37 - Scott John Borowski | Mighty Process Server
Process Server Daily
In Episode 37 of Process Server Daily, host Mighty Mike Reid interviews Scott John Borowski of Charm City Process Services & Notary in Maryland. Scott shares how he jumped into process serving after watching YouTube, scaled quickly through affiliate work, and why safety, consistency, and networking are key. He also расскаunts a high-pressure serve involving a DC attorney and a rewarding eviction case where persistence finally helped a landlord get to court. 00:00 Intro / Episode 37 00:35 Meet Scott (Charm City Process Services – Maryland) 01:30 Why he chose process serving (from...
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36 - Eric and Amy Luthy | Mighty Process Server
Process Server Daily
In episode 36 of Process Server Daily, Mighty Mike Reed chats with Eric and Amy Luthy, former law-enforcement pros (≈35–37 years combined) who run Samurai Investigations LLC in Michigan. After adding a PI license ~2 years ago and process serving ~18 months ago, they’ve grown ~1200% since January by doing the basics exceptionally well: answer the phone, make first attempts within 24–48 hours, communicate proactively, and file clean, detailed notes that “paint the scene.” They cover ~20 counties (and beyond when clients are in a bind), prioritize relationships over one-off jobs...
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35 - Mitch Vaughn | Mighty Process Server
Process Server Daily
In episode 35 of Process Server Daily, Mighty Mike Reid interviews Mitch Vaughn, founder of Tracked & Solved Investigation Agency in Lewiston, Idaho. After rebuilding his life and spending five years in cybersecurity, Mitch launched an agency that now employs eight PIs, handling investigations, skip tracing, and process serving across ID/WA using licensed databases and on-the-ground verification. He stresses neutrality, airtight documentation, and strict compliance with state laws—sharing a key early lesson about screening cases for protection orders. Mitch’s most rewarding work...
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34 - Brendon Carl | Mighty Process Server
Process Server Daily
In episode 34 of Process Server Daily, Mighty Mike Reid interviews Brendon Carl, CEO of WinWin Process Serving (TX). Brendon shares how he discovered serving via a Craigslist job in California—drawn by flexibility for his wife and five kids—and later launched his own company after realizing he could handle the full workflow himself. Now based near Austin, he covers Williamson/Travis counties and routes between DFW and San Antonio, emphasizing professionalism, safety (“no paper is worth your life”), and empathy at the door. He talks tools and ops—ServManager (moving to Mighty’s...
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33 - Sandra Kimbrough | Mighty Process Server
Process Server Daily
In Episode 33 of Process Server Daily, host Mighty Mike Reid interviews Sandra Kimbrough, a private investigator and process server based in Baytown/Houston, Texas, and President/CEO of Swan Legal Services LLC. Sandra shares how she found process serving while pursuing her PI license, what makes a great server (patience, professionalism, and empathy), and why detailed documentation matters—especially with strict Texas courts. She also explains key Texas rules (personal service, limits on “wait time,” and what crosses into PI work), talks about expanding Swan Legal’s services, and her...
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32 - Joshua Hutchinson | Mighty Process Server
Process Server Daily
In episode 32 of Process Server Daily, host Mighty Mike Reid talks with Joshua Hutchinson, president of HutchServes LLC in Murfreesboro, TN and secretary of Tennessee’s state association. Josh shares his path from first court filings in California to launching HutchServes (spurred by CA’s AB5) and relocating to Tennessee. He contrasts California’s standardized forms with Tennessee’s rural realities—domestication quirks, terrain and weather challenges—explaining his tiered flat-rate pricing for metro, other, and remote counties. With Tennessee requiring virtually no certification...
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31 - Simone Williams | Mighty Process Server
Process Server Daily
In episode 31 of Process Server Daily, host Mighty Mike Reed interviews Simone Williams, president and CEO of Skyway Process in Burien, Washington. Simone shares how she took over her late father’s process serving business to continue his legacy and stay connected to him. She discusses her dedication to professionalism, empathy, and communication—ensuring timely updates and respectful service. Covering primarily King and Pierce counties, Simone focuses on providing reliable, personable, and diligent service rather than competing for “number one” status. Her goal is to expand the family...
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30 - Adell Sedillo | Mighty Process Server
Process Server Daily
In this episode of Process Server Daily, host Mighty Mike Reed interviews Adell Sedillo, founder of Rhino Justice in Houston, Texas. Adell, a process server for two years, shares how she entered the field after COVID seeking financial stability and time freedom. She discusses her professional approach, emphasizing timeliness, accuracy, and unbiased service. Adell explains how she stands out by updating clients promptly, submitting affidavits within 24–48 hours, and treating her work as a career, not just a job. She encourages new servers to focus on reliability over low pricing and reveals...
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28 - Jessica Jester Saucedo | Mighty Process Server
Process Server Daily
Jessica Jester Saucedo is a certified Process Server in Texas and she is leading up the TXAPPS expo. She is an experienced Process Server and we have a great conversation.
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27 - Jason Burke | Mighty Process Server
Process Server Daily
Jason Burke is the President of DR Legal Process Service LLC is a pro at getting good reviews on Google. Listen to this episode and learn how a fellow Process Server dominates his area using google reviews.
info_outlineIn this episode of Process Server Daily, host Mighty Mike Reid interviews Bob Rusch, a Chicago process server and private detective with 17+ years in the field and owner of Windy City Process. Bob shares wild stories from early in his career—including a trade show foot chase and a complaint filed after a late-night serve—then explains the importance of assessing situations and staying within legal boundaries. He also recounts one of his most memorable “creative” serves at a local wrestling event, talks about expanding into e-filing services, and gives practical advice on business growth, safety through communication, and using software like ServeManager to streamline operations.
00:00 Introduction to Process Server Daily
00:40 Meet Bob Rusch + Windy City Process background
02:10 How Bob got started in process serving
05:05 Working with ServeManager / industry software experience
07:10 Worst experience #1: trade show chase at McCormick Place
09:05 Worst experience #2: late-night serve → complaint filed
12:00 Key takeaway: assess the situation + don’t escalate
14:10 Greatest experience: serving a defendant at a wrestling event
18:10 Biggest satisfaction: relationships + community in the industry
20:10 What Bob’s working on now: mandatory e-filing + new services
22:10 Rapid fire: skip tracing tools + defense (conversation, walk away)
25:10 Rebuilding from scratch: business cards + courthouse networking
26:45 Greatest advice: don’t cut corners + lead by example
27:30 Recommended software: ServeManager + automation benefits
28:20 How to connect with Bob + closing wrap-up