The Conversion Optimization Strategy No One Talks About With Raphael Paulin-Daigle
Release Date: 08/22/2025
How Mars Men Use Landing Page and Offer Testing to Drive Ecommerce Growth With Juan Cruz
Minds of Ecommerce
Juan Cruz is the Head of Ecommerce at Mars Men, a 9 Figure DTC men's brand. In this episode, Juan breaks down the landing page and offer testing strategy behind Mars Men's growth. He shares how they prioritize what to test, the offer structures that have moved the needle most, and plenty of actionable tips for DTC execs, brand owners, and marketers looking to get more out of their paid traffic.
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How Perfect White Tee Use Customer Listening to Improve Ads, Email, and Acquisition With Johnny Hickey
Minds of Ecommerce
Johnny Hickey is the CMO of Perfect White Tee, an eight-figure DTC apparel brand, and a retired NYC firefighter. In this episode, we talk about how to better listen to your customers to improve your ads, your email, and your entire acquisition strategy. Johnny shares exactly how they do it at Perfect White Tee, and his top advice for brands that want to stop guessing what customers want. You don't want to miss this one.
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How Ridge Uses TikTok Shop and Social Commerce to Drive Ecommerce Growth With Mason Bertrand
Minds of Ecommerce
Mason Bertrand is the Director of Social Commerce at Ridge, the nine-figure DTC brand behind the iconic Ridge Wallet. In this episode, we talk about how ecommerce brands can use TikTok Shop and social commerce to acquire new customers and scale profitably. Mason shares exactly how they're doing it at Ridge, plus his top advice for brands just getting started on the platform. You don't want to miss this one.
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How SpiritHoods Generated $50M Using SEO-Driven Product Development With Latif Hamilton
Minds of Ecommerce
Latif Hamilton is the Founder and CEO of SpiritHoods, a leading fashion brand known for its festival-inspired faux fur products. Under his leadership, SpiritHoods has generated over $50 million in revenue and achieved top-three search rankings across major product categories by strategically aligning product development with SEO. A creative entrepreneur at heart and fractional CMO, Latif specializes in bridging operations and design to drive exponential growth. He is also the Founder of The Growth Operative, a consultancy focused on brand growth and business development. In this episode…...
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SMS Marketing Secrets: How Ecommerce Brands Increase Sales and Customer Loyalty With Heather Roach
Minds of Ecommerce
Heather Roach is the Director of Marketing at Original Footwear Company, a leading manufacturer of tactical footwear for military personnel, first responders, and outdoor enthusiasts. In her role, Heather has worked to evolve the company’s approach to SMS from a basic, automated setup to a more hands-on, test-driven strategy centered on personalization and audience segmentation. Her approach emphasizes balancing promotional messaging with meaningful, human communication to strengthen customer relationships and drive performance. In this episode… SMS marketing has often been treated as an...
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The Modern Affiliate Strategy Driving ASTR the Label’s Ecommerce Growth With Jessica Kalichman
Minds of Ecommerce
Jessica Kalichman is the Marketing Director at ASTR the Label, a Los Angeles–based fashion brand known for its contemporary, trend-driven designs. She brings over 12 years of experience in brand development and digital marketing, having previously driven high-impact campaigns in the toy and entertainment industries. Known for blending pop culture insights with data-driven marketing, Jessica has led the creation of over 160 commercials and digital campaigns, helping brands achieve global visibility through innovative storytelling and strategic partnerships. In this episode… Your biggest...
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How Fire Department Coffee Built a Mission-Driven Ecommerce Brand With Luke Schneider
Minds of Ecommerce
Luke Schneider is the Founder and CEO of Fire Department Coffee, a veteran-owned coffee company he launched in 2016 in Rockford, Illinois. A US Navy veteran and former firefighter-paramedic, Luke built the brand to combine his passion for high-quality coffee with a mission to support firefighters and first responders. Under his leadership, the company has grown from a small roasting operation into a nationally distributed brand. Luke also founded the Fire Department Coffee Charitable Foundation, which provides aid and resources to sick or injured firefighters and first responders. In this...
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The 3 Big Affiliate Marketing Mistakes Ecommerce Brands Make (And How to Fix Them) With Greg Rollet
Minds of Ecommerce
Greg Rollett is the Head of Growth at Grommet, a product discovery platform that helps makers, inventors, and ecommerce brands showcase new and unique products to millions of shoppers. As an Emmy Award-winning producer, Greg has helped Grommet launch over 2,000 products in the past two years to a customer base of more than 2.5 million shoppers. Beyond his role in driving Grommet’s growth, he focuses on helping ecommerce brands with actionable strategies, particularly in partnership and affiliate marketing. In this episode… Affiliate marketing is often treated like a side project by...
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The Growth Strategy That Took Blinds.com from Startup to Billion-Dollar Exit With Jay Steinfeld
Minds of Ecommerce
Jay Steinfeld is the Founder and former CEO of Blinds.com, the world’s largest online retailer of window coverings, which was acquired by The Home Depot in 2014. Under his leadership, Blinds.com grew from a bootstrapped startup in his home to a billion-dollar enterprise, earning a reputation for innovation in ecommerce and technology-driven growth. Jay is also a Wall Street Journal best-selling author of Lead from the Core: The 4 Principles for Profit and Prosperity and the Entrepreneur in Residence at Rice University’s Graduate School of Business, where he shares business insights. ...
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How To Scale DTC, Amazon, and Retail Simultaneously With Chad Massura
Minds of Ecommerce
Chad Massure is the Founder and CEO of Rosy Soil, a company creating peat-free, carbon-negative potting soils designed to nurture both plants and the planet. He grew up gardening with his grandmother, a background that sparked his passion for sustainable horticulture and inspired him to reimagine what soil could be. Before founding Rosy Soil in 2022, he worked in the impact and food space, helping build ventures focused on sustainable food access and social good. Since then, Chad has guided the brand from a small startup to a rapidly scaling company while maintaining a strong commitment to...
info_outlineRaphael Paulin-Daigle is the Founder and CEO of SplitBase, a conversion optimization agency specializing in luxury, lifestyle, and fashion ecommerce brands. Since 2015, he has helped companies like Dr. Squatch, Hyperice, Amika, Kiehl’s, NYX Cosmetics, and YSL Beauty generate millions in additional revenue while preserving brand integrity. Known for creating the 3P’s methodology and the Testing Trifecta, Raphael combines analytics, qualitative research, and A/B testing to align growth with brand value. A TEDx speaker and the host of the Minds of Ecommerce podcast, he shares strategies that challenge traditional CRO best practices and fuel sustainable growth.
In this episode…
Ecommerce brands often face a tough dilemma: Increase conversions quickly or protect brand equity for the long term. Traditional CRO tactics, such as countdown timers, fake scarcity, and aggressive pop-ups, may drive short-term sales but can erode trust and tarnish a premium brand. How can companies grow revenue without sacrificing their identity and customer perception?
Raphael Paulin-Daigle, a conversion optimization expert, shares his 3P’s methodology — Patterns, Perception, and Proof — as a framework for driving growth while strengthening brand value. Raphael explains how to analyze behavioral and voice patterns, build trust through clear positioning and compelling narratives, and validate strategies through smart testing. By approaching optimization holistically, he shows how brands can increase conversions and revenue while maintaining the premium appeal their customers expect.
In this episode of Minds of Ecommerce, Raphael Paulin-Daigle, Founder and CEO of SplitBase, breaks down how to scale conversions without weakening brand equity. Raphael discusses the flaws of traditional CRO tactics, why positioning and trust drive long-term growth and the importance of testing offers, pathways, and customer experiences. He also shares a case study on Hyperice’s $900K monthly revenue increase while preserving brand integrity.