Quality & Speed - Bias for Action - Prashant Bakshi - Episode 120
Release Date: 02/05/2025
The 2025 Cyber Security Landscape in SA: Navigating the Year Ahead - Darren Van Sommeren - Episode 129
Public Sector Podcast
In this episode, Darren Van Sommeren discusses the future of cybersecurity in South Australia heading into 2025. He outlines the rise in sophisticated cyber threats, driven by geopolitical instability, and calls for collaboration over fear as the key to resilience. Darren also unpacks how AI is reshaping the threat landscape, from deepfakes to phishing, and highlights the need for proactive defence strategies like threat hunting and clear communication to stay ahead. He emphasises that cybersecurity is a shared responsibility, requiring coordination across government, industry, and the...
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Advancing SA’s Defence Capabilities: Fostering a Vibrant Defence and Space Research and Innovation Ecosystem - Matt Opie - Episode 128
Public Sector Podcast
In this episode, we join Matt Opie in a deep dive into the future of defence innovation and workforce development in South Australia. This episode explores key defence and space sector priorities for 2025 and beyond, strategies to build a skilled workforce pipeline, and how to accelerate innovation within SA’s defence ecosystem. Matt also discusses the power of collaboration between industry, government, academia, and defence to drive technological advancements and strengthen Australia’s defence capabilities. Tune in to gain insights on how South Australia is positioning itself as a leader...
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‘Future Health’: Driving Service Excellence and Intuitive Interactions to Build Trust and Deliver the Next Generation of Health Care - Susan Pearce - Episode 127
Public Sector Podcast
Join Susan Pearce as she explores the future of personalised, digitally enabled healthcare in New South Wales, unpacking key successes and priorities for 2025. In this episode, she discusses how value-based care is transforming patient outcomes, the importance of integrating digital tools with human connection, and how collaboration and partnerships are driving innovation across the healthcare sector. Susan shares insights on striking the right balance between digitisation, self-service, and maintaining the human touch, ensuring that technology enhances rather than replaces meaningful patient...
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Workforce Challenges in Canadian Healthcare - Danielle Sanagan - Episode 126
Public Sector Podcast
In this episode, Danielle from Trillium Health Partners discusses strategies for addressing workforce challenges in Canadian healthcare. She shares insights on optimizing staffing models through flexible work arrangements and task delegation, while balancing cost control and preventing burnout. Danielle highlights the importance of training and upskilling initiatives, which have improved staff retention and patient care, and calls for broader support for professional development. She also explores how Trillium leverages technology, like automation and AI, to reduce administrative burdens and...
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Adopting Zero Trust Strategies to Strengthen Cybersecurity - Jennifer Franks - Episode 125
Public Sector Podcast
In this episode Jennifer Franks reveals how Zero Trust Architecture (ZTA) is revolutionising cybersecurity in government. Unlike traditional security models, ZTA eliminates implicit trust by enforcing continuous verification, strict identity authentication, and least privilege access, ensuring robust protection against unauthorised access and data breaches. The discussion highlights critical gaps in inventory and access management faced by federal agencies and emphasises the need for continuous monitoring and cataloging of data and network assets. We also examine how ZTA is an ongoing security...
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What’s Next for Georgia’s Information Technology? - Nikhil J Deshpande - Episode 124
Public Sector Podcast
In this episode of Public Sector Podcast, we explore how AI is transforming digital government services. The Georgia Technology Authority is leading the way by developing an AI governance framework that focuses on responsible and ethical AI adoption. Key initiatives include workforce training, operational efficiencies powered by AI, and strategic partnerships to ensure transparent and equitable implementation. As AI becomes the next major experience layer in public services, this episode examines how governments can prepare for an AI-driven future by investing in AI literacy, establishing...
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Driving Innovation: Uruguay Path to Digital Transformation - Herbert Paguas - Episode 123
Public Sector Podcast
Herbert Paguas explores how Uruguay’s government has used digital technology to improve public services and what others can learn from their approach. He looks at the challenges they faced during their digital transformation, how they tackled them, and the impact on economic growth, social inclusion, and citizen engagement. Uruguay’s journey offers valuable insights into building a more connected and efficient digital society. Herbert Paguas Executive Director, National Agency for e-Government and Information Society (AGESIC)- Uruguay For more great insights head to
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Government Procurement Innovations - Angela Shell - Episode 122
Public Sector Podcast
Here, Angela Shell dives into ways to make procurement more efficient, sustainable, and inclusive. She covers how technology is improving transparency, strategies for choosing eco-friendly products, and ways to get the most value from group purchasing agreements. Angela also looks at how to create more opportunities for diverse suppliers, like small and minority-owned businesses, and explores innovative bidding methods, such as reverse auctions, to streamline procurement. Angela Shell, Chief Procurement Officer, Department of General Services (DGS) For more great insights head to
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Trust through listening: learn about how the NSW Government is using data and insights to make services easier to access, more effective and more trusted by the community - James Bates - Episode 121
Public Sector Podcast
Join James Bates as he delves into the best ways to reach citizens and earn their trust in public services - through listening and acting on feedback. James walks through the huge improvements NSW government has made in collecting data and using it successfully to learn about its citizens, comparing the process from pre to post-pandemic arenas and how current behavioural data sets prove that when the government shows that it is listening and doing what it says its going to do, creates trust. He highlights with examples from the NSW government, the importance of inclusion in building trust in...
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Quality & Speed - Bias for Action - Prashant Bakshi - Episode 120
Public Sector Podcast
Every project, big or small, comes with the risk of not meeting its goals in terms of value, cost, or timing. Join Prashant Bakshi as he shares insights on finding the right balance between quality and speed. Customers often prefer a product that’s "good enough" if it’s delivered on time, but many projects miss this expectation by over-focusing on quality. On the flip side, some projects are completed within budget and schedule but still fail to meet customer needs. Prashant will discuss his experiences leading projects where balancing quality, cost, and timeliness was crucial, while...
info_outlineEvery project, big or small, comes with the risk of not meeting its goals in terms of value, cost, or timing. Join Prashant Bakshi as he shares insights on finding the right balance between quality and speed. Customers often prefer a product that’s "good enough" if it’s delivered on time, but many projects miss this expectation by over-focusing on quality. On the flip side, some projects are completed within budget and schedule but still fail to meet customer needs. Prashant will discuss his experiences leading projects where balancing quality, cost, and timeliness was crucial, while always keeping the end goal in focus.
Prashant Bakshi, Chief Customer Officer, New Zealand Qualifications Authority
For more great insights head to www.PublicSectorNetwork.co