Cultivating Leaders for Tomorrow - Malcolm Dawes - Episode 112
Release Date: 10/28/2024
Public Sector Podcast
In this episode, Shannon Salter — Deputy Minister to the Premier, Cabinet Secretary and Head of the BC Public Service — shares British Columbia’s vision to make government feel simple, human and connected by 2030. She outlines how “Connected Services BC” aims to redesign services around real life events, so people experience one coordinated system rather than navigating multiple ministries and programs. Through the story of Amina and lessons from the Civil Resolution Tribunal, Shannon explains why true transformation requires more than new technology: it depends on clear purpose,...
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This episode features The Hon. Victor Dominello, Chief Executive Officer, Future Government Institute, Jacqui Loustau, AWSN Executive Director, Australian Women in Security Network, Shyvone Forster, Director - Cyber Operations, Department of Home Affairs who explore how embracing diversity across skills, backgrounds and ways of thinking can significantly strengthen cyber resilience. The discussion highlights how a broader range of perspectives can spark innovation and lead to more creative approaches to tackling complex security threats. The panel also considers why greater gender,...
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In this episode, we hear from Jennifer Dobell, Chief Operating Officer at the Australian Financial Security Authority (AFSA), as she shares practical, hard-earned insights on closing the digital skills gap in government. Drawing on her experience leading major national and state workforce strategies, Jennifer breaks down what it really takes to align organisational goals, tech strategy, and workforce planning in environments defined by legacy systems, tight budgets, and rising expectations around AI. Jennifer also offers a candid look at AFSA’s own transformation toward becoming a...
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What does Aotearoa need to build a truly future-ready public service? This episode brings together Karl Le Quesne, Chief Electoral Officer, Electoral Commission, Glenys Talivai, Chief Executive Officer, Public Trust, Megan Main, CEO, ACC, NZ, Jo Healey, VP, Customer, Fujitsu to examine the core elements shaping government to 2032 — from innovation and iwi partnership to the rise of AI and the evolution of citizen experience. Together, they unpack how these forces are redefining what modern public service delivery looks like, and what it will take to ensure New Zealand’s digital...
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In this episode, we are joined by Michael Harvey, Information and Privacy Commissioner, Government of British Columbia. Commissioner Harvey shares his insights on what it means to take a rights-first approach to innovation — exploring how embedding privacy from the outset can strengthen public trust, enhance digital service delivery, and ensure that innovation in government remains both responsible and citizen-centered. Michael Harvey, Information and Privacy Commissioner, Government of British Columbia For more great insights head to
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In this insightful episode of the Public Sector Podcast, Sylvester Hubbard, Director of Enterprise Application Services at the Virginia Department of Corrections, takes listeners inside the complex world of data-driven corrections. He explains how the Department manages vast amounts of data—from inmate management and facility security to re-entry programs and workforce operations—and the challenge of connecting these isolated systems to drive smarter, safer, and more effective decision-making. Hubbard shares how his team is using AI, analytics, and modernization to transform correctional...
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When a pre-ransomware cyberattack hit St Vincent’s Health Australia, Acting National Director of Corporate Affairs and Communications Elliot Stein found himself leading through uncertainty. In this episode, he takes us inside the tense 72 hours that followed—where every decision, from going public early to engaging government partners, was guided by one principle: trust. Elliot also reflects on the broader lessons learned—from transparent crisis communication to the irreplaceable role of human connection in an age of AI. As he shares candid insights on leadership, reputation, and...
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In this episode, we explore alongside Ott Velsberg, Government Chief Data Officer, Estonian Ministry of Economic Affairs and Communications, how Estonia—a global pioneer in digital transformation—is redefining what’s possible with data and artificial intelligence. As one of the most digitally advanced nations in the world, Estonia is moving beyond e-governance to integrate AI across its economy, public services, and daily life. With a firm commitment to transparency, ethics, and citizen trust, the country is building a future where innovation and accountability go hand in hand. ...
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This episode featuring Dr David Tuffley, Senior Lecturer Senior Fellow | Higher Education Academy School of Information & Communication Technology Institute of Integrated & Intelligent Systems (IIIS), Griffith University, dives into the high-stakes world of cybersecurity at major sporting events, where protecting critical systems like ticketing, broadcasting, and athlete data is non-negotiable. Listeners will hear how organisers implement continuous monitoring to detect and respond to threats in real time, and why success depends on seamless collaboration between local,...
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Speaking from the perspective of a non-technologist, Jared Cowley Grimmond, Deputy Director General for Water Resource Management, shares the Department’s ongoing digital transformation journey in Queensland. He highlights the importance of getting the foundations right—modernising legacy systems, moving to cloud platforms, and creating online portals—while ensuring services remain accessible for all citizens, not just digital users. Jared emphasises the role of people and focus in making transformation stick: aligning staff, listening to customers, starting small, and learning from both...
info_outlineIn a world where effective leadership can shape the future, Charlie Hamer, co-founder of the Public Sector Network, recently engaged in a thought-provoking conversation with leadership expert Malcolm Dawes. Their discussion delved into the essence of leadership in the public sector, highlighting skills that go beyond mere management.
Malcolm Dawes, Managing Director, dta WORLDWIDE.
For more great insights head to www.PublicSectorNetwork.co