. In fact, some now see the sheer volume of available training as overwhelming, with both live and on-demand options flooding the calendar. So what does the future of industry education look like? In this episode of The CVC Home Service Success Network, we’re joined by Jonathan Erdman, Education Director of the National Chimney Sweep Guild, to discuss where chimney service training is headed. Tune in as we explore what’s next for workforce development,...
info_outlineIn this episode of The CVC Home Service Success Network, our topic is leadership—and we’re joined by Phillip Stoller, president of Saver Systems. But today, we’re not discussing Saver Systems. Instead, we’ll dive into Phillip’s experience in leadership training and coaching during his time at Alleron, a respected business leadership training center in Dayton, Ohio.
Join us for this enlightening conversation on how to strengthen your leadership skills and move closer to the level of success you envision as a manager.
The CVC Home Service Success Network is a presentation of CVC Success Group, created to help managers of home service businesses reach their highest potential.