Ep 114: The Power of Staying in Your Zone of Genius with Joel Friedlaender from Cliniko
Release Date: 11/07/2024
Ep 132: From Maximum Security to Accidental Therapist with Bruce Stark
The Health Leader Podcast
In this episode, we sit down with Bruce Stark, a former U.S. policy maker who made the bold leap from criminal justice research to full-time bodywork practitioner and trainer. Bruce shares how a personal experience with Ortho-Bionomy changed his life, how he became an “accidental therapist,” and why after 30+ years - he’s still deeply in love with this gentle, transformative modality. We talk about: What Ortho-Bionomy actually is and why it’s so effective Why client and practitioner comfort is central to long-term success How Bruce transitioned careers (and countries!) to follow...
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Ep 131. National Conference Recap with Ann Davey - CEO of Massage & Myotherapy Australia
The Health Leader Podcast
In this episode, Alicia chats with Ann Davey, CEO of Massage & Myotherapy Australia, live from the 20th National Conference in Perth. They unpack the highlights of this sold-out event - from standout presenters like Emma Holly, Robert Libbey, and Marty Fry, to big conversations around AI, business compliance, and building lasting community connections. Ann shares what goes into planning an event of this size, why networking matters more than ever, and what’s ahead for the 2026 conference in Geelong. If you’ve ever wondered what makes a professional conference truly special - or...
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Ep 130: The Hidden Power of Decluttering with Lauren Winzar
The Health Leader Podcast
Discover how transforming your physical space can transform your mindset in this episode of the Health Leader Podcast. James sits down with decluttering coach Lauren Winzar, who shares her unique approach to decluttering - not just as a way to tidy up, but as a powerful tool for self-awareness, emotional wellbeing, and even business success. Lauren explains how the patterns we use to manage our physical environment reflect our internal processes, and how becoming conscious of these patterns can help reduce overwhelm, improve relationships, and create a more harmonious workspace. Tune in for...
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Ep 129: 33 Years, Global Conferences & a Hall of Fame Career with Scott Dartnell
The Health Leader Podcast
This week, Elicia sits down with Scott Dartnell - Massage Therapy Hall of Fame inductee, clinic pioneer, and co-creator of the World Massage Conference - for an energising conversation about shaping the massage industry over 33 years. Scott shares his journey from founding Canada’s first accredited private multidisciplinary clinic to launching major international conferences and building Massage Therapy Media, the “Netflix for massage therapists.” Discover what keeps Scott inspired after decades in the field, why community and in-person connection matter more than ever, and how his...
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Ep 128: From Massage Table to Wrestling Ring with Jarrod Fritz
The Health Leader Podcast
Jarrod Fritz’s journey into the world of sports massage and bodywork is anything but ordinary. In this episode, Jarrod shares how a series of “happy accidents” led him from considering a career in medicine to becoming a sought-after sports therapist, educator, strongman competitor, and professional wrestling referee. With over two decades of experience, he’s worked with elite athletes at the Olympics, WWE, and US Soccer, blending hands-on expertise with a passion for teaching and personal growth. Through candid stories and practical insights, Jarrod discusses the realities of working...
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Ep 127: Lymph Love & Superheroes with Robin Devine from LymphyCon
The Health Leader Podcast
In this energetic episode of the Health Leader Podcast, Christine Knox chats with the incredible Robin Devine – an internationally trained lymphatic therapist, passionate educator, and the mastermind behind LymphyCon, a superhero-themed conference for all things lymph! Robin shares: Why she calls herself a “lymphomaniac” 😄 How LymphyCon started in her hometown of Calgary and grew into a global event What makes this conference unmissable for massage therapists, bodyworkers, and wellness professionals A sneak peek into the quirky lymph superhero squad (👋 Nancy Node and The...
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Ep 126: How to Grow Your Allied Health Team with Confidence with Norelle Pratt
The Health Leader Podcast
In this episode, we chat with Norelle Pratt, founder of HR for Health Leaders, about how to grow your allied health team with confidence. Norelle shares her experience from both running a clinic and working in HR for over 15 years. We talk about the real differences between hiring employees, using contractors, or renting out rooms - and what the law actually says about each option. Norelle explains how to set up pay, bonuses, and KPIs, and how to make sure you’re following the rules with things like superannuation and tax. We also cover how to work out what you can afford to pay, how to keep...
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Ep 125: Ethical Dilemmas You Weren't Warned About with Elicia, James & Christine
The Health Leader Podcast
In this episode, James, Elicia, and Christine dive into the fascinating and often challenging world of ethics in massage therapy, exploring the grey areas that professionals encounter in their daily practice. From navigating difficult client conversations to setting clear professional boundaries and safeguarding confidentiality, they share real-life stories and scenarios that are equal parts insightful, thought-provoking, and entertaining. The trio tackles questions like how to address inappropriate client behaviour, manage dual relationships, and deal with ethical dilemmas that arise...
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Ep 124: Cyber Security for Small Business with Kimberley Roberts-Salee
The Health Leader Podcast
In this episode, we delve into the critical world of cybersecurity for small businesses with Kimberly from Cyber Wardens. Kimberly shares valuable insights on the common cyber threats that small businesses face, such as business email compromise, fake invoices, and online banking fraud. She emphasises how these threats can have devastating effects, including financial loss and reputation damage. Kimberly also highlights the importance of being proactive and discusses practical strategies to enhance your cyber resilience. Learn about the free Cyber Wardens initiative, a government-funded...
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Ep 123: Pricing: You can charge HOW much? with Elicia, James & Christine
The Health Leader Podcast
Join Elicia, James, and Christine as they explore the world of pricing for bodywork practitioners. Discover common mistakes therapists make when setting their rates and learn how to confidently charge what you're worth. From understanding inflation to pricing strategies that reflect your expertise, this episode is packed with practical advice to help you elevate your business and attract clients who value your unique services. Tune in to transform your pricing approach and grow your practice with confidence! Explore how pricing can impact your perceived expertise and how to avoid common...
info_outlineIn this episode of the Health Leader Podcast, host Elicia Crook sits down with Joel Friedlaender, the visionary founder of Cliniko, a practice management software tailored for allied health professionals.
They delve into the evolution of Cliniko over the past 14 years, exploring how it has adapted to changing demands in the healthcare landscape, particularly during the COVID-19 pandemic.
Joel shares his insights on the potential and limitations of artificial intelligence in healthcare, emphasising the importance of accuracy and security.
The conversation highlights Cliniko's unique approach to software development, focusing on core functionalities while integrating seamlessly with other tools.
Listeners will gain valuable perspectives on running a remote team, enhancing security through password management, and maintaining a laser focus on solving specific industry problems.
Join us for an enlightening discussion that reveals the power of innovation and adaptability in the ever-evolving world of healthcare technology.
Check out Cliniko: https://www.cliniko.com/