The Transformative Power of Offering a Listening Ear with Jeff Hoffman
Release Date: 09/02/2023
The Art of Listening and The Power of Humor: A Conversation Connecting Life Experiences with Cartoonist Dave Coverly
listening SUPERPOWER podcast
Imagine a cartoon opening a door to transform a challenging conversation into a productive and meaningful conversation in your team. In this episode, we explore how listening and observation can engage humor which can shift our mindset and enhance our ability to engage with others meaningfully. Dave Coverly is the award-winning creator of the internationally syndicated cartoon Speed Bump, featured in hundreds of publications including The Washington Post, The New Yorker, and The Globe & Mail. A four-time winner of the National Cartoonists Society’s “Best Newspaper Panel” award,...
info_outline
Becoming More Relevant with the Better Listening Method: The Power of Active and Systemic Listening in Media Organizations with Nanna Holst
listening SUPERPOWER podcast
In this episode of the Listening Superpower Podcast, we're joined by Nanna Holst to delve into how the media landscape's evolution, driven by new platforms, shifting consumption, and AI advancements, is swamping audiences with more information, but not necessarily more insight. We discuss how traditional media must transform, using active listening and engagement to stay pertinent as a bridge between the public and those in authority, as outlined in her insightful report. (Link below) Nanna Holst is an experienced journalist, editor and project manager with a demonstrated history of...
info_outline
Don’t Interrupt Listening! The power of listening presence to transform conversations with James Cook
listening SUPERPOWER podcast
What if our effort to listen well actually interfered with the power of listening itself? What happens when we let go and allow listening to be about presence, depth, and genuine human connection? In this episode, we’re joined by James Cook, a learning and development specialist in coaching and team development at a large global organization. With 28 years of experience in fast-moving consumer goods—spanning process development, supply chain, business optimization, and leadership—James has spent his career fostering growth and transformation. An ICF- and EMCC-accredited coach, he’s...
info_outline
Black History Month: Listening to History to Illuminate the Present with Dr. Ramona Houston
listening SUPERPOWER podcast
Have you ever felt unheard in a conversation? Or wondered why society seems more divided than ever? Historian and podcast host Ramona Houston joins us to reveal how radical listening can bridge cultural divides, resolve conflicts, and reshape history. Ramona Houston is a U.S. historian specializing in African American and Mexican American history. As we celebrate Black History Month, Ramona shares her insights on the power of listening and its impact on understanding history and resolving conflicts. In this episode, she highlights the significance of radical listening—truly...
info_outline
Moving Beyond Bikini Medicine: Bridging Health Care Gaps with Listening and Science to Transform Women’s Health
listening SUPERPOWER podcast
We all appreciate the dedication of healthcare providers. Yet, with only 10-minute appointments and research historically centered on men, the quality of care is impacted. Every day, countless women leave doctor’s offices feeling unheard, dismissed, or worse—misdiagnosed. Their symptoms are downplayed, their concerns minimized—especially with conditions like menopause and endometriosis, which often take years to diagnose. This doesn’t just affect women; it impacts their families and the men who support them. But what if there were a better way? In this episode of the listening...
info_outline
Quiet Works, Making Silence The Secret Ingredient of the Workday with Joe McCormack
listening SUPERPOWER podcast
What if too much collaboration can hinder productivity? Our guest, author Joe McCormack, a communication expert who helps professionals navigate information overload, shares practical tips on how to balance collaboration with the essential quiet time needed for deep thinking. Joe McCormack is a communication expert who helps professionals navigate information overload. As an entrepreneur, he founded Sheffield Company and The BRIEF Lab, specializing in concise communication and leadership development. He's the author of "Brief," "Noise," and "Quiet Works," which address the...
info_outline
The Art of Asking Questions: Enhancing Communication Through Listening
listening SUPERPOWER podcast
Curious about the art of asking questions? Mike discusses the importance of crafting the right questions and how they can lead to deeper connections. Dr. Michael W. Purdy (PhD Ohio University) is co–editor with Deborah Borisoff (NYU) of Listening in Everyday Life: A Personal and Professional Approach (2nd ed). He has authored articles for the International Journal of Listening, (including two articles in 2015). His publications include: Listening and Qualitative Research, in Listening and Human Communication in the 21st Century; Listening and the Non–Technologized Self in Cultura De...
info_outline
Code Switching in Listening: Adapting to Different Cultural Contexts with Elizabeth Parks
listening SUPERPOWER podcast
In this episode, we have the pleasure of speaking with Liz, a respected voice in the realm of listening and cultural dynamics. Liz brings a unique perspective on how listening varies across different cultures and the importance of adapting our listening styles to foster deeper connections. Dr. Elizabeth S. Parks is an instructor at the University of Nevada Las Vegas. An affiliate faculty with the Colorado School of Public Health. Dr. Parks' work is at the intersection of social science and the humanities and explores how we can improve listening across diversity and difference. Today, she has...
info_outline
Understanding the Power of Listening to Develop Your Prestige Influence as a Transformative Force
listening SUPERPOWER podcast
Are you tired of being just another leader? Want to inspire your team, drive innovation, and build lasting relationships? The secret lies in a skill you may have overlooked: listening. Effective leadership often hinges on a surprising skill that can go unnoticed: listening. Raquel Ark shares that listening isn't just a soft skill; it's a powerful skill that can shape how you lead and influence. Imagine leading a team that's motivated, engaged, and full of ideas. Effective listening fosters trust, respect, and a positive work culture. It's can play an important role in increasing productivity...
info_outline
The Magic of Empathy and Non-Judgement in Creating Safe Spaces with Sebastian Kremser
listening SUPERPOWER podcast
How can the power of empathy create deeper connections with others? And what are work hacks that create a safe space in teams? Sebastian Kremser is the host of Empathie Schenker, a podcast where he listens to guests with empathy and no judgment. Sebastian is a process facilitator who helps clients navigate dynamic and complex environments, addressing both current and future challenges. Known for his empathetic and needs-oriented approach, he creates space for individual and organizational needs while fostering awareness of personal responsibility and potential through structured process...
info_outlineHow can listening help organizations have impact on critical global issues, while understanding and acting upon local needs? This tension is the space our next guest leans into in order to understand the real needs and potential.
Jeff Hoffman is a Proven Public Affairs executive for The Walt Disney Company, the world’s most storied and admired media and entertainment enterprise. He currently leads The Conference Board’s Institute on Corporate Citizenship & Philanthropy, part of the ESG Center. He manages his own firm specializing in global corporate citizenship, ESG (environmental, social and governance), sustainability, philanthropy, and cause marketing.
In this episode Jeff discusses the transformative power of offering a listening ear, which brings about magical experiences that enriches individuals' lives and has positive effects on their company and the community they're a part of. He also shares how he has navigated failures, challenges and successes, where listening or not listening well has played a role. Understand better how to have a bigger impact on global issues, yet adjust to the nuances of local needs.
"The important thing about listening is also to understand what you're hearing… really try to pull the facts out of what you're listening to." - Jeff Hoffman
Listening SUPERPOWER Notes:
00:33 - That time he experienced the power of listening by giving the people he talked to a magical listening experience
03:36 - What he realizes about the power of listening.
06:00 - Describing the corporate culture at Disney: You want your cast member to be the best and to bring out the richness of their own experiences into their role within the company.
12:13 - Understanding and recognizing everyone's differences: You have to understand where you are and what the needs are, and the differences.
20:35 - How he engages with the communities he serves in a manner that creates a powerful impact on them.
26:20 - Serving together to be effective: Habitat for Humanity International has done an amazing program where you can have volunteers volunteering with the people who are going to live in that home.
29:07 - Neighboring over volunteering
30:24 - Achieving the United Nations Sustainability Goals: It's all about coming together in community and collaboration and service.
35:32 - One important insight to understand about listening
Key Takeaways:
"... to understand differences, you need to talk to people, but you really need to listen and understand what they're saying." - Jeff Hoffman
"We don't do a lot of telling now. We ask a lot of questions because we want you to tell us. We know (listening) is going to be more effective. And we're seeing that effectiveness where programs today are based on a lot of input from the people who are being served." - Jeff Hoffman
Notes/Mentions:
-
Episode 66 with Mary Alice Arthur: https://listeningalchemy.com/allgemein/a-journey-into-the-power-of-storytelling-with-mary-alice-arthur/https://listeningalchemy.com/allgemein/a-journey-into-the-power-of-storytelling-with-mary-alice-arthur/
-
Great Ormond Street Hospital for Children: https://www.gosh.nhs.uk/https://www.gosh.nhs.uk/
Connect with Jeff Hoffman:
Connect with Raquel Ark:
-
Mobile: + 491732340722
-
Podcast email: [email protected]