Tap Talk
In the final episode of our fourth season, Steve and Jennifer welcome Travis Loop to Tap Talk to discuss how to use solutions-focused journalism and storytelling to address our various water problems. Travis is the founder of , a nonprofit media outlet exploring the progress and successes in tackling water challenges in the United States through podcasts, videos, and social media content. Visit to learn more and find the full show notes for this episode!
info_outline TT047 — Hands-On Training: How to Develop the Water WorkforceTap Talk
The latest episode of Tap Talk delves back into the topic of how to develop and train the newest generation of the water workforce. Jennifer and Steve talk with Matt Maas, the director of the at Southern Illinois University Edwardsville. The ERTC is a one-of-a-kind facility with working pilot plants and laboratories that allow students to experience hands-on training throughout the entire certification program. Visit to learn more and find the full show notes for this episode!
info_outline TT046 - Lead Service Line Replacements: Lessons from Cleveland (Part 2)Tap Talk
This week we are bringing you part two of our conversation with Brenda Culler and Joshua Pecek of 's lead service line replacement team! The substantial efforts of their team provide a model for other water systems of all sizes who are developing their own plans to replace the millions of lead service lines in the United States. Visit to learn more and find the full show notes for this episode!
info_outline TT045 - Lead Service Line Replacements: Lessons from Cleveland (Part 1)Tap Talk
The EPA estimates there are over nine million lead service lines to replace in the United States. During this week's Tap Talk, we learn about the efforts at to replace these service lines that have landed Cleveland and Cuyahoga County ahead of the curve. We welcome Cleveland Water's Brenda Culler, Lead Program Manager, and Joshua Pecek, Work Administrator of the Lead Service Line Replacement Program. Visit to learn more and find the full show notes for this episode!
info_outline TT044 - Cybersecurity: Helpful Resources for Small SystemsTap Talk
On this week's Tap Talk, we're talking about a topic that is becoming ever more important for water utilities: cybersecurity. Steve and Jennifer discuss how essential it is to protect the digital systems at even the smallest of water systems and the basic steps that those smallest utilities can take with Jennifer Lyn Walker, the Director of Infrastructure Cyber Defense for . Visit to learn more and find the full show notes for this episode!
info_outline TT043 - Local Solutions: A Key to Growing the Water Workforce (Part 2)Tap Talk
This week, we continue our conversation with Mike Sullivan and Shannon Drosnock, utility directors from suburban Philadelphia. Mike and Shannon lead a for Pennsylvania Municipal Authorities Region 1. In this episode, they talk with Steve and Jennifer about the logistics of their program, how they appeal to potential participants, and how the model could be duplicated for other utilities across the country. Visit to learn more and find the full show notes for this episode!
info_outline TT042 - Local Solutions: A Key to Growing the Water Workforce (Part 1)Tap Talk
This week, we welcome two guests from Pennsylvania: Mike Sullivan, executive director of the Northampton Bucks County Municipal Authority; and Shannon Drosnock, executive director of the Montgomery Township Municipal Sewer Authority. Mike and Shannon lead a for Pennsylvania Municipal Authorities Region 1, in the greater Philadelphia area. They talk with Steve and Jennifer about their efforts to combat the "silver tsunami" affecting the water workforce. Visit to learn more and find the full show notes for this episode!
info_outline TT041 - Data: The Key to Private Well AdvocacyTap Talk
This week, Jennifer and Steve are chatting with Amie Shei from the , which for five years has been lobbying for the implementation of statewide regulations on private well water quality. Listen to learn how data from sampling private wells has been essential to these efforts and other strategies to advocate for the safekeeping of private wells. Visit to learn more and find the full show notes for this episode!
info_outline TT040 - Be the Champion: Building Knowledge with Informal CommunitiesTap Talk
Bob Dunlevy of U.S. EPA's Region 7 (Iowa, Kansas, Missouri, Nebraska) has been hosting and facilitating an asset management stakeholder group and conference call for 15 years. This week, Steve and Jennifer talk with Bob about building understanding of asset management in water utilities and how informal communities can be an essential tool for knowledge building. Visit to learn more and find the full show notes for this episode!
info_outline TT039 - RCAP at 50: Building Sustainable Rural CommunitiesTap Talk
The Rural Communities Assistance Partnership (), WaterOperator.org's principal collaborative partner, has been providing technical assistance to America's rural communities for 50 years. Today, we chat with RCAP CEO Olga Morales-Pate about the challenges of ensuring the sustainability of rural communities, what it means to be a technical assistance provider, and why passion is the most important part of the job. Visit to learn more and find the full show notes for this episode!
info_outlineIn this episode we're chatting with Heather Himmelberger, a professional engineer and director of the Southwest Environmental Finance Center. Our conversation features the role of the EFC network, why water systems shouldn't be intimidated by asset management, and her mixed feelings about infrastructure spending.
Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode!