Final Episode . . . and a New Podcast!
Pediatric Practice Management Media Cast
Hello listeners!
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Missing Episode 27 (071014) - The Pediatrician and Social Media (feat. Nelson Branco)
Pediatric Practice Management Media Cast
Brandon and I have been busy, OK? :-) ...
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Episode 28 (060314) - Is Partnership Overrated?
Pediatric Practice Management Media Cast
First, we are going to ignore the episode numbering for a little while. Brandon and I recorded a series of episodes in advance and am not releasing them in the order they were recorded. Forgive us.
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Episode 26: RBCs and Pediatric Marketing Challenges (042514)
Pediatric Practice Management Media Cast
A few weeks ago, there was a great discussion on SOAPM about the marketing challenge that pediatricians face when confronted by Retail Based Clinics. Brandon and I feel strongly about the power of even the smallest pediatric practice to tell a better story than the RBCs and their friends. We review some of Brandon's practice data about his most popular visit reasons - you can see the spreadsheet he shared with everyone .
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Episode 25 (031414) - Maintain Patient Credit Card Information
Pediatric Practice Management Media Cast
Brandon has spoken many times about his collection of patient credit card information to work personal balances and he continues to get questions about it. If you haven't read his blog, listen in today for details.
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Episode 24 (022814) - Gameification featuring Robin Warner
Pediatric Practice Management Media Cast
Wow, what an exciting episode. We interview Robin Warner of Union Pediatrics a few days before she begins her gameification project - her patients will collect, using a smart phone app, "stamps" for various positive clinical behaviors (getting their shots, staying up to date with well visits, calling before going to the minute clinic, etc.). She describes how she expects it to work and we'll check back in a few weeks from now to see how it's going.
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Episode 23 (022114) - Ladies and Gentlemen, George Rogu!
Pediatric Practice Management Media Cast
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Episode 22 (01/17/14) - Setting Your Prices
Pediatric Practice Management Media Cast
We open the new year with a focus on one of the resolutions from 2014: checking our pricing. Chip actually shares the available on his blog and walks through how it works.
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Episode 21 (120413) - Special Holiday Episode
Pediatric Practice Management Media Cast
We discuss, in a suprisingly meangful and practical fashion, the things for which we are grateful and our list of New Year Resolutions.
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Episode 20 (111313): NCE Review and the Disney Management Experience
Pediatric Practice Management Media Cast
We cover a lot of ground today, but the primary topics are our review of the NCE in October (what parts we liked best and why) and Brandon's review of the pre-meeting Disney event which many people covered. I heard a lot of dissatisfaction from folks who attended by Brandon got a lot out of it - what made his experience different?
info_outlinePediatric practice front desk performance - how to measure it, what to measure...and what you can't measure, but know you need to understand? We cover it all, in typical ADD-driven format. We touch on a few key benchmarks as well as the "subjective" understanding of the important features of a front desk employee. You can watch all the Pediatric Practice Management Media Casts on the Google Communities Page.