What Are You Afraid Of? The Strategy and Cost of Comprehensive Mail Security
Outside-In
Tune in to the Outside-IN podcast to hear Charles Riddervold, National Director of Operations and Proposal Strategy, who began his career in mail security nearly 40 years ago while screening packages for soldiers in the Army, discuss why the modern corporate mailroom is a crucial vulnerability and a potential entry point for real threats. Discover why mail security has become a massive priority, driven by the immediate danger to people from letter bombs and white powder scares, such as the mid-2010s ricin attack that cost the Department of Justice almost $7 million, as well as newer threats...
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The Five-Star Office: Cultivating Workplace Experience with Heart and Hospitality
Outside-In
Join us on "Outside-IN" as we welcome back Maggie Cantalupo, an expert who has seamlessly transitioned her extensive background in five-star hospitality, from luxurious resorts to prestigious hotels like the Essex House, into the dynamic world of modern Workplace Experience. In this insightful episode, Maggie reveals how the corporate environment has evolved far beyond traditional reception and conference room management. Discover that the modern "five-star office" isn't just about luxury, but about creating a truly welcoming, tailored environment that resonates with an organization's unique...
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Digital Depositions: Unlocking Control and Security with Advanced Tools
Outside-In
In this episode of 'Outside-IN,' join Jim Pelley, National Director of Court Reporting, as he dives into the crucial digital evolution of court reporting, a necessary shift addressing the industry's significant shortage of traditional stenographers. You'll learn how specialized tools, unlike generic platforms, offer unprecedented audio quality with separate recording channels for each participant, ensuring clarity and accurate transcription even when multiple people are speaking. Discover how these advanced solutions provide attorneys with secure and precise control over exhibits, allowing for...
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The Art and Logic of eDiscovery: Navigating Managed Review for Cost Savings and Defensibility
Outside-In
This episode of Outside-IN we talk with Todd Kunz, the National Director of Managed Review Services at IST, shares his unique journey into the eDiscovery and Managed Review business, driven by a knack for logic and problem-solving. Todd shares an insightful perspective on optimizing managed review processes, starting from the crucial, often overlooked, eDiscovery agreement stage where the biggest cost savings can be achieved by keeping options open for technology use. We delve into the cutting-edge technologies like continuously active learning (CAL) and Large Language Models (LLMs) used to...
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Adding Tomorrows: Why IST is Passionate about Cystic Fibrosis Awareness
Outside-In
In this poignant and inspiring episode of the Outside-In podcast, we delve into the world of cystic fibrosis and the incredible impact of community and support. Join us as we sit down with Hal Blackman, CEO of IST Management, and Jennifer Stasney and Blake Jones, a remarkable mother-son duo who have been living with cystic fibrosis for over a decade. With unflinching honesty and vulnerability, they share their personal story of struggle, resilience, and hope, highlighting the challenges of living with a chronic illness and the transformative power of fundraising, research, and advocacy....
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Streamlining eDiscovery: How IST Saves Time, Costs & Complexity
Outside-In
eDiscovery is complex, but the right workflow can make all the difference. In this episode of Outside-IN, host Brad Burgess sits down with Greg Caraway, VP of Legal Solutions at IST, to break down how a single-tool workflow simplifies the review process, reduces costs, and enhances efficiency. They discuss the power of early case assessment (ECA), analytics, and technology-assisted review (TAR) within Relativity, showing how these tools streamline document review and help legal teams work smarter, not harder. Whether you’re dealing with massive datasets or looking for better pricing...
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Seamless Meetings, Smarter Workplaces: The Future of Corporate Hospitality
Outside-In
In this episode of Outside-IN, we dive into the evolution of hospitality in the corporate world and how it’s now shaping the broader concept of Workplace Experience. Host Brad Burgess sits down with Maggie Cantalupo, National Director of Hospitality, to explore the critical role of conference room management, hybrid meeting technology, and service-driven office operations. From ensuring seamless meetings to enhancing workplace efficiency, this conversation highlights how IST delivers innovative solutions that transform the way businesses operate.
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From Collection to Courtroom: How IST Leads in Forensic Innovation
Outside-In
In this episode of Outside In, we delve into the intricate world of digital forensics with IST’s Arthur Schmeiser, National Director of Forensics eDiscovery, exploring how their expert team navigates the complexities of data collection, analysis, and preservation. From senior professionals with advanced certifications providing defensible evidence in court to innovative remote collection methods that streamline processes for clients worldwide, IST sets the standard for excellence. Learn how their transparent, client-focused approach, bolstered by cutting-edge technology and AI advancements,...
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Beyond the Myths: How AI is Empowering, Not Replacing, Professionals
Outside-In
In this special episode of the Outside-IN podcast, host Brad Burgess takes listeners on an insightful journey into how AI is transforming the business landscape at IST Management and beyond. Through compelling firsthand accounts from leaders like Jordan McQuown, Sara Asgur, Jay Lafont, Sean Mannix, and more we explore the true potential of AI—debunking myths and showcasing its role as an empowering tool, not a job replacer. From boosting efficiency in document review and aiding creative problem-solving to fortifying data security and enhancing employee training, this episode reveals how AI...
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Streamlined, Secure, and Scalable: Digital Mail’s Role in Modern Business Compliance
Outside-In
In this episode of Outside-IN, we dive into the future of document management with IST Management’s Operations Manager, Mark Whitley, who reveals how digital mail solutions are transforming the way businesses handle critical mail and documents. From enhancing security and compliance to streamlining workflows in hybrid work environments, IST’s DocStor solution offers organizations a flexible and efficient way to stay connected, no matter where their employees are located. Tune in to discover how digital mail is helping companies centralize control, reduce costs, and future-proof their...
info_outlineCivil and criminal case processes may differ, but the end goal is the same if you have a solid partnership with a competitive forensic vendor. IST Management CIO/CISO Jordan MCQuown tells us about the essential role of the forensic analyst and where CSI gets it wrong on our podcast, Outside-IN, with host Brad Burgess.