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How a Journey Map Can Design Your Employee Experience

Work Life by Design

Release Date: 08/07/2023

Season 7 | Thats a Wrap! show art Season 7 | Thats a Wrap!

Work Life by Design

Season 7 has been one of the most personal yet—an honest reflection of a year filled with growth, insight, and powerful conversations. In this wrap-up episode, I’m sharing the key themes and lessons that emerged across the season: How personal transformation fuels professional fulfilment Why mastery isn’t perfection, but a commitment to growth The connection between workspaces, well-being, and culture The impact of neurodiversity and designing for inclusion The wisdom of nature, rest, and healing From solo reflections to rich guest conversations, this season was about designing a work...

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Following awe and wonder in our lives with Meg Hooper show art Following awe and wonder in our lives with Meg Hooper

Work Life by Design

When was the last time you let yourself be swept away by the sheer beauty of the world around you? Maybe it’s the sun sinking into a golden horizon or the way light dances through trees. These moments remind us of the profound joy that’s available — if we pause long enough to notice. In this special conversation, Dr. Meg Hooper and I explore the concept of awe, inspired by Julia Baird’s remarkable book Phosphorescence — a guide to finding light and wonder even in life’s darkest times. In this episode, we explore: 🌿 How reconnecting with nature can heal and ground us...

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Master your Focus in a world of Distraction with Angela Lockwood show art Master your Focus in a world of Distraction with Angela Lockwood

Work Life by Design

In a world where distractions rule and our attention is constantly hijacked—how do we reclaim our focus and find clarity? In this powerful and practical episode, I sit down with Angela Lockwood, occupational therapist, author, speaker, and the brilliant mind behind The Focus Formula. With a career dedicated to helping people tune out the noise and tune into what truly matters, Angela shares the tools, mindset shifts, and daily habits that can help you own your attention and thrive—especially in leadership and business. From a life-altering accident that changed the course of her...

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Maximising Northrop's Investment Opportunity with Stephen Fryer show art Maximising Northrop's Investment Opportunity with Stephen Fryer

Work Life by Design

What if your next office move wasn’t just about real estate, but a radical reset for your entire business culture? In this episode, I sit down with my client Stephen Fryer, Greater Sydney Leader at Northrop Consulting Engineers, to explore how a lease expiry sparked a workplace transformation that redefined leadership, engagement, and innovation. From flexible work models to culture-led design, discover how Northrop turned relocation into reinvention, and how the team at COMUNiTI supported him to make it happen. 🎧 We talk: Turning a lease expiry into a growth opportunity Building a...

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A return to community with Amber Hawken show art A return to community with Amber Hawken

Work Life by Design

In today’s episode, we explore something deeply human yet often overlooked in business: community. When we shift focus from the bottom line to the broader picture—our people, our values, and our environment—we open the door to more meaningful success. I’ve welcomed Amber Hawken, a thought leader in this space, to explore how leadership, mindfulness, and nature can help reshape workplace culture. What You’ll Learn: ✔ The first steps businesses can take to foster a deeper connection with their communities. ✔ Why leadership must drive the change from the top down. ✔ How small...

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Body Burnout: Know the signs and what you can do with Filipa Bellette show art Body Burnout: Know the signs and what you can do with Filipa Bellette

Work Life by Design

Burnout isn’t just feeling tired—it’s your body waving a red flag. I know because I’ve been there, pushing through exhaustion until my body forced me to stop. That’s when I found Filipa Bellette, and everything changed. As co-founder of Chris and Filipa Functional Medicine, she’s helped thousands heal beyond just “managing” burnout. In this episode, we uncover: 💡 What body burnout really is—and why it’s often overlooked  💡 Why traditional medicine misses the root cause  💡 How deep-seated beliefs and stress patterns keep us...

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7 Things I've Learned from Being in Business show art 7 Things I've Learned from Being in Business

Work Life by Design

The past year could be described as the ultimate paradox.  A year that was both deeply challenging and incredibly transformative. It reminded me that there cannot be light without darkness. In this episode, I’m sharing 7 key lessons I’ve learned in business and leadership—insights that have shaped not only my work but also how I show up in life. From redefining success and trusting my own intuition to embracing rhythm over hustle, these lessons have shifted everything. 🎯 Bigger Isn’t Always Better – A lean, high-performing team can drive more impact than a...

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Creating a Neuroinclusive Workplace with Mariane Power show art Creating a Neuroinclusive Workplace with Mariane Power

Work Life by Design

Creating a workplace that celebrates neurodiversity isn’t just the right thing to do – it’s the smartest business move you can make. In my latest episode, I sit down with Mariane Power, a clinical psychologist and neurodiversity specialist, to discuss how businesses can better support neurodivergent employees, and why fostering an inclusive environment benefits the entire organisation. We explore: What is Neurodiversity? Understanding the natural diversity in human brains and why it’s so important for businesses to embrace it. Universal Design Principles: How simple, inclusive...

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My health journey and what it taught me show art My health journey and what it taught me

Work Life by Design

I’m pulling back the curtain on something deeply personal in this week’s podcast episode - my journey through burnout, adrenal fatigue, and the hard-won lessons that led me back to myself. For too long, I ignored the exhaustion, the brain fog, the emotional overwhelm, until my body finally said, ENOUGH! What followed was a wake-up call that changed everything: a deep dive into my health, my beliefs, and the way I was living my life. In this episode, I share: 🔥 The warning signs of burnout (that I continued to ignore!) 🧠 How my body was screaming for change (even when doctors said I...

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What's on my heart & mind + how Mastery is guiding me in 2025! show art What's on my heart & mind + how Mastery is guiding me in 2025!

Work Life by Design

This season of Work Life by Design is deeply personal. Inspired by Brené Brown’s reflections on "what’s on my heart and mind," I’m bringing you honest, unfiltered conversations about the challenges, insights, and lessons that have shaped both me and the work we’re doing at COMUNiTI over the past year. Over the last 12 months, I’ve faced my own health challenges—burnout, adrenal fatigue, and gut issues that left me completely exhausted. This experience has reshaped how I approach 2025, and this season is all about sharing that journey with you....

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More Episodes

Imagine having the ability to curate the entire experience that your employees take when they come to your workplace. 

 

To influence each touchpoint of their journey. 

 

The things that they see, hear, do... the things they feel. 

 

In episode 127, I shared how you can use an Empathy Map to consciously design the sensory experience of your people at work, a tool that can be used both to support cultural design and physical design. 

 

In today's episode we're going to take that a step further and see how you can take that sensory experience and apply it to every touchpoint in your employees' journey to and from the workplace. 

 

With just three questions at each of the touchpoints you can curate your employee journey and enhance their overall experience. 

 

Whether you have an existing workplace that could be infused with some conscious changes, or you have the open possibility to start from scratch with a new workplace, today's episode will provide you with a foundation from which you can take more informed decisions about the employee journey you wish to create for your people.