Don’t Let Empty Shelves Be Your Store’s Silent Killer
Next Level Supply Chain with GS1 US
Release Date: 02/05/2025
Why Smart Brands Are Rethinking Supply Chain Resilience
Next Level Supply Chain with GS1 US
How are brands thinking about their supply chains five years after the COVID-19 crisis? Companies are now leaning more heavily into innovation, from making their operations resilient to market changes to launching sustainability initiatives. In this episode, , CEO and Chief Content Officer at , joins hosts and following her keynote at GS1 Connect. They discuss why the supply chain is now at the center of innovation and how companies can stay ahead of changes in the economy and evolving customer demands. Drawing on her experience leading Fast Company and Inc., Stephanie shares how resilience,...
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From Red Tape to Resilience: How Regulation Shapes Supply Chains with Maggie Lyons
Next Level Supply Chain with GS1 US
Confused by the new regulations and a patchwork of state-level policies? With a new administration setting fresh policy priorities, supply chains are facing shifting rules and growing pressure to adapt. , Vice President of Government and Regulatory Affairs at , joins hosts and to decode the changes affecting how products are made, moved, and sold, and what businesses can do to stay ahead. From SNAP waivers and red dye bans to extended producer responsibility (EPR) laws and 2D barcodes, this episode breaks down how government decisions are impacting daily operations across food, retail, and...
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Why Your Amazon Ads Aren’t Working (And What the Best Brands Do Differently)
Next Level Supply Chain with GS1 US
What if you could see what your customers are searching before they even hit 'buy'? In today’s hyper-competitive marketplace, that’s exactly what the best brands are doing, and it’s giving them a serious edge. In this episode, , General Manager of Retail & Alternative Channels at , joins hosts and to break down how brands are using real-time search, product, and shopper data to respond faster to market signals on Amazon and beyond. Chris shares how companies are identifying market opportunities, protecting category share, and improving performance across pricing, inventory, and...
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Turning Wellness Rituals Into Retail Wins With Aisha Chottani
Next Level Supply Chain with GS1 US
How do you build a beverage brand from scratch and land in over a thousand stores? For , it started with stress and a few homemade “potions”. In this episode, Aisha, Founder and CEO of , joins hosts and to talk through what really goes into launching and scaling a functional drink brand. From labeling boxes by hand to managing relationships with co-packers and navigating supply chain failures, Aisha shares the behind-the-scenes story most startup founders keep to themselves. She also gets real about what went wrong, like barcode mix-ups and Amazon returns gone sideways, and...
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Making the Amazon Algorithm Work for Your Brand with Jason Boyce
Next Level Supply Chain with GS1 US
What does it take to grow a brand on Amazon today? The rules have changed, and Amazon is now less of a storefront and more of a dynamic ad and data platform. In this episode, , Founder and CEO of , joins host to share what he’s learned over 22 years in the e-commerce world. From selling as a reseller to building a brand and leading an agency, Jayson explains why success now depends on feeding the algorithm, not pitching to buyers. He breaks down how streaming TV is driving direct Amazon sales, the problem with locked attributes and UPCs, and why attribution is finally catching up to the...
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Solving Retail’s $1 Billion Inventory Problem with Dean Frew
Next Level Supply Chain with GS1 US
How accurate is your inventory? For many retailers, answering that question is more difficult than it appears—especially when inventory counts are only conducted once or twice a year. In this episode, , President, RFID Solutions Division, , sits down with hosts and to explore how RFID solves one of retail’s biggest challenges. Dean shares how real-time data at the item level drives results from return fraud to buying online and pick up in store. He also discusses what it takes to make RFID work at scale, how adoption has changed post-COVID, and why distribution centers are the next...
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Coupon Chronicles: The Untold Secrets Shoppers Overlook
Next Level Supply Chain with GS1 US
Did you know that the first coupon dates back to the 1800s? It hasn't changed much for something that's been around that long, and how shoppers redeemed coupons stayed the same…until now. In this episode, , CEO of , joins hosts and to talk about how the world of coupons is finally catching up. With digital formats, real-time validation, and built-in fraud prevention, coupons are evolving for the modern retail experience. Brett explains what it takes to bring an old system into the digital age, why coupon fraud has become such a costly issue, and how these changes are unlocking...
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Replay: Technology and Modern Food Safety with Darin Detwiler
Next Level Supply Chain with GS1 US
Do you ever think about food safety when you sit down for a meal? It’s easy to take for granted, but behind every meal, strict standards and practices ensure the food we consume is safe. In this replay episode, we revisit our conversation with , Founder and CEO of . Darin’s path to food safety is deeply personal, driven by the tragic loss of his son to E. coli. Darin shares how the food safety industry is adapting to technological advancements like data analytics, AI, and digital solutions while meeting the ongoing demand for consistent production. If you've ever wondered about the efforts...
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Sustainable Threads: The Impact of Sustainability Certifications in Apparel
Next Level Supply Chain with GS1 US
The apparel industry is working to be more sustainable, but verifying those claims is complicated. With over 70 certifications and no standardized way to share data, brands and retailers struggle to track sustainability efforts efficiently. In this episode, , Senior Director of Customer Success for the Apparel and General Merchandise Initiative at , joins hosts and for a conversation on the challenges of sustainability certifications in apparel. Many companies still rely on PDFs and spreadsheets to verify organic cotton claims and responsible manufacturing. GS1 US is working to change that...
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From Farm to Fork: The Logistics Behind Food Safety and Traceability
Next Level Supply Chain with GS1 US
The Food Safety Modernization Act (FSMA) compliance deadline is approaching quickly, giving companies less than a year to meet new food safety and traceability requirements. But beyond compliance, why does traceability matter? In this episode, , Founder & CEO of , joins hosts and to discuss how product traceability can streamline recalls, reduce food waste, and build consumer trust. Inconsistent data and lack of interoperability are some of the biggest challenges companies face in food traceability. Starfish addresses these challenges by enabling secure, seamless data sharing...
info_outlineCustomers have endless options at their fingertips. If they can’t find what they need in your store, they’ll simply go elsewhere to shop. But this isn’t just a retailer’s problem, it’s a challenge that impacts the entire supply chain.
In this episode, industry expert Mike Graen joins hosts Reid Jackson and Liz Sertl to break down the critical importance of on-shelf availability. Mike shares why ensuring products are accessible to customers is more essential than ever. He also shares how RFID, AI-driven algorithms, and robotics are transforming inventory accuracy, alongside actionable strategies to keep shelves stocked and customers satisfied.
In this episode, you’ll learn:
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The difference between "in-stock" and "on-shelf availability"
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How technology is solving inventory challenges and boosting sales
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The evolving nature of customer loyalty and how to keep up
Jump into the conversation:
(00:00) Introducing Next Level Supply Chain
(03:13) The importance of on-shelf product availability (OSA)
(05:21) Why retailers are losing customers
(07:41) Challenges with inventory management
(14:15) The different ways customers shop
(18:52) Getting serious about measuring OSA
(22:47) Computer vision and RFID to track OSA
(28:35) GS1 standards in the supply chain
(32:52) Evolving together with technology
(35:13) Mike’s favorite tech
Connect with GS1 US:
Our website - www.gs1us.org
Connect with the guest:
Mike Graen on LinkedIn