The Triple Threat of RCM Automation
Modern Healthcare’s Healthcare Insider Podcast
Release Date: 02/26/2025
The pharmacy as a driver of health system growth
Modern Healthcare’s Healthcare Insider Podcast
Hospitals today face rising drug costs, workforce shortages, supply chain disruptions and tightening reimbursement, making financial sustainability increasingly difficult to achieve. In this episode of Healthcare Insider, Cardinal Health’s Mike Brown, R.Ph, vice president of managed services, and Michelle Dalton, PharmD, regional director of account management and operations, discuss how a strategic approach to pharmacy management can help hospitals of all sizes reduce costs, optimize operations and unlock new revenue streams. They also share how one Southeastern health system...
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Empowering health plans to navigate price transparency requirements
Modern Healthcare’s Healthcare Insider Podcast
Health plans are under mounting pressure to comply with federal price transparency regulations. But compliance isn’t easy due to vast and complex data sets. In this episode of Healthcare Insider, Heather Cox, president of Insights and Empowerment at Zelis, breaks down the top challenges health plans are facing and offers insightful strategies for achieving compliance. Cox also explores how transparency requirements can be more than a regulatory requirement, but a catalyst to improve member engagement and experience.
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Cracking the Code of TEAM with Data Analytics
Modern Healthcare’s Healthcare Insider Podcast
As hospitals prepare for CMS’s upcoming Transforming Episode Accountability Model (TEAM), embracing data and analytics will be crucial for success under the mandatory bundled payment program. In this episode of Healthcare Insider, we sat down with Scott Driskell, Clinical Director of Medical Device Management, and Kim Wright, Assistant Vice President of Clinical Services—both of HealthTrust Performance Group—to explore how health systems are using data analytics to: Prepare for TEAM and future value-based care models Drive physician engagement through transparency Reduce...
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How health systems can navigate the specialty drug boom
Modern Healthcare’s Healthcare Insider Podcast
Specialty medication spending is projected to rise sharply through 2026, intensifying pressure on health systems to control costs while improving patient outcomes. In this episode of Healthcare Insider, Cardinal Health’s Mike Brown, vice president of managed services, and Naveen Mansukhani, director of specialty and ambulatory pharmacy solutions, break down the critical role specialty pharmacies play in managing spend, capturing revenue and retaining patients within the care continuum. They share real-world examples of how hospitals large and small are benefiting from tailored pharmacy...
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Healthcare Insider Podcast: Price Transparency in the Spotlight: Surprise Billing, Cost Sharing and the Power of Data Analytics
Modern Healthcare’s Healthcare Insider Podcast
As healthcare regulations continue to evolve, organizations must stay ahead of complex compliance requirements to remain competitive and protect patients. In this episode of Healthcare Insider, Ann Phillips, Senior Director of Regulatory and Standards at PurpleLab, unpacks the current landscape of price transparency rules –including updates to the No Surprises Act and the Transparency in Coverage rule – and what they mean for providers, payers and patients alike. She dives into the latest regulatory guidance, enforcement challenges and how technology and industry collaboration can bridge...
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The Triple Threat of RCM Automation
Modern Healthcare’s Healthcare Insider Podcast
As healthcare organizations face mounting financial and operational pressures, investing in the right technology is critical to staying competitive. In this episode of Healthcare Insider, Wes Cronkite, Chief Technology and Innovation Officer at TruBridge, breaks down the “triple threat” of automation in revenue cycle management—reducing costs, accelerating revenue velocity and improving employee satisfaction. He explores how AI and automation are transforming RCM, and how a strategic approach to innovation can drive faster claim payments and stronger financial health. Listen to learn how...
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Surgical robotics 101: What providers need to know
Modern Healthcare’s Healthcare Insider Podcast
Robotics and navigation systems have the potential to drastically change how surgical procedures are conducted across the country, offering greater precision, faster recovery times and new possibilities for complex procedures. As this technology evolves, providers face critical decisions such as how to invest wisely, train staff and integrate robotics into existing surgical workflows. In this episode, Brent Ford, senior clinical director of medical device management at HealthTrust Performance Group, and Dr. Michael Gallizzi, a leading spine surgeon at the Steadman Clinic, discuss the impact...
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Mayo Clinic Laboratories’ strategic investment strategy
Modern Healthcare’s Healthcare Insider Podcast
When identifying and prioritizing investment opportunities, today’s healthcare leaders must balance immediate needs with long-term growth. In this episode of Healthcare Insider, Mary Jo Williamson, chief administrative officer of , shares her approach to ensuring teams are equipped to meet future demands while managing risks associated with uncertainty. She discusses the challenges of predicting investment outcomes amid an increasingly rapid pace of change in healthcare. Listen to learn how your health system can make more strategic investment decisions.
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Phoenix Children’s strategic approach to AI
Modern Healthcare’s Healthcare Insider Podcast
There’s plenty of buzz around AI’s potential to reshape healthcare, but how are provider organizations actually integrating the technology into operations? In this episode, David Higginson, executive vice president and chief innovation officer at Phoenix Children’s, breaks down the system’s AI strategy. From the importance of gathering clinician feedback to embracing the build-versus-buy outlook when appropriate, Higginson offers a look inside how Phoenix Children’s is using AI to enhance pediatric care and drive meaningful change.
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Empowering clinical teams to deliver exceptional care
Modern Healthcare’s Healthcare Insider Podcast
Phoenix Children’s is making a concerted effort to empower its clinical leaders to provide exceptional care by creating a culture that encourages collaboration, transparency and innovation. In this new podcast, Dr. Jared Muenzer, chief physician executive at Phoenix Children’s, shares the strategy behind building strong clinical teams and the positive impact it's having on patients.
info_outlineAs healthcare organizations face mounting financial and operational pressures, investing in the right technology is critical to staying competitive.
In this episode of Healthcare Insider, Wes Cronkite, Chief Technology and Innovation Officer at TruBridge, breaks down the “triple threat” of automation in revenue cycle management—reducing costs, accelerating revenue velocity and improving employee satisfaction.
He explores how AI and automation are transforming RCM, and how a strategic approach to innovation can drive faster claim payments and stronger financial health.
Listen to learn how your health system can harness automation to optimize revenue cycle performance without adding complexity.