Roads to Success: Collaborating with Automotive Mobility Dealers
Release Date: 10/21/2021
Mobility Management Podcast
Joining us on this sponsored episode of the Mobility Management podcast are two leaders from Atlas Technology: Michael McCarthy, Director of Growth, and Chenna Strange, Customer Experience and Support. In this episode, McCarthy and Strange join Mobility Management editor in chief Laurie Watanabe to share the next stage of Atlas Technology and its new rebrand, explore how Atlas's full RCM platform supports providers — and toast an old friend.
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When mobility experts and advocates want to learn from each other, they go to the Abilities Expo. In 2026, they'll have three opportunities to learn even more, with the new Abilities International Accessibility Conference. Joining the Mobility Management Podcast to discuss is Katy Roberts, Managing Director of the Abilities Portfolio. Katy and host Jack Silverstein discuss the new conference, co-located with the Abilities Expo at three locations in early 2026. Katy lays out what visitors can expect, how to get involved and shares information on a really cool feature of the Abilities...
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Joining us on this episode of the Mobility Management podcast is Filipe Correia, Latin America and Europe Business Development Manager of Stealth Products. Filipe lives in Portugal, and shares with us what the mobility landscape looks like in Europe compared to North America, with lessons that American care providers can learn from their European counterparts. He discusses how U.S. clinicians might benefit from European strategies around muscle support, and the similarities and differences in reimbursement challenges from the U.S. to Europe.
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Power wheelchair drive-wheel configuration impacts the power chair rider’s overall experience, from ease of maneuverability in tighter spaces to the ability to access a range of indoor and outdoor environments. John Domanick, Merits USA’s vice president of sales, discusses the importance of drive-wheel configuration in meeting clients’ goals, and also provides updates on Merits USA’s recent projects, including the launches of the manufacturer’s front-wheel-drive AXCEL and AXCEL Narrow power chairs, designed to benefit both clients and CRT providers/service technicians.
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Burdened by overly complicated documentation requirements, inadequate funding, and unwieldy operations, Complex Rehab Technology (CRT) repair has always been an arduous challenge. Then the COVID pandemic’s supply chain delays and labor shortages broke an already struggling system. At the heart of the repair issue remain the wheelchair riders whose mobility is at stake. Diane Racicot (VP of Payer Relations at National Seating & Mobility) and Wayne Grau (Executive Director of NCART) discuss the frustrations felt by stakeholders, as well as what repair resolution will require.
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Historically, custom seating has been considered something of a last resort for wheelchair riders who cannot be accommodated any other way. Now that new technology has greatly reduced the timeline for its creation and delivery, should custom seating be considered sooner in the assessment process? Ride Designs’ Tom Hetzel discusses how to determine when off-the-shelf seating systems are — and are not — the optimal choice.
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Digital enablement sounds impressive — but what does it really mean? And can it work in a people-centric industry such as Complex Rehab Technology (CRT), where relationships and communication are everything? Numotion’s Bret Barczak (Chief Marketing Officer & Executive Vice President, Retail Division) and Elizabeth Floegel (Chief Information & Digital Officer) discuss the many efficiencies that digitization can offer today’s CRT provider… and why people will always be key to successful CRT outcomes.
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Complex Rehab Technology manufacturers design power wheelchairs for a wide range of stakeholders. Consumers, caregivers, clinicians, providers, and technicians all have their own priorities, while payers want to get the most function while paying the lowest possible cost. Bret Tracy, ATP, and Josh Haynes from Merits Health Products discuss how they balance those priorities — not to mention Medicare funding based on in-the-home usage — and what questions suppliers should consider when choosing which power chairs to provide.
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While wheelchair seating often prioritizes the positioning of the client’s pelvis, supporting upper extremities is also crucial to efficient functioning and mobility-related activities of daily living. In this episode, Tina Roesler, PT, MS, the Director of Clinical and Business Development for Bodypoint, explains how to identify sub-optimal upper-extremity positioning among people using wheelchairs, and shares a new approach to dynamic upper-extremity positioning.
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A landmark proposed decision on Medicare funding for seat elevation should be very encouraging to Complex Rehab Technology (CRT) stakeholders, but several other CRT issues are also demanding attention. In this first podcast of the year with NCART Executive Director Wayne Grau and Associate Director Mickae Lee, Mobility Management Editor Laurie Watanabe asks about power standing (the Centers for Medicare & Medicaid Services has not yet responded to the industry’s request for Medicare coverage consideration), the expansion of right-to-repair laws, and what else the industry can expect for...
info_outlineTransportation is one of many factors that can determine how successfully a wheelchair with complex seating will be used in the community. Danny Langfield, CEO of the National Mobility Equipment Dealers Association (NMEDA), joins the Mobility Management podcast to discuss how collaborations between adaptive automotive dealers and Complex Rehab Technology professionals can create better outcomes for consumers and families.