The Powerful Impact Of Humility And Good Listening Working Together Hand in Hand for Bottom Line Results with Michal Lehmann
Release Date: 10/01/2023
The Art of Listening and The Power of Humor: A Conversation Connecting Life Experiences with Cartoonist Dave Coverly
listening SUPERPOWER podcast
Imagine a cartoon opening a door to transform a challenging conversation into a productive and meaningful conversation in your team. In this episode, we explore how listening and observation can engage humor which can shift our mindset and enhance our ability to engage with others meaningfully. Dave Coverly is the award-winning creator of the internationally syndicated cartoon Speed Bump, featured in hundreds of publications including The Washington Post, The New Yorker, and The Globe & Mail. A four-time winner of the National Cartoonists Society’s “Best Newspaper Panel” award,...
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Becoming More Relevant with the Better Listening Method: The Power of Active and Systemic Listening in Media Organizations with Nanna Holst
listening SUPERPOWER podcast
In this episode of the Listening Superpower Podcast, we're joined by Nanna Holst to delve into how the media landscape's evolution, driven by new platforms, shifting consumption, and AI advancements, is swamping audiences with more information, but not necessarily more insight. We discuss how traditional media must transform, using active listening and engagement to stay pertinent as a bridge between the public and those in authority, as outlined in her insightful report. (Link below) Nanna Holst is an experienced journalist, editor and project manager with a demonstrated history of...
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Don’t Interrupt Listening! The power of listening presence to transform conversations with James Cook
listening SUPERPOWER podcast
What if our effort to listen well actually interfered with the power of listening itself? What happens when we let go and allow listening to be about presence, depth, and genuine human connection? In this episode, we’re joined by James Cook, a learning and development specialist in coaching and team development at a large global organization. With 28 years of experience in fast-moving consumer goods—spanning process development, supply chain, business optimization, and leadership—James has spent his career fostering growth and transformation. An ICF- and EMCC-accredited coach, he’s...
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Black History Month: Listening to History to Illuminate the Present with Dr. Ramona Houston
listening SUPERPOWER podcast
Have you ever felt unheard in a conversation? Or wondered why society seems more divided than ever? Historian and podcast host Ramona Houston joins us to reveal how radical listening can bridge cultural divides, resolve conflicts, and reshape history. Ramona Houston is a U.S. historian specializing in African American and Mexican American history. As we celebrate Black History Month, Ramona shares her insights on the power of listening and its impact on understanding history and resolving conflicts. In this episode, she highlights the significance of radical listening—truly...
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Moving Beyond Bikini Medicine: Bridging Health Care Gaps with Listening and Science to Transform Women’s Health
listening SUPERPOWER podcast
We all appreciate the dedication of healthcare providers. Yet, with only 10-minute appointments and research historically centered on men, the quality of care is impacted. Every day, countless women leave doctor’s offices feeling unheard, dismissed, or worse—misdiagnosed. Their symptoms are downplayed, their concerns minimized—especially with conditions like menopause and endometriosis, which often take years to diagnose. This doesn’t just affect women; it impacts their families and the men who support them. But what if there were a better way? In this episode of the listening...
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Quiet Works, Making Silence The Secret Ingredient of the Workday with Joe McCormack
listening SUPERPOWER podcast
What if too much collaboration can hinder productivity? Our guest, author Joe McCormack, a communication expert who helps professionals navigate information overload, shares practical tips on how to balance collaboration with the essential quiet time needed for deep thinking. Joe McCormack is a communication expert who helps professionals navigate information overload. As an entrepreneur, he founded Sheffield Company and The BRIEF Lab, specializing in concise communication and leadership development. He's the author of "Brief," "Noise," and "Quiet Works," which address the...
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The Art of Asking Questions: Enhancing Communication Through Listening
listening SUPERPOWER podcast
Curious about the art of asking questions? Mike discusses the importance of crafting the right questions and how they can lead to deeper connections. Dr. Michael W. Purdy (PhD Ohio University) is co–editor with Deborah Borisoff (NYU) of Listening in Everyday Life: A Personal and Professional Approach (2nd ed). He has authored articles for the International Journal of Listening, (including two articles in 2015). His publications include: Listening and Qualitative Research, in Listening and Human Communication in the 21st Century; Listening and the Non–Technologized Self in Cultura De...
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Code Switching in Listening: Adapting to Different Cultural Contexts with Elizabeth Parks
listening SUPERPOWER podcast
In this episode, we have the pleasure of speaking with Liz, a respected voice in the realm of listening and cultural dynamics. Liz brings a unique perspective on how listening varies across different cultures and the importance of adapting our listening styles to foster deeper connections. Dr. Elizabeth S. Parks is an instructor at the University of Nevada Las Vegas. An affiliate faculty with the Colorado School of Public Health. Dr. Parks' work is at the intersection of social science and the humanities and explores how we can improve listening across diversity and difference. Today, she has...
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Understanding the Power of Listening to Develop Your Prestige Influence as a Transformative Force
listening SUPERPOWER podcast
Are you tired of being just another leader? Want to inspire your team, drive innovation, and build lasting relationships? The secret lies in a skill you may have overlooked: listening. Effective leadership often hinges on a surprising skill that can go unnoticed: listening. Raquel Ark shares that listening isn't just a soft skill; it's a powerful skill that can shape how you lead and influence. Imagine leading a team that's motivated, engaged, and full of ideas. Effective listening fosters trust, respect, and a positive work culture. It's can play an important role in increasing productivity...
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The Magic of Empathy and Non-Judgement in Creating Safe Spaces with Sebastian Kremser
listening SUPERPOWER podcast
How can the power of empathy create deeper connections with others? And what are work hacks that create a safe space in teams? Sebastian Kremser is the host of Empathie Schenker, a podcast where he listens to guests with empathy and no judgment. Sebastian is a process facilitator who helps clients navigate dynamic and complex environments, addressing both current and future challenges. Known for his empathetic and needs-oriented approach, he creates space for individual and organizational needs while fostering awareness of personal responsibility and potential through structured process...
info_outlineListening is a powerful skill that can transform our interactions and relationships. It opens up doors to deeper understanding, connection, and empathy and ultimately cultivates something equally valuable, and that is humility.
Michal Lehmann is a post-doctoral researcher at Carnegie Mellon University, focused on exploring the intricacies of humility from a dyadic perspective. Her research delves into the causes, outcomes, and boundary conditions of virtues in the workplace, with a special emphasis on how humility can enhance one’s understanding of people from diverse backgrounds. She is the lead author of a paper about dyadic humility among co-workers published in the Journal of Applied Psychology, as well as a paper about listening as an intervention to increase humility published in the Journal of Positive Psychology.
In this episode, Michal explores the power of listening at a dyadic level. By emphasizing the importance of listening, team members can uncover better ideas and contribute to improved performance. This, in turn, fuels the success of the organization and enhances its bottom line results.
"When someone listens really, really well, but truly and authentically well, they become part of another person's story." - Michal Lehmann
SUPERPOWER Notes:
01:36 - What was it like for Michal to notice the power of listening
02:48 - The significance of her father's act of listening with her.
03:33 - How she got into research in the listening space
08:33 - Listening to your spark: It's like the scent of spring, of blossoms that when I feel I found something interesting.
11:02 - Two questions she focused on in her research about humility at work: What could increase humility between two people? Once I am humble in the presence of another person, how will that affect this other person at work?
13:53 - Humility taking place in a dyadic relationship
16:04 - How listening contributes to humility: We found that listening helps create humility for both partners, for the speaker and the listener.
16:59 - Two main components of literature that explains why listening makes people more humble: Internal complexity and external complexity
20:25 - Conducting experiments in different courses and coming up with interesting findings
22:19 - Recommendations on how to develop humility among team members
24:51 - Intellectual humility as it relates to empathy
27:10 - Measuring emphatic accuracy
28:25 - How to increase intellectual humility: Making them realize that we don't know everything and we could make mistakes.
30:55 - Benefits of cultivating intellectual humility in an organization: Productivity will increase and bottomline will also do much better
31:34 - Checking on her very own intellectual humility and what negative connotation people have with listening
36:08 - What she wants to achieve more in terms of listening: I would like to find more ways to make connections between science, research findings and the field.
Key Takeaways:
"Humility is particularly important because…you cannot be humble without another person. Humility is something that is perceived in the context of other people." - Michal Lehmann
"It [listening] helps equalize things and it helps both partners to become more humble, but more so for the listener." - Michal Lehmann
"When you truly listen to another person…you…merge with the other person. That's the strongest way to realize that you're not the center of the world and that you are part of something bigger. That is why when people listen, they become more humble, because they have the understanding that they're part of something more complicated, more complex." - Michal Lehmann
"I think that leaders should let coworkers work on projects in dyads (pairs). Because we know there are some very important processes happening at that dyadic level and that might improve performance of the team." - Michal Lehmann
Notes/Mentions:
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Ep. 60 Avi Kluger: https://listeningalchemy.com/listening-superpower/definition-of-listening-based-on-science-with-dr-avi-kluger/
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Bradley Owens and David Hekman: https://journals.aom.org/doi/abs/10.5465/amj.2013.0660
Connect with Michal Lehmann:
Connect with Raquel Ark:
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Mobile: + 491732340722
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Podcast email: [email protected]