LTL 132: Building People, Teams, and Processes with Micah Rowland Part Two
Release Date: 09/16/2019
The Leader To Leader Podcast
Nelson Mandela once said, “It always seems impossible until it’s done.” I know few people who embody that quote more than Bear Grylls. This is the fourth and final part of my key takeaways from the 2019 Global Leadership Summit. I hope you have enjoyed listening to these episodes as much as I have enjoyed recording them! I’ve tried to keep them simple, short, and practical. My intent is always to make valuable use of your time. If it’s crap, you should shut it off and I should shut it down. Fortunately, there was a massive amount of content from the Global Leadership Summit. Bear...
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As you probably already know, this is Part Three of a series on my key takeaways from the 2019 Global Leadership Summit. I said that I would follow up with a summary of the leadership tips that I picked up during the August event and man, there was a lot to try to summarize for you! My intent was to only share the most practical and applicable points – those things you could take and then put to use immediately. Today’s episode captures my attention (and my heart!) just like it did almost five months ago during the Global Leadership Summit. I’ll do my best to convey these points with the...
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Back in August, I attended the 2019 Global Leadership Summit and I said that I would follow up with a summary of the leadership tips that I picked up during the event. While there was so much great content, I’m only able to pick my key takeaways and share them with you in a handful of shorter episodes over the next several weeks. Each episode contains tips that you can put to use immediately. This is Part Two. The takeaways from this second episode come from Danielle Strickland. If you don’t know who Danielle is, she is a pastor, author, and justice advocate. Having spent 22 years as an...
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Back in August, I attended the 2019 Global Leadership Summit and I said that I would follow up with a summary of the leadership tips that I picked up during the event. While I’d love to share it all with you, I’m going to pick my key takeaways and share them in a handful of shorter episodes over the next several weeks. These will be tips that I believe you can put to use immediately. This is Part One. The takeaways for this first episode come from Craig Groeschel. Craig is a pastor, podcaster, speaker, and New York Times bestselling author. He’s also the global champion for the Global...
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In the previous episode, I was able to share some of the experiences that shape who I am. This isn’t Part Two of that discussion. Yet I recognize that I didn’t offer any explanation for how those unique aspects about me impact my approach to leadership. So, today is my opportunity to do that as I talk about four solid principles supporting team growth. You likely already know some of this, especially long-time listeners of the podcast. As a result, you will have to resist the temptation to zone out. Stay engaged, because there is some significance here that I haven’t had an opportunity...
info_outlineWelcome to Part Two of my conversation with Micah Rowland. Micah isn’t your everyday builder. As Chief Operating Officer of Fountain, he builds people, teams, and processes that have taken multiple companies from 50 to 300 people and beyond, and $5 million to $35 million in revenue.
After starting his career as a software engineer, Micah Rowland earned a Stanford MBA before switching tracks to management consultancy. This unusual path from engineering to business led him to roles with industry leaders, such as McKinsey & Company and Starbucks, where he worked in global strategy and brand management before gravitating toward startups in the SaaS space.
Over 17 years, Micah has worked with companies ranging in size from 30 employees to over 100,000 and multiple startups from Series A to Series D funding. Through this journey, he has learned how to solve problems in everything from leadership and organizational development to operations, strategy, and pricing.
With Fountain, the Series A-funded startup providing hiring automation software for today’s high-velocity service economy, Micah now helps to solve problems on a different scale. He credits being allowed to make mistakes and learn from them for sharpening his leadership, coaching, and human development skills. In fact, developing those skills has led him to discover what he most enjoys about his work — helping people grow both personally and professionally through the rewarding friendships he’s been able to build in the workplace.
Key Takeaways From Micah Rowland
- In a coaching relationship, the most important characteristic is teachability
- You must be open to being told that you are wrong or that you need to modify your approach
- It’s up to the coach to create an environment where the learner feels secure
- The McKinsey model says we ALL have an obligation to dissent, to disagree and even create conflict when we aren’t aligned
- Manage that conflict in a way that doesn’t allow the team to be torn apart by disagreement
- Consequences for failure aren’t borne by a team member, they are borne by leadership
- Fear is the number one inhibitor of creative thinking
- Fear prevents an individual from taking initiative
- An organization without creative and inventive thinkers won’t scale or be able to retain key talent
- An investment is made with an expectation of return
- When a leader provides personal or professional development for a team member, it’s a gift
- A gift becomes a powerful motivator, especially when you see what others did for you
- Make sure you aren’t treating human beings as objects
- Leadership is about people and if you are going to be good at it, you have to care about people
Resources Mentioned In This Episode:
Connect with Micah Rowland on LinkedIn
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