#392: The Power of Customer Experience: Lessons in Business and Leadership from David Ewing
Release Date: 02/22/2024
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#392: The Power of Customer Experience: Lessons in Business and Leadership from David Ewing
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info_outlineIn a world where businesses are constantly vying for attention and loyalty, one man stands out as a beacon of success in the realm of customer experience.
David delves into his journey, highlighting key moments, lessons learned, and the magic of infectious energy that propels him forward.
⚉ From Harvard to Silicon Valley
⚉ Unveiling the magic of customer experience
⚉ Embracing adversity as a path to success
⚉ Making it to the Inc. 5000's list
⚉ How to remain true to yourself in the face of challenges
⚉ The importance of employee alignment with company core values
⚉ Lessons learned in business
⚉ The power of infectious energy
⚉ How David's engineering background shaped him as a CEO
⚉ Improving your internal dialogue
⚉ "The person who dies with the best stories wins."
David G. Ewing, CEO of Motiv, is a trailblazer in customer experience innovation. With over 25 years in the industry, he's transformed insights into substantial revenue for 500+ clients.
A Harvard cum laude Engineering graduate, David's leadership has earned Motiv a spot on the Inc 5000 list. As president of The Entrepreneur's Association in Austin, he's dedicated to empowering fellow entrepreneurs. Beyond business, he's a devoted husband of 19 years and a passionate coach for his son's robotics team.
MENTIONED IN THIS EPISODE:
⚉ Chewy - https://www.chewy.com/
⚉ Molly’s Game by Molly Bloom - https://en.wikipedia.org/wiki/Molly%27s_Game
⚉ [Book] The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers - https://www.amazon.com/Hard-Thing-About-Things-Building/dp/0062273205
CONNECT WITH DAVID:
🔗 Website: https://www.motivcx.com/
🔗 LinkedIn: https://www.linkedin.com/in/davidgewing/
CONNECT WITH PATIENCE:
🔗 Website: https://onlinesuccessjourney.com/