Heart-Based Leadership with Mark Crowley
Compassionate Accountability Podcast
Release Date: 02/01/2023
How one manufacturing company changed conflict at work and at home!
Compassionate Accountability Podcast
In this episode of The Compassionate Accountability Podcast®, Dr. Nate Regier sits down with Lori Walker, Senior Manager of Talent Development at ERMCO, to explore what it really takes to build a people-first leadership culture inside a fast-paced manufacturing environment. When ERMCO’s executive team set out to become an employer of choice, they recognized that technical excellence alone wasn’t enough. Leaders needed practical tools to handle conflict, hold people accountable, and create stronger communication across every level of the organization. Lori shares how Compassionate...
info_outline
Accountability without compassion gets you alienated
Compassionate Accountability Podcast
In this episode of The Compassionate Accountability Podcast®, Dr. Nate Regier sits down with Dr. Samantha Shaak, Executive Director of the Leonard Parker Pool Institute for Health and Vice President of Community Health at Lehigh Valley Health Network, to explore what it really takes to develop leaders who can collaborate across sectors, navigate complexity, and create lasting impact in their communities. Addressing challenges like housing, education, homelessness, addiction, and mental health requires more than passion and good intentions. It requires leaders who can build trust,...
info_outline
What if conflict didn't have to derail your team?
Compassionate Accountability Podcast
In this episode of The Compassionate Accountability Podcast®, Dr Nate Regier sits down with Kristy Westphal Thomas, Training and Development Manager at Western Carolina University, to explore how one organization is transforming communication, rebuilding trust, and creating a culture people want to be part of. Supporting over 1,600 faculty and staff, Kristy shares what she consistently sees as the root of workplace challenges: communication breakdowns that lead to drama, fractured relationships, and lost trust. But it doesn’t have to stay that way. Through Compassionate Accountability,...
info_outline
What happens when trust is broken before you even walk in the room?
Compassionate Accountability Podcast
In this episode of the Compassionate Accountability® Podcast, your host Nate Regier sits down with Erin McDaniel, Communications Director for the City of Newton, to explore a decade-long transformation inside local government. Erin stepped into a role shaped by deep distrust, political divisiveness, and open antagonism between elected officials and city staff. Conflict wasn’t just operational, it was emotional, personal, and costly. What followed became a powerful real-world example of how Compassionate Accountability can transform culture, rebuild trust, and restore healthy leadership....
info_outline
The Science of Failing Well with Amy Edmondson
Compassionate Accountability Podcast
In this final episode of the podcast before beginning his research sabbatical, your host Dr. Nathan Reiger welcomes high-performing teams expert and scholar . She is a Professor of Leadership at Harvard Business School, author, and pioneer in the role of psychological safety in high performing teams. This conversation explores the science of failure and insights from Amy’s new book , including the empowering components of compassion, vulnerability, and intelligent failure. Key Takeaways: [3:05] What piqued Amy’s interest in the topic of failure? [4:15] The three main...
info_outline
Authoring a Self-Compassionate Story with Massimo Backus
Compassionate Accountability Podcast
Dr. Nathan Regier, your host, welcomes returning podcast guest , a distinguished executive coach and leadership development consultant. He is the host of the podcast and a documentary filmmaker who captures the essence of the human experience and an empathetic and holistic approach to leadership. In today’s conversation, Massimo shares wisdom from his new book , underscores the importance of loving ourselves first, and offers insights into today’s leadership. Key Takeaways: [2:15] Massimo’s book started off as a dream and became a reality because the message...
info_outline
Trust And Inspire Leadership: Stephen Covey With David Kasperson
Compassionate Accountability Podcast
Dr. Nathan Regier, your host, welcomes the most trusted authorities on trust and leadership, and . In today’s conversation, they discuss their new book and explore the intersection between their work and compassionate accountability. Key Takeaways: [1:20] Dr. Nate introduces Stephen M. R. Covey. [2:07] Dr. Nate presents David Kasperson. [3:30] How did Stephen conclude that the world of work has changed, but our leadership style hasn’t? [5:28] What does it mean leaders can create conditions where people can flourish? [6:30] David and Stephen discuss three leadership...
info_outline
Trust Matters More Than Ever with Dr. David Horsager
Compassionate Accountability Podcast
Dr. Nathan Regier, your host, welcomes Dr. David Horsager, CEO of the Trust Edge Leadership Institute and inventor of the Enterprise Trust Index. He is also the director of a global study, The Trust Outlook, a Wall Street Journal best-selling author, and a senior fellow at Indiana Wesleyan University. David not only has a unique perspective on trust but also defines, measures, and teaches it through a practical, relevant, and actionable framework. Listen to this episode to discover why David defines trust as a strategic asset. Key Takeaways: [3:31] How did David get into the field of trust?...
info_outline
Powerful Phrases for Dealing with Workplace Conflict with Karin Hurt and David Dye
Compassionate Accountability Podcast
Dr. Nathan Regier, your host, welcomes and , the leaders and creators of , where they support human-centered leaders to find clarity in uncertainty, drive innovation, and achieve breakthrough results. Karin and David share a common passion for helping leaders navigate conflict in more productive ways, believing that compassion and accountability can and should coexist for Organizations to thrive. In today’s episode, Dr. Nate, Karin, and David discuss key findings from their cutting-edge research and explore practical frameworks for overcoming difficult conflict in all kinds of...
info_outline
Real Presence as the Key to Compassionate Leadership with Parker J. Palmer
Compassionate Accountability Podcast
Dr. Nathan Regier, your host, welcomes . He is a legendary writer, traveler, teacher, and activist who has dedicated his life to understanding and promoting an authentic and practical kind of compassion: his magnificent paper, The Gift of Presence. The Perils of Advice highlights the common mistake of trying to help people when they often only need our presence. In today’s conversation, Parker shares his views about our culture and democracy, how leaders can avoid burnout, and a simple practice for building resilient communities at the beginning of every staff meeting. About...
info_outlineIs the human heart just an organ that pumps blood? Or does it have a brain of its own? Is it just a metaphor for human connection? Or does it actually impact the energy around us? Dr. Nathan Regier welcomes Mark C. Crowley, who has dedicated his career to figuring this out and has discovered unique concepts that will surprise you, challenge you, validate your experience, and invite you to consider so much more than you ever imagined. Mark’s passion for leadership was ahead of his time, and his message needs to be shared. Mark spent 25 years in the financial services industry, and he had the chance to observe and experience plenty of leadership styles, some did not work, but he showed more interest in what actually worked. There was something about his own way of leading that seemed to get good results, so he began exploring what others were doing. After many years of studying and practicing, he became an expert in heart-based leadership. Mark is an international consultant, speaker, coach, and author, helping leaders and their companies unlock the power of leading from the heart.
Mark talks in this episode about the second edition of his book: Lead From The Heart: Transformational Leadership For The 21st Century, which brings tons of new resources and stories.
Key Takeaways:
[3:08] Where did Mark acquire his passion for heart-based leadership?
[8:59] What did Mark notice about how leadership was approached? What is the problem with the current methods of leadership?
[11:55] What is the heart? What role does it play? How does the heart relate to leadership?
[15:18] Mark explains the connection between the heart and the mind.
[17:23] Mark talks about shocking research that he found.
[20:30] What is the science proving that if we lead from the heart and make real connections with people, that would improve their performance and how they feel at work?
[24:27] People are valuable, capable, and responsible.
[24:46] Mark talks about compassion and leadership.
[27:45] Mark highlights some particular strategies from his book.
[32:28] Mark shares a piece of knowledge about positive emotions that the world needs to know.
[35:18] Dr. Nate shares the top three takeaways from a fantastic conversation with Mark.
Mentioned in this episode:
Learn more about Mark C Crowley
Lead From The Heart: Transformational Leadership For The 21st Century, Mark C Crowley
Tweetables:
“Feelings and emotions drive our behavior, we think we are rational beings, but we are not.” #oncompassion
“We are hard-wired to reciprocate.” #oncompassion
“Compassion is a potent motivator for people.” #oncompassion
“Let people marinate in positive emotions, which sets them up for optimal performance.” #oncompassion