The Transformative Power of Offering a Listening Ear with Jeff Hoffman
Release Date: 09/02/2023
We Are Not Good Listeners Just Because We Need To Be: What Kindergarten Kids Can Teach Adults with Ingrid C. Nordli
listening SUPERPOWER podcast
Ingrid Nordli, Associate Professor in Linguistics at the UiT, the Arctic University of Norway in Tromsø. Ingrid has been putting a lot of time into understanding how we develop listening skills. She talks about how young children in kindergarten can be trained to become great listeners using the listening circle. Besides dedicating time to focus on children's listening development, she teaches university students language development, and academic writing. She was on the board of the International Listening Association and continues to be an active member. In this episode, we dive deep into...
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When Silence Speaks: Transforming Turbulent Times Through Deep Listening with Martin Farrell
listening SUPERPOWER podcast
Too many leaders miss the opportunity to have impact when it truly matters: the transformation that takes place when someone feels genuinely heard. This is especially important during turbulent times. It’s not just about reacting to a crisis, it’s about pausing for a moment to listen deeply. Without it, leaders risk isolation, poor decisions, and missed opportunities. Martin Farrell, crisis coach and bestselling author of “Good Leaders in Turbulent Times: How to Navigate Wild Waters at Work,” reveals how listening becomes a lifejacket for leaders navigating chaos. Drawing on decades of...
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The 15-Second Rule That Transforms Leadership: Why Pausing Beats Advice Every Time with Jonno White
listening SUPERPOWER podcast
We often believe that great leadership comes from being an exceptional speaker, someone who can command a room and deliver compelling presentations. But what if the real superpower lies in the opposite skill? In this episode of the Listening Superpower podcast, join me in conversation with Jonno White, an Australian leadership coach, podcast host, and author with over four years of podcasting experience and 236 episodes under his belt. Jonno shares his fascinating journey from believing speaking was his greatest strength to discovering that listening is the ultimate leadership tool. Jonno...
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The Art of Listening and The Power of Humor: A Conversation Connecting Life Experiences with Cartoonist Dave Coverly
listening SUPERPOWER podcast
Imagine a cartoon opening a door to transform a challenging conversation into a productive and meaningful conversation in your team. In this episode, we explore how listening and observation can engage humor which can shift our mindset and enhance our ability to engage with others meaningfully. Dave Coverly is the award-winning creator of the internationally syndicated cartoon Speed Bump, featured in hundreds of publications including The Washington Post, The New Yorker, and The Globe & Mail. A four-time winner of the National Cartoonists Society’s “Best Newspaper Panel” award,...
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Becoming More Relevant with the Better Listening Method: The Power of Active and Systemic Listening in Media Organizations with Nanna Holst
listening SUPERPOWER podcast
In this episode of the Listening Superpower Podcast, we're joined by Nanna Holst to delve into how the media landscape's evolution, driven by new platforms, shifting consumption, and AI advancements, is swamping audiences with more information, but not necessarily more insight. We discuss how traditional media must transform, using active listening and engagement to stay pertinent as a bridge between the public and those in authority, as outlined in her insightful report. (Link below) Nanna Holst is an experienced journalist, editor and project manager with a demonstrated history of...
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Don’t Interrupt Listening! The power of listening presence to transform conversations with James Cook
listening SUPERPOWER podcast
What if our effort to listen well actually interfered with the power of listening itself? What happens when we let go and allow listening to be about presence, depth, and genuine human connection? In this episode, we’re joined by James Cook, a learning and development specialist in coaching and team development at a large global organization. With 28 years of experience in fast-moving consumer goods—spanning process development, supply chain, business optimization, and leadership—James has spent his career fostering growth and transformation. An ICF- and EMCC-accredited coach, he’s...
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Black History Month: Listening to History to Illuminate the Present with Dr. Ramona Houston
listening SUPERPOWER podcast
Have you ever felt unheard in a conversation? Or wondered why society seems more divided than ever? Historian and podcast host Ramona Houston joins us to reveal how radical listening can bridge cultural divides, resolve conflicts, and reshape history. Ramona Houston is a U.S. historian specializing in African American and Mexican American history. As we celebrate Black History Month, Ramona shares her insights on the power of listening and its impact on understanding history and resolving conflicts. In this episode, she highlights the significance of radical listening—truly...
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Moving Beyond Bikini Medicine: Bridging Health Care Gaps with Listening and Science to Transform Women’s Health
listening SUPERPOWER podcast
We all appreciate the dedication of healthcare providers. Yet, with only 10-minute appointments and research historically centered on men, the quality of care is impacted. Every day, countless women leave doctor’s offices feeling unheard, dismissed, or worse—misdiagnosed. Their symptoms are downplayed, their concerns minimized—especially with conditions like menopause and endometriosis, which often take years to diagnose. This doesn’t just affect women; it impacts their families and the men who support them. But what if there were a better way? In this episode of the listening...
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Quiet Works, Making Silence The Secret Ingredient of the Workday with Joe McCormack
listening SUPERPOWER podcast
What if too much collaboration can hinder productivity? Our guest, author Joe McCormack, a communication expert who helps professionals navigate information overload, shares practical tips on how to balance collaboration with the essential quiet time needed for deep thinking. Joe McCormack is a communication expert who helps professionals navigate information overload. As an entrepreneur, he founded Sheffield Company and The BRIEF Lab, specializing in concise communication and leadership development. He's the author of "Brief," "Noise," and "Quiet Works," which address the...
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The Art of Asking Questions: Enhancing Communication Through Listening
listening SUPERPOWER podcast
Curious about the art of asking questions? Mike discusses the importance of crafting the right questions and how they can lead to deeper connections. Dr. Michael W. Purdy (PhD Ohio University) is co–editor with Deborah Borisoff (NYU) of Listening in Everyday Life: A Personal and Professional Approach (2nd ed). He has authored articles for the International Journal of Listening, (including two articles in 2015). His publications include: Listening and Qualitative Research, in Listening and Human Communication in the 21st Century; Listening and the Non–Technologized Self in Cultura De...
info_outlineHow can listening help organizations have impact on critical global issues, while understanding and acting upon local needs? This tension is the space our next guest leans into in order to understand the real needs and potential.
Jeff Hoffman is a Proven Public Affairs executive for The Walt Disney Company, the world’s most storied and admired media and entertainment enterprise. He currently leads The Conference Board’s Institute on Corporate Citizenship & Philanthropy, part of the ESG Center. He manages his own firm specializing in global corporate citizenship, ESG (environmental, social and governance), sustainability, philanthropy, and cause marketing.
In this episode Jeff discusses the transformative power of offering a listening ear, which brings about magical experiences that enriches individuals' lives and has positive effects on their company and the community they're a part of. He also shares how he has navigated failures, challenges and successes, where listening or not listening well has played a role. Understand better how to have a bigger impact on global issues, yet adjust to the nuances of local needs.
"The important thing about listening is also to understand what you're hearing… really try to pull the facts out of what you're listening to." - Jeff Hoffman
Listening SUPERPOWER Notes:
00:33 - That time he experienced the power of listening by giving the people he talked to a magical listening experience
03:36 - What he realizes about the power of listening.
06:00 - Describing the corporate culture at Disney: You want your cast member to be the best and to bring out the richness of their own experiences into their role within the company.
12:13 - Understanding and recognizing everyone's differences: You have to understand where you are and what the needs are, and the differences.
20:35 - How he engages with the communities he serves in a manner that creates a powerful impact on them.
26:20 - Serving together to be effective: Habitat for Humanity International has done an amazing program where you can have volunteers volunteering with the people who are going to live in that home.
29:07 - Neighboring over volunteering
30:24 - Achieving the United Nations Sustainability Goals: It's all about coming together in community and collaboration and service.
35:32 - One important insight to understand about listening
Key Takeaways:
"... to understand differences, you need to talk to people, but you really need to listen and understand what they're saying." - Jeff Hoffman
"We don't do a lot of telling now. We ask a lot of questions because we want you to tell us. We know (listening) is going to be more effective. And we're seeing that effectiveness where programs today are based on a lot of input from the people who are being served." - Jeff Hoffman
Notes/Mentions:
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Episode 66 with Mary Alice Arthur: https://listeningalchemy.com/allgemein/a-journey-into-the-power-of-storytelling-with-mary-alice-arthur/https://listeningalchemy.com/allgemein/a-journey-into-the-power-of-storytelling-with-mary-alice-arthur/
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Great Ormond Street Hospital for Children: https://www.gosh.nhs.uk/https://www.gosh.nhs.uk/
Connect with Jeff Hoffman:
Connect with Raquel Ark:
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Mobile: + 491732340722
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Podcast email: [email protected]