The Future of Work is Way More Than Hybrid - Canada Revenue Agency - Nathalie Kachulis - Episode 78
Release Date: 11/27/2023
From Big Bang Innovation to Every Day Creativity - Canadian Digital Service - Daphnée Nostrome - Episode 95
Public Sector Podcast
In a world of perpetual change, navigating digital transformation parallels the phases of societal evolution. From galvanizing momentum to the sobering reality of implementation, each stage demands strategic adaptation. Yet, sustaining innovation requires more than initial enthusiasm; it necessitates a shift in mindset towards everyday creativity. Daphnée Nostrome, Director, Channel Strategy at the Canadian Digital Service discusses the Digital Stress Scale, and how leaders must foster divergent thinking, recognising that innovation thrives in collaboration, not isolation in this week’s...
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To Tackle or Shackle? Getting Your Organisation AI Ready - Australian Taxation Office - Michael Rowell - Episode 94
Public Sector Podcast
In the last 12 months Artificial Intelligence has gone from a topic relegated to tech functions to a focus of many company leaders. In fact AI, and specifically Gen AI (yes ChatGPT, we're talking about you) has become a dinner table conversation topic for people from all walks of life. With the jump from Science Fiction films to the boardroom, knowing how to strategically, ethically and responsibly experiment with AI tools to pilot initiatives is crucial. Michael Rowell and Fawad Abro of the Australian Taxation Office discuss practical steps to build an AI-ready culture. Michael Rowell,...
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Overcoming the Talent Challenge with DE&I - Tracy Jones-Grant - Episode 93
Public Sector Podcast
Globally 48% of public sector professionals agree that talent attraction and retention is their top challenge. While government can rarely compete with private sector peers monetarily, government offers its own unique value proposition - namely by appealing to talent seeking a greater sense of purpose and belonging. By harnessing Diversity, Equity and Inclusion initiatives and by fostering environments that prioritising well-being, government stands to attract a new generation of talent eager to contribute meaningfully. Achieving DE&I though can't be done in isolation and is definitely...
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Maintaining the 'Human' in Digital Government - ACCC - Daniel Ramos - Episode 92
Public Sector Podcast
Most citizens are excited by the prospect of greater digital government services and the convenience, speed and ease of self-serve platforms. However questions around government's ability to keep data safe and to use technology, like AI, in ethical ways threaten progress. How then can government build and maintain citizen confidence as we move towards automation and self service? Daniel Ramos, GM Digital Identity at the ACCC discusses the five elements of success in this week's Public Sector Podcast. Daniel Ramos, General Manager, Digital Identity, ACCC For more great insights head to ...
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Championing Change with Corporate Social Responsibility - Public Sector Network - Gemma Mills - Episode 91
Public Sector Podcast
Companies throughout the world have prioritised Corporate Social Responsibility (CSR) in recent years, aiming to make a good impact on society and the environment. B Corp accreditation, a globally recognised benchmark for organisations that prioritise both purpose and profit, is one effective approach to demonstrate a commitment to these principles. Recently Public Sector Network, or PSN, was again recertified as a B Corp so we sat down with the business' Global Head of People and Purpose, Gemma Mills to chat all things social responsibility, living and practicing the B Corp ethos and how PSN...
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Community Safety for Social Cohesion - Halifax Regional Municipality - Mike Savage - Episode 90
Public Sector Podcast
Community safety is the cornerstone of social cohesion, fostering trust and unity among residents. When people feel secure in their environment, they are more likely to engage positively with one another, leading to stronger bonds and collaborative efforts that enhance overall well-being, resilience, and shared prosperity within the community. In this week's epsidoe of the Public Sector Podcast Mayor Mike Savage discusses the importance of developing specific community safety units - outside of emergency service units - and the outcomes of incorporating a Municipality-wide public safety...
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Accelerating Women's Opportunities in the Workplace - International Women's Day 2024 - Episode 89
Public Sector Podcast
International Women's Day isn't country or organisation specific. It's a day of collective global activism and celebration that belongs to all those committed to forging women's equality. In recent years the narrative around international women’s day has changed though, with some arguing that it’s become ‘corporatised’ and ‘performative’ as to lose all meaning. Which is why in this week's episode of the Public Sector Podcast we've chosen to focus on the tangible – the strategies and transformations doing their part to drive action and change for women in the workforce. Isabeau...
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Belonging & Empowerment: The Future of Women in the Workplace - International Women's Day 2024 - Episode 88
Public Sector Podcast
International Women's Day is a day to recognise how far we’ve come towards gender equality, and also how far we have left to go. Don't get us wrong - a little over a hundred years ago only a handful of countries allowed women to vote and equal pay for equal work was unheard of. We're making strides in the right direction, but there's still more work to be done. In recognition of IWD we've bought together a panel of women leaders making considerable contributions to their respective organizations in the pursuit of women's empowerment, belonging and relevance. Dr Jessica Jones,...
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Alignment, Cost & Engagement: The Benefits of Project Management - Nisreen Hussain - Episode 87
Public Sector Podcast
Without proactive project management you'll find yourself constantly firefighting, your team unengaged, and your business unit operating as a siloed lone ranger. All this leads to poor quality deliverables and damage to reputation. The City of Edmonton found themselves in the same boat. Projects faltered and the City operated reactively, without clear alignment or integration with broader City functions. With a four-pronged approach, focused on: 1. Direction 2. Transparency 3. People 4. Measures The City of Edmonton successfully realigned Project Management functions to deliver wide-spread...
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Making Life Simple with Digital Credentials - Government of British Columbia - CJ Ritchie - Episode 85
Public Sector Podcast
Travelling to a service centre, waiting in line, operating within standard 'business hours' to submit paper proof of identity documents; none of this aligns with the modern lives people live. Digital credentials however are emerging as a means to help citizens participate safely and conveniently in the digital economy. CJ Ritchie, Associate Deputy Minister and Government CIO with the Government of British Columbia discusses the benefits, opportunities and use cases for digital credentials in this week's Public Sector Podcast episode. CJ Ritchie, Associate Deputy Minister and Government CIO,...
info_outlineWhen you're looking after 60,000 employees the future of work means considerably more than flexible hours and hybrid workplaces. For the Canada Revenue Agency, Canada's largest public sector employer it means being future ready and aligned with longterm organisational vision.
To help achieve this the team have created a Workforce of Work Tool that enables:
- Proactive workforce planning
- Employee engagement and vision alignment
- Current strategy and future need alignment
- Innovative thinking
Nathalie Kachulis, Director-General, Strategic Business Integration Directorate discusses the tool, how it works and the positive workforce planning impacts in this week's public Sector Podcast Episode.
You can check out the CRA's Future of Work Framework in more detail in Nathalie's full video presentation here: https://publicsectornetwork.com/insight/preparing-organizations-for-the-future-of-work
Nathalie Kachulis, Director-General, Strategic Business Integration Directorate, Canada Revenue Agency
For more great insights head to www.PublicSectorNetwork.co